Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 37.5 hours per week
Place of Work: NPC
Office, Reed House, Broadland Business Park, Peachman Way, Norwich, Norfolk NR7
0WF
Salary: £45,000 per annum (FTE)
Main duties of the job
NPCs
PCN Team supports PCNs with the management of their PCNs and delivery of their
contract, the Network Contract DES, and setting the foundations to move into
neighbourhood working. The Team provide a variety of support, including but not
limited to: management, project, HR / personnel, compliance and financial. This
post is a PCN and Neighbourhood Development Manager, who will be a member of
NPCs PCN Team and will be jointly responsible for the delivery of NPCs PCN
services.
The
post holder will support with management of the PCNs and transition Networks
into the new neighbourhood ways of working as per the NHS 10 year plan,
providing managerial, analytical and development support. This post requires a
flexible can-do attitude with adaptability, a responsive, positive approach
to change, and attention to detail.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
- If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Job description
Job responsibilities
The key responsibilities of the role are as follows:
- To have a good understanding
of the PCN Network Contract DES, and to be able to support PCNs with their
delivery of this contract, including key areas such as Enhanced Access and ARRS
staff rules.
- To understand and support PCNs
with managing their budgets, including DES monies, ARRS funding, and additional
payments, such as IIF.
- To provide governance and
administrative support to the PCNs. This will include preparing meeting agendas
and associated papers, taking notes, updating action logs, and managing PCN
data.
- To act as a point of contact
for allocated PCNs.
- To act as a Line Manager for
named ARRS staff, including both clinical and non-clinical staff. This will
include providing day-to-day support, as well as being responsible for
completing return to work and appraisals.
- To support all members of the
PCN, and wider NPC Teams.
- To provide ongoing support to
the Clinical Directors and GP practices within the PCNs, ensuring there is
regular communication, that PCNs remain engaged, and that there is shared
understanding of the PCNs goals.
- To work collaboratively with
local system partners. To manage and actively promote relationships with key
stakeholders, including, but not limited to: provider organisations, VCSE and
non-statutory organisations.
- To support with the management
of contracts, including sub-contractors with providers, being responsible for
regular provider management review meetings.
- To oversee and manage the
delivery of PCN specific and the wider PCN / NPC Team projects.
- To assist with writing
Expressions of Interest / bids.
- To assist with the review of
and interpretation of data, to support the development of primary care at
scale, and to aide PCNs with their delivery of Population Health Management
work.
- To provide leadership in the
design and implementation of neighbourhood working, supporting system
transition in line with the Governments 10 Year NHS Plan.
- To act as a source of
expertise for practices on neighbourhood development, including interpretation
of guidance and implementation of agreed ways of working.
- To work with practices within
the networks to identify areas of common concern or potential for collaborative
working to improve the resilience of general practice, sustain local services
and support recruitment and retention of key members of the primary care
workforce.
- To use knowledge of local and
national strategies and frameworks to further develop the work of the PCNs,
seeking opportunities to gain additional funding to enhance the scope and pace
of development.
Job description
Job responsibilities
The key responsibilities of the role are as follows:
- To have a good understanding
of the PCN Network Contract DES, and to be able to support PCNs with their
delivery of this contract, including key areas such as Enhanced Access and ARRS
staff rules.
- To understand and support PCNs
with managing their budgets, including DES monies, ARRS funding, and additional
payments, such as IIF.
- To provide governance and
administrative support to the PCNs. This will include preparing meeting agendas
and associated papers, taking notes, updating action logs, and managing PCN
data.
- To act as a point of contact
for allocated PCNs.
- To act as a Line Manager for
named ARRS staff, including both clinical and non-clinical staff. This will
include providing day-to-day support, as well as being responsible for
completing return to work and appraisals.
- To support all members of the
PCN, and wider NPC Teams.
- To provide ongoing support to
the Clinical Directors and GP practices within the PCNs, ensuring there is
regular communication, that PCNs remain engaged, and that there is shared
understanding of the PCNs goals.
- To work collaboratively with
local system partners. To manage and actively promote relationships with key
stakeholders, including, but not limited to: provider organisations, VCSE and
non-statutory organisations.
- To support with the management
of contracts, including sub-contractors with providers, being responsible for
regular provider management review meetings.
- To oversee and manage the
delivery of PCN specific and the wider PCN / NPC Team projects.
- To assist with writing
Expressions of Interest / bids.
- To assist with the review of
and interpretation of data, to support the development of primary care at
scale, and to aide PCNs with their delivery of Population Health Management
work.
- To provide leadership in the
design and implementation of neighbourhood working, supporting system
transition in line with the Governments 10 Year NHS Plan.
- To act as a source of
expertise for practices on neighbourhood development, including interpretation
of guidance and implementation of agreed ways of working.
- To work with practices within
the networks to identify areas of common concern or potential for collaborative
working to improve the resilience of general practice, sustain local services
and support recruitment and retention of key members of the primary care
workforce.
- To use knowledge of local and
national strategies and frameworks to further develop the work of the PCNs,
seeking opportunities to gain additional funding to enhance the scope and pace
of development.
Person Specification
Skills and Abilities
Essential
- Ability to communicate complex and sensitive information effectively with a range of stakeholders at all levels by telephone, email and face to face.
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Excellent interpersonal, influencing, negotiation skills and organisation skills.
- Ability to work under pressure and to meet deadlines.
- Good IT skills.
- Ability to maintain confidentiality.
- Ability to use own initiative, discretion and sensitivity.
Desirable
Experience
Essential
- An understanding of the background to and aims of current healthcare policy.
- Experience of working with or in the NHS or public sector.
- An understanding of the Network Contract DES and what this requires of practices / PCNs.
- An ability to understand and analyse information, and to be able to write comprehensive reports for a range of stakeholders.
- Ability to understand specifications and to produce project proposals / plans.
- Experience of managing staff, both clinical and non-clinical.
- Experience of undertaking service improvement(s).
Desirable
- An appreciation of the new NHS landscape including the relationship between individual providers, PCNs and commissioners.
- Experience of working in general practice.
Person Specification
Skills and Abilities
Essential
- Ability to communicate complex and sensitive information effectively with a range of stakeholders at all levels by telephone, email and face to face.
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Excellent interpersonal, influencing, negotiation skills and organisation skills.
- Ability to work under pressure and to meet deadlines.
- Good IT skills.
- Ability to maintain confidentiality.
- Ability to use own initiative, discretion and sensitivity.
Desirable
Experience
Essential
- An understanding of the background to and aims of current healthcare policy.
- Experience of working with or in the NHS or public sector.
- An understanding of the Network Contract DES and what this requires of practices / PCNs.
- An ability to understand and analyse information, and to be able to write comprehensive reports for a range of stakeholders.
- Ability to understand specifications and to produce project proposals / plans.
- Experience of managing staff, both clinical and non-clinical.
- Experience of undertaking service improvement(s).
Desirable
- An appreciation of the new NHS landscape including the relationship between individual providers, PCNs and commissioners.
- Experience of working in general practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
