Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 22.5 hours over 3 days
Pay:£35,600 - £46,500 depending on experience
This is a 12 month fixed term contract.
Norfolk Primary Cares Research Team delivers NIHR portfolio and commercial research across primary care and community settings using a hub-and-spoke model. The team includes a Research Delivery Manager, Research Nurses, research coordination and administrative support, and close clinical leadership from GP Principal Investigators.
We work across multiple GP practices and community locations, supporting both recruiting sites and outreach delivery to underserved populations. The team is experienced in delivering studies at pace while maintaining high standards of participant care, data quality and regulatory compliance.
This post will join a collaborative, growing research team with strong system relationships across GP practices, the NIHR Regional Research Delivery Network, and research sponsors. You will work alongside colleagues who value professionalism, shared learning and inclusive research delivery, with opportunities to contribute to service development as the programme continues to expand.
Main duties of the job
To provide senior clinical leadership and operational delivery for NIHR portfolio and commercial research studies across primary care and wider community settings. The post holder will lead the delivery of complex and interventional studies, ensure compliance with Good Clinical Practice (GCP), and support inclusive, high-quality research delivery aligned with organisational and system priorities.
The role combines hands-on research
delivery with supervision of junior research staff, study coordination responsibilities, and
contribution to service development across NPCs hub-and-spoke research model.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
- If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Job description
Job responsibilities
Key Responsibilities:
Senior Research Delivery
- Lead the delivery of clinical research studies within primary care, community and outreach settings in accordance with study protocols, GCP and organisational SOPs.
- Act as study lead or senior coordinator for allocated studies, supporting feasibility, set-up, delivery and close-out.
- Undertake advanced research-related clinical procedures and assessments as required by study protocols.
- Support and, where appropriately delegated, lead informed consent discussions with participants.
Participant Safety, Experience and Inclusion
- Ensure participant safety, dignity and confidentiality at all times.
- Support the delivery of research to under-served and high-inequality populations through flexible and community-based approaches.
- Act as a senior point of contact for participants, practices and clinicians regarding study-related issues.
Governance, Quality and Compliance
- Ensure studies are delivered in accordance with GCP, regulatory requirements and local SOPs.
- Maintain oversight of source documentation, data quality and protocol adherence.
- Support monitoring visits, audits and inspections, responding to findings and implementing corrective actions where required.
- Identify and escalate clinical, governance or delivery risks appropriately.
Leadership and Workforce Support
- Provide day-to-day clinical and operational supervision to research nurses and research support staff across hub locations.
- Support induction, training and development of research delivery staff.
- Contribute to workforce planning, rota allocation and deployment across studies and sites.
Service Development and Collaboration
- Work collaboratively with GP practices, RRDN teams, sponsors and internal stakeholders to support delivery at pace.
- Contribute to the development and refinement of research delivery pathways, including wider care and outreach models.
- Support reporting, performance monitoring and delivery metrics as required.
Professional Practice
- Maintain NMC registration and compliance with professional standards.
- Maintain up-to-date GCP certification and study-specific training.
- Participate in appraisal, supervision and continuing professional development.
Further duties and responsibilities as required by the organisation.
Confidentiality
- Maintain strict confidentiality of all personal, clinical and research-related information obtained through the course of employment, in line with organisational policies, data protection legislation (including GDPR), and Good Clinical Practice (GCP).
- Ensure that patient, participant, staff and organisational information is accessed, used, stored and shared only for legitimate purposes and only with authorised individuals.
- Take personal responsibility for safeguarding sensitive and identifiable information, including research data, source documents and electronic records.
- Report any actual or suspected breaches of confidentiality or information governance promptly in accordance with organisational incident reporting procedures.
- Ensure confidentiality is maintained when working across multiple sites, community settings and external partner organisations, including sponsors and research delivery networks.
Job description
Job responsibilities
Key Responsibilities:
Senior Research Delivery
- Lead the delivery of clinical research studies within primary care, community and outreach settings in accordance with study protocols, GCP and organisational SOPs.
- Act as study lead or senior coordinator for allocated studies, supporting feasibility, set-up, delivery and close-out.
- Undertake advanced research-related clinical procedures and assessments as required by study protocols.
- Support and, where appropriately delegated, lead informed consent discussions with participants.
Participant Safety, Experience and Inclusion
- Ensure participant safety, dignity and confidentiality at all times.
- Support the delivery of research to under-served and high-inequality populations through flexible and community-based approaches.
- Act as a senior point of contact for participants, practices and clinicians regarding study-related issues.
Governance, Quality and Compliance
- Ensure studies are delivered in accordance with GCP, regulatory requirements and local SOPs.
- Maintain oversight of source documentation, data quality and protocol adherence.
- Support monitoring visits, audits and inspections, responding to findings and implementing corrective actions where required.
- Identify and escalate clinical, governance or delivery risks appropriately.
Leadership and Workforce Support
- Provide day-to-day clinical and operational supervision to research nurses and research support staff across hub locations.
- Support induction, training and development of research delivery staff.
- Contribute to workforce planning, rota allocation and deployment across studies and sites.
Service Development and Collaboration
- Work collaboratively with GP practices, RRDN teams, sponsors and internal stakeholders to support delivery at pace.
- Contribute to the development and refinement of research delivery pathways, including wider care and outreach models.
- Support reporting, performance monitoring and delivery metrics as required.
Professional Practice
- Maintain NMC registration and compliance with professional standards.
- Maintain up-to-date GCP certification and study-specific training.
- Participate in appraisal, supervision and continuing professional development.
Further duties and responsibilities as required by the organisation.
Confidentiality
- Maintain strict confidentiality of all personal, clinical and research-related information obtained through the course of employment, in line with organisational policies, data protection legislation (including GDPR), and Good Clinical Practice (GCP).
- Ensure that patient, participant, staff and organisational information is accessed, used, stored and shared only for legitimate purposes and only with authorised individuals.
- Take personal responsibility for safeguarding sensitive and identifiable information, including research data, source documents and electronic records.
- Report any actual or suspected breaches of confidentiality or information governance promptly in accordance with organisational incident reporting procedures.
- Ensure confidentiality is maintained when working across multiple sites, community settings and external partner organisations, including sponsors and research delivery networks.
Person Specification
Qualifications
Essential
- Registered Nurse (Adult) with current registration on the NMC register.
- Minimum 2 years post-registration experience, including experience at Band 5 or equivalent.
- Evidence of continuing professional development relevant to clinical research or advanced clinical practice.
- Good Clinical Practice (GCP) certification (or willingness to complete on appointment).
- Evidence of competency in research-related clinical procedures (e.g. venepuncture, ECGs, clinical observations).
- Knowledge of research governance, consent processes and participant safety requirements.
Desirable
- Masters level academic qualification specific to research.
- Formal training or certification in clinical research delivery.
- Experience of working on NIHR portfolio and/or commercial research studies.
- Training in informed consent and capacity assessment.
- Training in data protection and information governance beyond mandatory requirements.
- Evidence of leadership, mentorship or supervision training.
Experience
Essential
- Understanding of clinical coding in general and Read coding in particular.
- Experience of working in accordance with the NMC Code of Professional Conduct.
- Experience of working in a primary care environment.
- Experience of working in a variety clinical systems (SystmOne /EMIS).
- Broad knowledge of clinical governance.
- Knowledge of Infection Prevention Control including Public Health issues in the local area.
- Understands the requirement for PGDs, PSDs and associated policy.
- Requesting pathology tests and processing the results, advising patients accordingly.
- LES/DES/QoF/CQC related clinical and administrative work.
- Ability to record accurate clinical notes.
- Insight and understanding of current issues in nursing and the NHS.
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities.
- Interest and basic knowledge in long-term conditions.
- Evidence of problem-solving and decision-making skills.
Desirable
- Knowledge of the personalised care approach.
- Knowledge of community development approaches.
- Experience of diagnosis and treatment of minor illnesses.
- Evidence of involvement in Research and Developing.
- Experience of working with new technologies in health care practice.
- Experience of multi-skilled approach to Chronic Disease Management.
- Experience of working in a complex organisation.
Skills and Abilities
Essential
- Ability to deliver complex clinical research activity safely and independently across primary care and community settings, including patients homes.
- Strong interpersonal and communication skills, with the ability to explain research concepts, procedures and risks clearly to participants and colleagues.
- Ability to support and supervise junior staff, providing guidance, feedback and escalation where required.
- Ability to prioritise, plan and manage competing demands across multiple studies and sites/locations.
- Demonstrates sound clinical judgement and the ability to identify, assess and manage risk within scope of practice.
- Ability to work autonomously while recognising when to escalate clinical, operational or governance issues.
- High standard of written and verbal communication, including accurate completion of research documentation.
- Ability to work collaboratively with multidisciplinary teams, GP practices, sponsors and external partners.
- Demonstrates professionalism, emotional resilience and the ability to work effectively under pressure.
- Knowledge of and ability to work in accordance with policies and procedures relating to confidentiality, safeguarding, lone working, information governance and health & safety.
Desirable
- Ability to lead or coordinate delivery of specific studies or service areas.
- Experience supporting or mentoring staff in a clinical or research setting.
- Ability to contribute to service development, pathway improvement or quality improvement initiatives.
- Confidence engaging with external stakeholders such as sponsors, monitors and research delivery networks.
- Ability to adapt communication style to support inclusion of under-served or hard-to-reach populations.
Person Specification
Qualifications
Essential
- Registered Nurse (Adult) with current registration on the NMC register.
- Minimum 2 years post-registration experience, including experience at Band 5 or equivalent.
- Evidence of continuing professional development relevant to clinical research or advanced clinical practice.
- Good Clinical Practice (GCP) certification (or willingness to complete on appointment).
- Evidence of competency in research-related clinical procedures (e.g. venepuncture, ECGs, clinical observations).
- Knowledge of research governance, consent processes and participant safety requirements.
Desirable
- Masters level academic qualification specific to research.
- Formal training or certification in clinical research delivery.
- Experience of working on NIHR portfolio and/or commercial research studies.
- Training in informed consent and capacity assessment.
- Training in data protection and information governance beyond mandatory requirements.
- Evidence of leadership, mentorship or supervision training.
Experience
Essential
- Understanding of clinical coding in general and Read coding in particular.
- Experience of working in accordance with the NMC Code of Professional Conduct.
- Experience of working in a primary care environment.
- Experience of working in a variety clinical systems (SystmOne /EMIS).
- Broad knowledge of clinical governance.
- Knowledge of Infection Prevention Control including Public Health issues in the local area.
- Understands the requirement for PGDs, PSDs and associated policy.
- Requesting pathology tests and processing the results, advising patients accordingly.
- LES/DES/QoF/CQC related clinical and administrative work.
- Ability to record accurate clinical notes.
- Insight and understanding of current issues in nursing and the NHS.
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities.
- Interest and basic knowledge in long-term conditions.
- Evidence of problem-solving and decision-making skills.
Desirable
- Knowledge of the personalised care approach.
- Knowledge of community development approaches.
- Experience of diagnosis and treatment of minor illnesses.
- Evidence of involvement in Research and Developing.
- Experience of working with new technologies in health care practice.
- Experience of multi-skilled approach to Chronic Disease Management.
- Experience of working in a complex organisation.
Skills and Abilities
Essential
- Ability to deliver complex clinical research activity safely and independently across primary care and community settings, including patients homes.
- Strong interpersonal and communication skills, with the ability to explain research concepts, procedures and risks clearly to participants and colleagues.
- Ability to support and supervise junior staff, providing guidance, feedback and escalation where required.
- Ability to prioritise, plan and manage competing demands across multiple studies and sites/locations.
- Demonstrates sound clinical judgement and the ability to identify, assess and manage risk within scope of practice.
- Ability to work autonomously while recognising when to escalate clinical, operational or governance issues.
- High standard of written and verbal communication, including accurate completion of research documentation.
- Ability to work collaboratively with multidisciplinary teams, GP practices, sponsors and external partners.
- Demonstrates professionalism, emotional resilience and the ability to work effectively under pressure.
- Knowledge of and ability to work in accordance with policies and procedures relating to confidentiality, safeguarding, lone working, information governance and health & safety.
Desirable
- Ability to lead or coordinate delivery of specific studies or service areas.
- Experience supporting or mentoring staff in a clinical or research setting.
- Ability to contribute to service development, pathway improvement or quality improvement initiatives.
- Confidence engaging with external stakeholders such as sponsors, monitors and research delivery networks.
- Ability to adapt communication style to support inclusion of under-served or hard-to-reach populations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
