Quality Improvement and Regulation Manager

Job description

Job responsibilities

£45,000 plus 10% Bonus + Car Allowance

ABOUT BARCHESTER With over 25 years' experience and more than 200 care homes and six independent hospitals, Barchester is one of the UK's foremost care providers. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people, so we're growing and improving our services.

ABOUT THE ROLE As a Quality Improvement and Regulation Manager at Barchester, you'll help to continuously enhance the quality, person-centred care and support we're known for. This is an exciting time to be joining us as we look to closer align the audits with the regulatory standards.

Your role will involve auditing care homes on a regular schedule to identify and help drive sustainablequality and service improvements. Day-to-day, this role is extremely varied, you could be reviewing care plans, checking on kitchens or supporting staff in our services. You can also expect to spend time with our residents and their relatives. Your work will provide a key part of our corporate assurance which is relied upon by the Executive Team and colleagues in Operations. We'll depend on you to build constructive relationships with General Managers as well as Regional Directors and Divisional Directors with the aim of helping them to achieve Good' or Outstanding' regulatory ratings.

For the demanding but rewarding role of Quality Improvement and Regulation Manager, you must be prepared to travel throughout the Region. With excellent support from our business functions and other Quality Improvement and Regulation Managers, you really will be able to make your mark on our services.

ABOUT YOU To join us as a Quality Improvement and Regulation Manager, you should have internal audit experience within the health and social care sector as well as experience or awareness of regulation and inspection frameworks and a keen interest in driving quality. We'll also look for strong coaching abilities and the excellent communication skills it takes to collaborate with people at different levels, from Operational Managers to our support functions. Detail-orientated and resilient with plenty of initiative, you thrive under pressure and are comfortable with change but above all, you'll be focused on delivering a quality service to our residents and patients.

REWARDS PACKAGEAs well as a competitive salary, we can offer you impressive benefits which would include: a bonus, car, laptop, mobile phone, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

If you'd like to use your audit and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Person Specification

Qualifications

Essential

• To join Barchester as a Quality Improvement and Regulation Manager, you should have internal audit experience within the health and social care sector, as well as experience or awareness of regulation and inspection frameworks. You should also have strong coaching abilities and excellent communication skills to collaborate with people at different levels, from Operational Managers to support functions. You should be detail-oriented, resilient, and comfortable with change, with a focus on delivering a quality service to residents and patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Peterlee

SR8 5UP

Employer's website

https://www.barchester.com/ (Opens in a new tab)