Barchester Healthcare

Admin Assistant - Care Home

The closing date is 12 May 2026

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll be responsible for answering phones, handling files, supporting managers, greeting visitors, and engaging with residents and their families. It's a varied and rewarding role that requires excellent multitasking, computer, and communication skills.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a variety of administrative tasks to support the smooth running of the care home. This includes answering phone calls, managing files, assisting managers, and welcoming visitors. You'll also have the opportunity to interact with residents and their families, helping to create a warm and welcoming environment. Strong computer skills, attention to detail, and a friendly, customer-focused approach are essential for this role.

About us

Barchester Healthcare is a leading provider of high-quality care homes across the UK. With a focus on delivering person-centered care, the organization is committed to creating vibrant, supportive environments for its residents. As an employer, Barchester offers competitive salaries, comprehensive training, and a range of benefits to support the professional development and wellbeing of its staff.

Details

Date posted

13 March 2026

Pay scheme

Other

Salary

£16 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1473497056

Job locations

Barchester Healthcare

Reigate

RH2 9JB


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Other qualities for this role will be:

* Good mathematical skills

* Computer Literate

* Able to write minutes

* Create a good first impression, to our families, visitors and outside professionals by being welcoming and polite

* Excellent front of house qualities

This is an exceptionally busy and rewarding role where you must be familiar, and prepare to learn all electronic systems within Barchester.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

0508

Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Other qualities for this role will be:

* Good mathematical skills

* Computer Literate

* Able to write minutes

* Create a good first impression, to our families, visitors and outside professionals by being welcoming and polite

* Excellent front of house qualities

This is an exceptionally busy and rewarding role where you must be familiar, and prepare to learn all electronic systems within Barchester.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

0508

Person Specification

Qualifications

Essential

  • To be successful in this role, you should have the ability to multi-task, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families. Good mathematical skills, the ability to write minutes, and a commitment to creating a positive first impression are also desirable.
Person Specification

Qualifications

Essential

  • To be successful in this role, you should have the ability to multi-task, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families. Good mathematical skills, the ability to write minutes, and a commitment to creating a positive first impression are also desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Reigate

RH2 9JB


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Reigate

RH2 9JB


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

13 March 2026

Pay scheme

Other

Salary

£16 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1473497056

Job locations

Barchester Healthcare

Reigate

RH2 9JB


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