Barchester Healthcare

Admin Assistant - Care Home

The closing date is 27 April 2026

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your role will involve answering phones, handling files, supporting managers, meeting and greeting visitors, and engaging with residents. You'll be part of creating a vibrant, happy environment.

Main duties of the job

In this varied admin assistant role, you'll be responsible for a range of tasks to support the smooth running of the care home. This includes answering the phone, managing files, and assisting the managers. You'll also have regular interaction with residents, visitors, and prospective clients, showing them around the home and helping them understand the exceptional care provided. Throughout your work, you'll strive to create a warm, welcoming atmosphere.

About us

Barchester Healthcare is a leading provider of care homes in the UK, known for their commitment to delivering high-quality, person-centred care. They have a strong focus on creating a positive, enriching environment for residents, and value employees who share this dedication. The company offers competitive pay, excellent benefits, and opportunities for professional development.

Details

Date posted

26 February 2026

Pay scheme

Other

Salary

£13.99 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1467071350

Job locations

Barchester Healthcare

Horley

RH6 7DJ


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • To be successful in this role, you'll need strong computer skills, a confident telephone manner, and the ability to multitask. Most importantly, you should be a people person who takes a genuine interest in the residents and their families. Barchester will provide training and support to help you develop your skills and grow in the role.
Person Specification

Qualifications

Essential

  • To be successful in this role, you'll need strong computer skills, a confident telephone manner, and the ability to multitask. Most importantly, you should be a people person who takes a genuine interest in the residents and their families. Barchester will provide training and support to help you develop your skills and grow in the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Horley

RH6 7DJ


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Horley

RH6 7DJ


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

26 February 2026

Pay scheme

Other

Salary

£13.99 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1467071350

Job locations

Barchester Healthcare

Horley

RH6 7DJ


Privacy notice

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