Barchester Healthcare

Admin Assistant - Care Home

The closing date is 17 April 2026

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support our residents deserve. In this varied role, you'll answer the phone, handle files, support managers, meet and greet visitors, engage with residents, and show prospective clients and their families around. You'll go out of your way to help create a vibrant, happy environment.

Main duties of the job

The Admin Assistant role involves multi-tasking, good computer skills, and a confident telephone manner. You'll need to be a people person who takes a genuine interest in our residents and their families. Barchester Healthcare will provide training and development opportunities to build your skills and confidence across your responsibilities.

About us

Barchester Healthcare is a leading provider of high-quality care and support services in the UK. With a focus on person-centered care, Barchester operates care homes, retirement villages, and specialist services to meet the diverse needs of its residents. The organization is committed to creating a supportive and inclusive work environment for its employees.

Details

Date posted

16 February 2026

Pay scheme

Other

Salary

£13.20 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1463131132

Job locations

Barchester Healthcare

Lancaster

LA1 5EF


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • Good computer skills and a confident telephone manner are required. Experience in a similar administrative role is preferred, but not essential as training will be provided.
Person Specification

Qualifications

Essential

  • Good computer skills and a confident telephone manner are required. Experience in a similar administrative role is preferred, but not essential as training will be provided.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Lancaster

LA1 5EF


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Lancaster

LA1 5EF


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

16 February 2026

Pay scheme

Other

Salary

£13.20 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1463131132

Job locations

Barchester Healthcare

Lancaster

LA1 5EF


Privacy notice

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