Quality Improvement and Regulation Manager

Job description

Job responsibilities

ABOUT BARCHESTER With over 25 years' experience and more than 260 care homes and six independent hospitals, Barchester is one of the UK's foremost care providers. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people, so we're growing and improving our services.

We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare.

Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business.

The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. The vacancy is preferable to someone situated in or around the Berkshire area of the UK (i.e. Reading and M4/M25 corridor).

This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business.

Responsibilities will include:

Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values

Monitor and review data to inform risk-based responses

Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters

Provide constructive feedback on quality improvement review findings to drive continuous quality improvement

Writing reports and action plans to drive quality improvement

Attend regional meetings to share updates, common themes, and best practices

Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances

Involvement on key quality improvement projects

Draft, review and refresh relevant policies and key guidance as required

The skills experience and qualities we are looking for include:

Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks

Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies

Ability to review evidence, assess against required standards and possess excellent analytical skills

Confident and enthusiastic about regulation and quality improvement

Good communication skills, both written and verbal

Positive and solution focused attitude

Experienceof coaching and mentoring

Ability to motivate others and drive change and improvement

Resilient and flexible

Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail

REWARDS PACKAGE As well as a competitive salary, we can offer you impressive benefits which would include: a bonus, car, laptop, mobile phone, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

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Person Specification

Qualifications

Essential

• The successful candidate must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks. They should have an excellent understanding of health and social care regulations, the current regulatory climate, and quality improvement strategies, as well as strong analytical, communication, and problem-solving skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Reading

RG6 3UJ

Employer's website

https://www.barchester.com/ (Opens in a new tab)