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Barchester Healthcare

Admin Assistant - Care Home

The closing date is 28 March 2026

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Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help the organization deliver the quality care and support their residents deserve. This is a varied role that involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a variety of administrative tasks to support the smooth running of the care home. This includes answering the phone, managing files, and assisting the managers. You'll also be the first point of contact for visitors, interacting with residents and showcasing the home to prospective clients and their families. It's important that you have strong multitasking abilities, good computer skills, and a confident telephone manner. Additionally, you should be a people person who can build genuine connections with the residents and their families.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care services. With a focus on creating a warm, vibrant, and supportive environment, Barchester is committed to delivering exceptional care that enhances the lives of their residents.

Details

Date posted

27 January 2026

Pay scheme

Other

Salary

£13.10 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1457030446

Job locations

Barchester Healthcare

Portlethen

AB12 4UF


Job description

Job responsibilities

ABOUT THE ROLE

Monday - Friday 9am - 1pm As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLE

Monday - Friday 9am - 1pm As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • No specific qualifications are required, but relevant administrative experience and strong communication skills are essential for this role.
Person Specification

Qualifications

Essential

  • No specific qualifications are required, but relevant administrative experience and strong communication skills are essential for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Portlethen

AB12 4UF


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Portlethen

AB12 4UF


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

27 January 2026

Pay scheme

Other

Salary

£13.10 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1457030446

Job locations

Barchester Healthcare

Portlethen

AB12 4UF


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