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Barchester Healthcare

Admin Assistant - Care Home

The closing date is 26 October 2025

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Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

The Admin Assistant role at Barchester Healthcare involves a wide range of responsibilities to support the smooth running of the care home. You'll be responsible for answering the phone, handling files, and assisting the managers with various administrative tasks. Additionally, you'll play a crucial role in creating a welcoming environment by meeting and greeting visitors, engaging with residents, and showcasing the care home to prospective clients and their families. Throughout your work, you'll strive to contribute to the vibrant, happy atmosphere of the care home.

About us

Barchester Healthcare is a leading provider of high-quality care services in the United Kingdom. With a strong focus on delivering personalized care and creating a warm, welcoming environment for residents, Barchester Healthcare operates a network of care homes across the country. The organization is committed to investing in its staff, providing comprehensive training and development opportunities to support their growth and success.

Details

Date posted

27 August 2025

Pay scheme

Other

Salary

£14.94 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1370335864

Job locations

Barchester Healthcare

Croydon

CR0 5PH


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • To be well-suited for the Admin Assistant role, you should have the ability to multitask, strong computer skills, and a confident telephone manner. Additionally, it is crucial that you are a people person who can take a genuine interest in the residents and their families.
Person Specification

Qualifications

Essential

  • To be well-suited for the Admin Assistant role, you should have the ability to multitask, strong computer skills, and a confident telephone manner. Additionally, it is crucial that you are a people person who can take a genuine interest in the residents and their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Croydon

CR0 5PH


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Croydon

CR0 5PH


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

27 August 2025

Pay scheme

Other

Salary

£14.94 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1370335864

Job locations

Barchester Healthcare

Croydon

CR0 5PH


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