Quality Improvement and Regulation Manager

Job description

Job responsibilities

Quality Improvement & Regulation Manager

Are you passionate about driving quality in health and social care? Do you have experience in regulation, quality improvement, or inspection frameworks? Barchester Healthcare is looking for a Quality Improvement & Regulation Manager to support our mission of delivering good and outstanding services across our care homes and hospitals.

What you'll do

Conduct Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities. Write reports and create action plans to support services in meeting regulatory requirements. Provide assurance to the Board and Executive Team on quality and compliance. Coach and mentor General Managers and Hospital Directors through support visits to help them deliver their improvement plans. Cover on rotation the Regulation Duty Desk, handling incoming regulatory correspondence and ensuring timely, effective responses. Stay up to date with regulations, standards, and best practice guidance sharing learning across the organisation. Lead and deliver key quality improvement projects, including resources, workshops, and policies.

About you Background in health or social care regulation, quality improvement, or inspection frameworks (essential). Strong analytical and audit skills able to review evidence and assess against required standards. Excellent written and verbal communication skills, with confidence in report writing and influencing. A self-starter who can work independently, manage a varied workload, and support colleagues across different regions. Full driving licence and willingness to travel weekly with some overnight stays.

Desirable

Registered healthcare or social care professional. Experience working in a matrix management environment.

Why join Barchester?

At Barchester, we live by our values: Respect, Integrity, Passion, Empowerment, and Responsibility. You'll be part of a supportive central team that makes a real difference to the quality of care across the organisation. In return, we offer:

A competitive salary package. Opportunities for personal and professional development. The chance to influence and improve care standards at a national level.

If you're motivated by quality improvement and want to make a meaningful impact, we'd love to hear from you.

Person Specification

Qualifications

Essential

• A background in health or social care regulation, quality improvement, or inspection frameworks is essential. Strong analytical and audit skills, excellent communication skills, and the ability to work independently and manage a varied workload are also required. A registered healthcare or social care professional and experience in a matrix management environment are desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Peterlee

SR8 5UP

Employer's website

https://www.barchester.com/ (Opens in a new tab)