Barchester Healthcare

Receptionist - Care Home

The closing date is 20 October 2025

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Job summary

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vitally important part to play in creating a positive and friendly environment, answering phone calls, greeting visitors, managing the reception area, and carrying out administrative tasks.

Main duties of the job

The role of Receptionist at Barchester Healthcare is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. You may also be required to carry out some administrative tasks, like typing, photocopying and filing. You'll need to be professional, caring, courteous and well organized to excel in this role. No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is a leading provider of care services in the UK, operating over 200 care homes and healthcare facilities. They are committed to providing high-quality care and support to their residents, with a focus on creating a warm and welcoming environment.

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£12.51 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1366876623

Job locations

Barchester Healthcare

Lasswade

EH18 1HT


Job description

Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
Person Specification

Qualifications

Essential

  • No formal qualifications are required, but you will need a good telephone manner and strong communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Lasswade

EH18 1HT


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Lasswade

EH18 1HT


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£12.51 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1366876623

Job locations

Barchester Healthcare

Lasswade

EH18 1HT


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