Barchester Healthcare

Admin Assistant - Care Home

The closing date is 08 July 2025

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll be responsible for answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home. Your role will contribute to creating a vibrant, happy environment for the residents.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a variety of administrative tasks to support the smooth running of the care home. Your duties will include answering the phone, managing files, assisting managers, meeting and greeting visitors, engaging with residents, and giving tours to prospective clients and their families. You'll need to have strong multi-tasking abilities, good computer skills, and a confident telephone manner. It's also important that you have a genuine interest in the residents and their families, as you'll be interacting with them regularly.

About us

Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to delivering exceptional care and support to their residents, and creating a warm, welcoming environment. The company offers a range of benefits and development opportunities for their employees.

Details

Date posted

10 May 2025

Pay scheme

Other

Salary

£13.20 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1299525774

Job locations

Barchester Healthcare

Uckfield

TN22 3FH


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • No specific qualifications are required for this role, but experience in an administrative or customer-facing role would be advantageous. A caring and friendly personality, strong communication skills, and the ability to multitask are essential.
Person Specification

Qualifications

Essential

  • No specific qualifications are required for this role, but experience in an administrative or customer-facing role would be advantageous. A caring and friendly personality, strong communication skills, and the ability to multitask are essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Uckfield

TN22 3FH


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Uckfield

TN22 3FH


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Details

Date posted

10 May 2025

Pay scheme

Other

Salary

£13.20 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1299525774

Job locations

Barchester Healthcare

Uckfield

TN22 3FH


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