Admin Assistant - Care Home

Barchester Healthcare

Information:

This job is now closed

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your duties will include answering the phone, handling files, supporting the managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this varied role, you'll be responsible for a range of administrative tasks to support the smooth running of the care home. This includes answering the phone, handling files, and assisting the managers. You'll also be the first point of contact for visitors, so you'll need to have a confident telephone manner and be a people person who can engage with residents and their families. The role offers opportunities for training and development to build your skills and confidence.

About us

Barchester Healthcare is a leading provider of care homes in the UK, with a focus on delivering high-quality, person-centred care. The company operates over 200 care homes across the country, employing a team of dedicated and experienced professionals.

Date posted

18 January 2025

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1228208715

Job locations

Barchester Healthcare

Cheltenham

GL51 4UL


Job description

Job responsibilities

ABOUT THE ROLE

Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description

Job responsibilities

ABOUT THE ROLE

Shift Pattern: 10am-5pm 3 days per week, occasional Saturdays required.

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • You'll need good computer skills, the ability to multi-task, and a confident telephone manner. A genuine interest in working with the elderly and their families is also essential.
Person Specification

Qualifications

Essential

  • You'll need good computer skills, the ability to multi-task, and a confident telephone manner. A genuine interest in working with the elderly and their families is also essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Cheltenham

GL51 4UL


Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Cheltenham

GL51 4UL


Employer's website

https://www.barchester.com/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Barchester Healthcare

Recruitment@barchester.com

Date posted

18 January 2025

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1228208715

Job locations

Barchester Healthcare

Cheltenham

GL51 4UL


Privacy notice

Barchester Healthcare's privacy notice (opens in a new tab)