Go back
Principal Medical Limited

Neighbourhood Team Administrator

The closing date is 22 February 2026

Apply for this job

Job summary

The post-holder provides routine administrative support to help ensure the efficient running of the service within the team. The role contributes to effective communication, accurate record keeping and the delivery of high-quality patient care in line with organisational procedures.

Main duties of the job

  • Administrative Support
  • Provides routine clerical and administrative support to ensure the smooth operation of the service.
  • Records and Documentation
  • Maintain accurate records, filing and data entry in line with NHS policies and procedures.
  • Communication
  • Responds promptly and professionally to internal and external enquiries, supporting effective communication within the team.
  • Confidentiality and Compliance
  • Handles sensitive information appropriately, adhering to confidentiality, data protection and NHS governance standards.
  • Team Contribution
  • Works collaboratively with colleagues and supports the wider team to achieve service objectives efficiently.

About us

PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£24,350 to £25,350 a year FTE

Contract

Permanent

Working pattern

Part-time

Reference number

E0176-26-0009

Job locations

Principal Medical Ltd

3 Barberry Place

Bicester

Oxfordshire

OX26 3HA


Job description

Job responsibilities

  • Administration tasks
  • Responsible for managing calls, processing referrals, booking patient visits and keeping records and spreadsheets up to date.
  • Workload Allocation
  • Responsible for allocating clinician workloads to meet service demand and ensure timely patient care.
  • Communication
  • Accountable for coordinating with GPs, medical secretaries and staff to support seamless service.
  • Team Support and Coordination
  • Responsible for supporting the team by organising meetings, preparing agendas and completing any follow-up actions.
  • Quality and Compliance
  • Maintaining accurate records, data quality and ensuring administrative processes comply with policies and standards.

Job description

Job responsibilities

  • Administration tasks
  • Responsible for managing calls, processing referrals, booking patient visits and keeping records and spreadsheets up to date.
  • Workload Allocation
  • Responsible for allocating clinician workloads to meet service demand and ensure timely patient care.
  • Communication
  • Accountable for coordinating with GPs, medical secretaries and staff to support seamless service.
  • Team Support and Coordination
  • Responsible for supporting the team by organising meetings, preparing agendas and completing any follow-up actions.
  • Quality and Compliance
  • Maintaining accurate records, data quality and ensuring administrative processes comply with policies and standards.

Person Specification

Experience

Essential

  • Experience of providing clerical or administrative support.
  • Experience of maintaining accurate records and handling information.
  • Experience working in an administrative role within a healthcare, community or multidisciplinary team environment.
  • Experience in handling patient referrals, appointments or service documentation accurately.

Desirable

  • Experience working in a healthcare or NHS environment.
  • Experience supervising or coordinating administrative tasks, including managing workloads and schedules.

Skills & Knowledge

Essential

  • Ability to use standard office IT systems (e.g. Microsoft Office, email, databases).
  • Understanding of confidentiality, data protection and basic NHS procedures.
  • Ability to manage multiple tasks and prioritise work effectively.
  • Strong organisational and time-management skills, with the ability to prioritise and manage competing tasks.
  • Effective communication skills, both written and verbal. Liaising with staff, patients and external partners.
  • Good IT skills, including experience with electronic patient record systems, spreadsheets and office software.

Behaviours & Attributes

Essential

  • Reliable, conscientious and attentive to detail.
  • Professional, polite and able to communicate effectively with colleagues and patients.

Desirable

  • Flexible, willing to learn and supportive of team objectives.

Qualifications

Essential

  • Basic literacy and numeracy skills.
  • Willingness to complete mandatory NHS training.
  • Educated to GCSE level (or equivalent), including English and Mathematics.
  • Level 3 qualification in Business Administration or equivalent.

Desirable

  • Evidence of continued professional development in administration or healthcare-related skills.
  • Level 2 qualification in Business Administration or equivalent.
Person Specification

Experience

Essential

  • Experience of providing clerical or administrative support.
  • Experience of maintaining accurate records and handling information.
  • Experience working in an administrative role within a healthcare, community or multidisciplinary team environment.
  • Experience in handling patient referrals, appointments or service documentation accurately.

Desirable

  • Experience working in a healthcare or NHS environment.
  • Experience supervising or coordinating administrative tasks, including managing workloads and schedules.

Skills & Knowledge

Essential

  • Ability to use standard office IT systems (e.g. Microsoft Office, email, databases).
  • Understanding of confidentiality, data protection and basic NHS procedures.
  • Ability to manage multiple tasks and prioritise work effectively.
  • Strong organisational and time-management skills, with the ability to prioritise and manage competing tasks.
  • Effective communication skills, both written and verbal. Liaising with staff, patients and external partners.
  • Good IT skills, including experience with electronic patient record systems, spreadsheets and office software.

Behaviours & Attributes

Essential

  • Reliable, conscientious and attentive to detail.
  • Professional, polite and able to communicate effectively with colleagues and patients.

Desirable

  • Flexible, willing to learn and supportive of team objectives.

Qualifications

Essential

  • Basic literacy and numeracy skills.
  • Willingness to complete mandatory NHS training.
  • Educated to GCSE level (or equivalent), including English and Mathematics.
  • Level 3 qualification in Business Administration or equivalent.

Desirable

  • Evidence of continued professional development in administration or healthcare-related skills.
  • Level 2 qualification in Business Administration or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Principal Medical Limited

Address

Principal Medical Ltd

3 Barberry Place

Bicester

Oxfordshire

OX26 3HA


Employer's website

https://www.principal-medical.co.uk (Opens in a new tab)

Employer details

Employer name

Principal Medical Limited

Address

Principal Medical Ltd

3 Barberry Place

Bicester

Oxfordshire

OX26 3HA


Employer's website

https://www.principal-medical.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Administrator

Matt Evans

pml.recruitment@nhs.net

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£24,350 to £25,350 a year FTE

Contract

Permanent

Working pattern

Part-time

Reference number

E0176-26-0009

Job locations

Principal Medical Ltd

3 Barberry Place

Bicester

Oxfordshire

OX26 3HA


Privacy notice

Principal Medical Limited's privacy notice (opens in a new tab)