Job summary
A vacancy has
arisen within the Treatment Room for an enthusiastic, and flexible HCA
(Healthcare Assistant) to work alongside and support the nursing team and other
clinical staff within our large but friendly surgery. The role will be based
mainly at BCHC but may involve work at our branch surgery on Bridge Street.
We are looking
for an individual with the ability to provide quality care and who possesses
good interpersonal and communication skills and has some healthcare skills from
a previous role.
The successful
candidate will also need to be able to drive as the role will involve some home
phlebotomy. There will also be occasional Saturday working depending on the
needs of the Practice.
Main duties of the job
The HCA will help with duties mainly within the Treatment room
supporting the clinical Nursing team but also other clinicians throughout the
surgery. This will be by carrying out clinical tasks and supporting the team
with housekeeping duties such as ordering, cleaning and administrative duties
as required.
The HCA will need to work within the BCHC policies and local
guidelines to ensure patient safety at the same time as recognising when they
need to refer the patient back to a registered clinician.
Clinical duties will include but is not limited to:
Phlebotomy (some home phlebotomy), NHS health checks, ECG
recordings, assisting with complex wounds, urinalysis, Blood pressure, weight
measurements, administration of injections (B12, Pneumonia and Shingles), NHS
health checks,
Diabetes health checks and doppler studies.
The Healthcare assistant is a face-to-face role, however the
successful candidate will also be working behind the scenes to ensure essential
clinical supplies are ordered, the department is always clean and tidy and
eliminating risk of cross infection.
We are a large but friendly team who strive to
give excellent patient care. We like to invest in our staff and can offer
comprehensive training with clinical supervision to ensure you work effectively
and safely.
About us
PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.
We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010
Job description
Job responsibilities
The purpose of
this role is to support the clinical staff, predominantly in the Treatment room
in delivering high quality, safe, up to date services to the patients within
the practice.
Working as part
of the team you will be responsible for managing a list of patients alongside
Primary care clinical staff to deliver great patient care.
Duties and
responsibilities amongst others will include:
Clinical
Tasks:
-
Phlebotomy
-
Health
prevention screening such as NHS Health Checks
-
Processing
of urine samples.
-
Referring
to trained staff when appropriate.
-
ECG
recordings
-
Assist
with complex dressings
-
Simple
dressings
-
Blood
pressure Monitoring
-
B12
injections (after training)
-
Flu
injections (after training)
-
Assist
in minor procedures
-
Assist
in gynae clinics
-
Assist
in the running of child health immunisation clinics
-
Diabetic
assessments (after training)
Non-Clinical
Tasks include but is not limited to:
-
Responsibility
for maintaining and stocking clinical rooms including GP rooms.
-
Ordering
of stocks, and the storing of stock in an organised way.
-
Responsibility
for ensuring that the department adheres to health and safety regulations with
the cleaning and tidying of the department and any equipment and ensuring the
safe disposal of clinical waste at the end of each shift.
-
Ensuring
that the fridge stock is rotated, and fridge temperatures are recorded and correctly
maintained.
-
And
other duties that are appropriate to the role within this practice.
Other duties:
-
Maintaining
clear and accurate records in line with practice policy.
-
Attend
staff meetings
-
Always
preserve confidentiality.
-
Co-operate
with any research projects that may be taking place at the surgery.
Health and
Safety: The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the practice Health & Safety Policy, to include:
-
Using
personal security systems within the workplace according to practice
guidelines.
-
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks.
-
Making
effective use of training to update knowledge and skills.
-
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
-
Reporting
potential risks identified.
Equality and
Diversity: The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
-
Acting
in a way that recognizes the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and current
legislation.
-
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
-
Behaving
in a manner which is welcoming of the individual, is non-judgmental and
respects their circumstances, feelings, priorities and rights.
Confidentiality: The post holder must maintain
confidentiality of information in accordance with professional and PML policy.
The post holder may access information only on a need-to-know basis in the
direct discharge of duties and divulge information only in the proper course of
duties.
Safeguarding: To recognise that promoting the welfare
and safeguarding children, young people and adults is everyones business and
access training and supervision as appropriate to the role.
-
To
support the organisation in ensuring service users are protected from abuse or
the risk of abuse and their human rights are respected and upheld.
-
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and interagency
safeguarding procedures.
Personal/Professional
Development: The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
-
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development. This may
mean study in staff members own time.
-
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
Job description
Job responsibilities
The purpose of
this role is to support the clinical staff, predominantly in the Treatment room
in delivering high quality, safe, up to date services to the patients within
the practice.
Working as part
of the team you will be responsible for managing a list of patients alongside
Primary care clinical staff to deliver great patient care.
Duties and
responsibilities amongst others will include:
Clinical
Tasks:
-
Phlebotomy
-
Health
prevention screening such as NHS Health Checks
-
Processing
of urine samples.
-
Referring
to trained staff when appropriate.
-
ECG
recordings
-
Assist
with complex dressings
-
Simple
dressings
-
Blood
pressure Monitoring
-
B12
injections (after training)
-
Flu
injections (after training)
-
Assist
in minor procedures
-
Assist
in gynae clinics
-
Assist
in the running of child health immunisation clinics
-
Diabetic
assessments (after training)
Non-Clinical
Tasks include but is not limited to:
-
Responsibility
for maintaining and stocking clinical rooms including GP rooms.
-
Ordering
of stocks, and the storing of stock in an organised way.
-
Responsibility
for ensuring that the department adheres to health and safety regulations with
the cleaning and tidying of the department and any equipment and ensuring the
safe disposal of clinical waste at the end of each shift.
-
Ensuring
that the fridge stock is rotated, and fridge temperatures are recorded and correctly
maintained.
-
And
other duties that are appropriate to the role within this practice.
Other duties:
-
Maintaining
clear and accurate records in line with practice policy.
-
Attend
staff meetings
-
Always
preserve confidentiality.
-
Co-operate
with any research projects that may be taking place at the surgery.
Health and
Safety: The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the practice Health & Safety Policy, to include:
-
Using
personal security systems within the workplace according to practice
guidelines.
-
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks.
-
Making
effective use of training to update knowledge and skills.
-
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
-
Reporting
potential risks identified.
Equality and
Diversity: The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
-
Acting
in a way that recognizes the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and current
legislation.
-
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
-
Behaving
in a manner which is welcoming of the individual, is non-judgmental and
respects their circumstances, feelings, priorities and rights.
Confidentiality: The post holder must maintain
confidentiality of information in accordance with professional and PML policy.
The post holder may access information only on a need-to-know basis in the
direct discharge of duties and divulge information only in the proper course of
duties.
Safeguarding: To recognise that promoting the welfare
and safeguarding children, young people and adults is everyones business and
access training and supervision as appropriate to the role.
-
To
support the organisation in ensuring service users are protected from abuse or
the risk of abuse and their human rights are respected and upheld.
-
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and interagency
safeguarding procedures.
Personal/Professional
Development: The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
-
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development. This may
mean study in staff members own time.
-
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
Person Specification
Skills and Knowledge
Essential
- Good interpersonal and communication skills
- Good organisational and time management skills.
- Good team working skills.
- An understanding, acceptance, and adherence to the need for strict confidentiality
- Good verbal and written communication skills
- Good verbal and written communication skills
- Good interpersonal and communication skills
- Good IT skills
- Aware of own limitations.
- Phlebotomy
Experience
Essential
- Ability to provide quality care.
- Ability to work independently following verbal or written instructions
- Ability to follow protocols and recognise when you need to ask advice or refer to a qualified clinician
- Ability to use basic physiological recording equipment and accurately record findings
- Ability to demonstrate care and compassion to /for patients and carers
- Able to work on own initiative
- Able to work under pressure and remain calm
- Flexible and adaptable to change
Other
Essential
- Neat and tidy appearance
- Flexibility in working hours and patterns
- Willing to undertake a DBS Enhanced Disclosure
Qualifications
Essential
- Satisfactory general education and evidence of additional training relevant to role, including the Care Certificate.
- Experience of delivering a service to others.
Person Specification
Skills and Knowledge
Essential
- Good interpersonal and communication skills
- Good organisational and time management skills.
- Good team working skills.
- An understanding, acceptance, and adherence to the need for strict confidentiality
- Good verbal and written communication skills
- Good verbal and written communication skills
- Good interpersonal and communication skills
- Good IT skills
- Aware of own limitations.
- Phlebotomy
Experience
Essential
- Ability to provide quality care.
- Ability to work independently following verbal or written instructions
- Ability to follow protocols and recognise when you need to ask advice or refer to a qualified clinician
- Ability to use basic physiological recording equipment and accurately record findings
- Ability to demonstrate care and compassion to /for patients and carers
- Able to work on own initiative
- Able to work under pressure and remain calm
- Flexible and adaptable to change
Other
Essential
- Neat and tidy appearance
- Flexibility in working hours and patterns
- Willing to undertake a DBS Enhanced Disclosure
Qualifications
Essential
- Satisfactory general education and evidence of additional training relevant to role, including the Care Certificate.
- Experience of delivering a service to others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
