Regional Operations Manager

Job summary

As a Regional Operations Manager, youll provide strategic and tactical leadership to Clinic Managers in your team. Youll be responsible for the region covering Newcastle to North Wales so expect travel to be around 60-80% of your week.

To be successful in this role, youll need:

Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous

Demonstrable experience in planning and managing at strategic and operational level

Strong business acumen; able to assess financial implications of decisions and actions

Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients

Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives

Lead by example style to encourage a value driven culture that brings the best out of everyone

Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment

Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required

Main duties of the job

Being a Regional Manager is a broad role with lots of different elements. Youll be responsible for:

Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals

Creating a fulfilling work environment through strategic leadership and support to teammates within clinics

Driving financial and revenue growth whilst maintaining excellent clinical outcomes

Managing relationships with external partners such as NHS Trusts and the CQC

Understanding and analysing metrics impacting service delivery and other key factors

Building great relationships with internal stakeholders throughout the business, including UK & International Head Office

Implementing new processes to drive quality improvements for both patients and teammates

Ensuring compliance with all relevant clinical, governance and regulatory systems and policies

Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun

About us

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture

Were proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

What can you expect when you join?

Salary depending upon experience

Company Car

Salary depending upon experience

Company Pension Scheme

35 days' paid leave per annum, including bank holidays

• Monday to Saturday working pattern
• Life Assurance to 3 times annual salary
• Retail discount scheme membership
• ANN UK Membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment
• Live our mission: To be the Provider, Partner, and Employer of Choice
• Dedication, above all, to caring for our patients and teammates