Deputy Clinic Manager

Job summary

The Deputy Clinic Manager is responsible for co leading a team of nurses and support staff to deliver a high standard of individualised patient-focused care, and coordinating clinical, administrative and operational activities. The Deputy Clinic Manager will be integral for promoting a "Community First, Company Second" culture, leading the way and creating a great place to work for teammates. The role covers both Alltwen and Bangor.

Main duties of the job

• Deputize in operations management of the clinic
• Providing a seamless patient journey and an inviting environment for clients through all touch points
• Implementing new processes to drive quality improvements initiative through the clinic
• Onboarding new teammates effectively alongside the wider team
• Develop positive relationships with patients and handling any complaints that may arise
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
• Maintaining accurate records and timely report submissions

Person Specification

• Registered Nurse with renal experience
• Previous clinical leadership experience in an outpatient haemodialysis setting
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Lead by example style to encourage a value driven culture that brings the best out of everyone
• Proactive and solution orientated approach to changing situations in a clinical environment
• Exceptional organisation skills to manage an array of different tasks associated with running a clinic
• Evidence of Continued Professional Development, ideally in Renal Care

About us

At DaVita UK, we are dedicated to making a positive impact in the lives of over 2,000 patients across England and Wales by delivering high-quality, compassionate dialysis care. As a proud part of DaVita International, we are united by a shared mission to transform the landscape of renal treatment and enhance the quality of life for individuals receiving dialysis across the globe.

When you join us at DaVita, you become part of something truly specialour unique Community First, Company Second culture, fondly known as The Village. Here, we prioritise building strong, supportive relationships with each other and our patients, fostering a sense of belonging and purpose that sets us apart.