Job responsibilities
The role of Regional Contract Director is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.
For this role you will work as the Regional Contract Director and will be responsible for SARC Regions and all activities related to the smooth running of the SARC. The Regional Contract Director will effectively lead and manage as the Contract Manager for our West Midlands Contracts acting as the primary point of contact for our commissioners and our SARC's, ensuring compliance with contractual performance targets along with the operational delivery of these services and providing direction and leadership.
Job Opportunity
This role is full-time, 40 hours per week, Primary Monday - Friday 9am-5pm but as and when business needs.
Base location is closest SARC to home address (ie The Horizon SARC), but all sites within region must be visited.
Travel essential so car and licence is essential
Locations: West Midlands Regional SARCs
Salary: £55,000 pe annum raising to £59,071.87 per annum upon probation and CQC reg manager application approved & Car allowance 4k per year PRO RATA.
Max 2 home working days per week
CQC manager application post probation at 6 months
Other Key Responsibilities:
Clinical
Be accountable for ensuring that our forensic service conforms to all relevant quality standards (CQC, UKAS, Mountain etc)Be accountable for ensuring that safeguarding is embedded throughout their serviceBe accountable for ensuring that the service conforms to best practice for medicines management Multi Agency Working Lead on regional operational groupsEngage with local safeguarding boards Governance & Quality
CQC Registered Manager if requiredAccountable for ensuring the QMS (QM, documented processes, audit frameworks etc) are up to date and fit for purposeAccountable for ensuring the risk registers in their region, action plans (local, SI and CQC), asset register; information asset register are up to date and fit for purposeAccountable for Health and safety across their regionAccountable for ensuring that PAIERs are properly actionedAccountable for ensuring that investigations of serious incidents are properly completedAccountable for ensuring that complaints are properly investigated and closedAccountable for ensuring that patient satisfaction measures are metAccountable for ensuring that all relevant audits are carried outAccountable for ensuring that Information Asset Ownership is properly managed in their regionsAccountable for ensuring that the activities to support Forensic Regulator accreditation are completedAccountable for continually monitoring potential accreditations to identify those that we should sign up to in order to ensure that our patients have the best possible experienceProactively manage service user feedback to drive continuous improvementBe accountable for ensuring that serious case review; safeguarding rapid reviews for adults and children are completed to the required standardBe accountable for records management and information governance within their regionFor any SI, be accountable for ensuring that the NHSE escalation process is properly managed.Ensure that the service is compliant with the audit schedule and ensure that action plans are completedBe accountable for ensuring that the needs of the criminal justice system are met (eg production of statements)Ensure that requirements for reports for child protection proceedings are metOversight of forensic regulator requirementsEnsure that registered healthcare professionals under your management renew their registration as directed by their professional body.Communicating to your teams, the importance of maintaining professional registrations at all times.Maintaining a system to record relevant professional registrations, expiry and renewal dates of the staff you are responsible for.
Leadership Have leadership responsibility for all the staff in the region - including performance management;MAST compliance; supervision; Rotamaster; interviewing; appraisals, sickness, signing off time sheetsAccountable for staff satisfactionDirect line management of SARC Managers and other key members of the team as requiredTake responsibility for staff wellbeing - ensuring that it is measuredAccountable for the service provided by the doctors in their areasPromoting a positive culture within their region - promoting Mountain values and behavioursSupporting research and quality improvement activities for the regionTake responsibility for communicating new initiatives and comms messages on behalf of the organisation as a whole Play an active role in the senior leadership team within Mountain to ensure that it continues to meet the needs of its shareholdersAccountable for ensuring rota compliance across the regionAccountable for ensuring that their teams are compliant with MAST, vetting, revalidation, onboarding and offboarding and DBS Training and Personal Development
Attend supervision for themselves and carry out supervision for their direct reportsTake personal responsibility to keep up to date with relevant guidance (eg FFLM, NHSE) so that our service remains safeTake personal responsibility to keep up to date with CPDIf clinical, do a minimum of one clinical shift per month to ensure that they remain compliant with their registration and understand how the service is delivered at the frontlineTo undertake Mandatory and Statutory Training in line with Mountain Healthcare policyAccountable for their own wellbeing and the wellbeing of their teamsEnsure that all the required activities for revalidation are successfully completed (if applicable)To undertake training in line with the objectives and PDP set at regular formal appraisals Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.
