Mountain Healthcare Ltd

Adult & Paediatric Crisis Worker - Darlaston 0 hours

The closing date is 19 March 2026

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Job summary

Location: The Willow Tree SARC, Darlaston, WS10 8SY

Zero Hours

Salary: The payment rates for this role are shift retainers of £45.84 (Monday - Friday) and £57.94-£60.36 (Saturday Sunday),andcall out attendance paid at a rate of £15.85 per hour for a minimum of 3 hours.

Rota Patterns: 42 hours, The shifts pattern are: 7am-7pm, 7pm-7am, you will also be able to cover days, nights, and weekends.

Main duties of the job

  • 1st point of contact for service users.
  • Support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
  • Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
  • Assisting patients and liaising with other agencies regarding the management of the service user pathway.
  • Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
  • Be a key player within the SARC team and wider company network.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Details

Date posted

20 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

oc-1771520464-FACTP

Job locations

Wednesbury

Wednesbury

WS10 8SY


Job description

Job responsibilities

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways.

Company benefit:

  • Enhanced sickness pay scheme
  • Enhanced Maternity Pay after 1 year's service
  • Enhanced Neonatal/Adoption Pay after 1 year's service
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Life Assurance
  • Apprenticeships
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years service

Job description

Job responsibilities

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways.

Company benefit:

  • Enhanced sickness pay scheme
  • Enhanced Maternity Pay after 1 year's service
  • Enhanced Neonatal/Adoption Pay after 1 year's service
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Life Assurance
  • Apprenticeships
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years service

Person Specification

Qualifications

Essential

  • IT skills and basic administration.
  • Experience working in a supportive or customer focused environment.
  • Experience of working with vulnerable adults and children.
  • Kind caring nature
  • Knowledge and understanding confidentiality, and safeguarding children and adults.
  • Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
  • Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
  • Advanced DBS and level 2 Police vetting will be required

Desirable

  • Experience of working with individuals with complex needs.
  • Experience of working with individuals who have experienced sexual assault/violence.
Person Specification

Qualifications

Essential

  • IT skills and basic administration.
  • Experience working in a supportive or customer focused environment.
  • Experience of working with vulnerable adults and children.
  • Kind caring nature
  • Knowledge and understanding confidentiality, and safeguarding children and adults.
  • Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
  • Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
  • Advanced DBS and level 2 Police vetting will be required

Desirable

  • Experience of working with individuals with complex needs.
  • Experience of working with individuals who have experienced sexual assault/violence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Wednesbury

Wednesbury

WS10 8SY


Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Mountain Healthcare Ltd

Address

Wednesbury

Wednesbury

WS10 8SY


Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

20 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

oc-1771520464-FACTP

Job locations

Wednesbury

Wednesbury

WS10 8SY


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