Job summary
About the Role
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?
This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.
Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.
This will be a dual role with both Administrator and Crisis Worker responsibilities.
You will based at the Hazlehurst Centre CSAAS SARC, West Yorkshire
Additional Location: North Yorkshire CSAAS SARC
This is Full-Time vacancy of 32 hours per week.
Salary: £26,591.40 per annum pro rata based on 40 hours per week (£12.75 per hour)
Shift hours will be: 9:30am - 5:30pm,Four shifts.Monday - Saturday
There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:30pm to 9:30am.
Main duties of the job
This Paediatric & Adult Administrator/Crisis Worker role will include:
- providing telephone information and support.
- assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
- supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centred service.
- ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- assisting patients and liaising with other agencies regarding the management of historic cases.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.
A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Job description
Job responsibilities
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.
Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
Job description
Job responsibilities
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.
Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
Person Specification
Qualifications
Essential
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding confidentiality.
- Experience completing administrative duties
- IT Literate
- Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
- Can drive and has access to a car 24/7
- Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
- We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
Desirable
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/ violence.
- Experience of creating and utilising resources and use of distraction techniques.
- Project development and outreach
- Training and presentation skills
Person Specification
Qualifications
Essential
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding confidentiality.
- Experience completing administrative duties
- IT Literate
- Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
- Can drive and has access to a car 24/7
- Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
- As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
- We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
Desirable
- Experience of working with individuals who may have complex needs.
- Experience of working with individuals who have experienced sexual assault/ violence.
- Experience of creating and utilising resources and use of distraction techniques.
- Project development and outreach
- Training and presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
