Governance & Quality Officer

Mountain Healthcare Ltd

Information:

This job is now closed

Job summary

Do you work within health and safety and are looking for a change?

Are you looking for the next step in your career?

Do you want to work in a forensic healthcare setting that makes a remarkable, positive, and life-long difference to people's lives?

If the answer to the above is a yes, then this is the right role for you!

Main duties of the job

We are looking for someone to develop and implement a robust health and safety management system throughout the company.

To develop and promote the delivery of high standards of health and safety management in the working environments and safe practices that are relative to all staff, visitors, and contractors using our premises.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

Date posted

29 September 2023

Pay scheme

Other

Salary

£30,000 to £30,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1695991089

Job locations

Stevenage

Stevenage

SG1 2AD


Job description

Job responsibilities

Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team as a Governance & Quality Officer.

We are looking for a Governance & Quality Officer who can create a positive culture around health and safety within the company and someone who will actively raise and progress emerging opportunities for innovation.

The focus of the day-to-day work will be to implement practical and effective methods, both preventative and remedial, of promoting health and safety and safe working practices in the workplace.

This Governance & Quality Officer role is a full time vacancy of 40 hours per week.

Main duties:

  • To communicate effectively at all levels and produce concise user-friendly written documentation.
  • To promote good practice for Governance and Quality, providing advice and guidance on governance issues and standards to all staff and raise awareness of governance issues throughout Mountain.
  • To support with governance duties. This will include but not limited to:
  • Support and monitor the Data Security Protection Tool (DSPT) action plan to ensure there is an evidence base for audit purposes by collating evidence for each DSPT standard.
  • To support the annual submission of the DSPT to NHS Digital, ensuring the final assessment is completed and submitted by the appropriate deadline.
  • To support and ensure appropriate risk assessments are conducted in relation to personally identifiable information.
  • To ensure the Mountain has a well-maintained information asset register. To ensure appropriate action is taken where compliance issues are flagged,
  • Promote a data-driven culture across the firm, working with the business stakeholders to educate on the importance of data governance.
  • Produce key artefacts that form the basis of a data governance program.
  • Manage the MH Risk Actions Issues Decisions (RAID) log to ensuring actions are being progressed and key performance indicators (KPIs) are being met. This will include but not limited to:
  • Collating and adding actions from audits
  • Collating and adding actions from all meetings
  • Regular review to ensure actions have owners, dates and are being reviewed. Send chasing emails as required.
  • Seeking evidence of closure of actions and logging any effectiveness checks on the system
  • Undertake audits on applicable areas of the Quality Management System
  • Production of Reports on Quality Assurance
  • To maintain accurate record keeping/documentation and to maintain confidential patient information as per protocols.
  • To participate in training identified as necessary to carry out the functions of the post.
  • To adhere to all Mountain Healthcare policies and procedures
  • Carrying out any other duties as may reasonably be required.

    • Benefits
  • Enhanced sickness pay scheme
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Bonus Scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service
  • £500 referral bonus
  • £120 NMC registration fees per year
  • £98.12 HCPC registration Fees per year

    • DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

    We uphold these principles in our organisational values and behaviours towards each other and our patients.

    We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

    Job description

    Job responsibilities

    Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team as a Governance & Quality Officer.

    We are looking for a Governance & Quality Officer who can create a positive culture around health and safety within the company and someone who will actively raise and progress emerging opportunities for innovation.

    The focus of the day-to-day work will be to implement practical and effective methods, both preventative and remedial, of promoting health and safety and safe working practices in the workplace.

    This Governance & Quality Officer role is a full time vacancy of 40 hours per week.

    Main duties:

  • To communicate effectively at all levels and produce concise user-friendly written documentation.
  • To promote good practice for Governance and Quality, providing advice and guidance on governance issues and standards to all staff and raise awareness of governance issues throughout Mountain.
  • To support with governance duties. This will include but not limited to:
  • Support and monitor the Data Security Protection Tool (DSPT) action plan to ensure there is an evidence base for audit purposes by collating evidence for each DSPT standard.
  • To support the annual submission of the DSPT to NHS Digital, ensuring the final assessment is completed and submitted by the appropriate deadline.
  • To support and ensure appropriate risk assessments are conducted in relation to personally identifiable information.
  • To ensure the Mountain has a well-maintained information asset register. To ensure appropriate action is taken where compliance issues are flagged,
  • Promote a data-driven culture across the firm, working with the business stakeholders to educate on the importance of data governance.
  • Produce key artefacts that form the basis of a data governance program.
  • Manage the MH Risk Actions Issues Decisions (RAID) log to ensuring actions are being progressed and key performance indicators (KPIs) are being met. This will include but not limited to:
  • Collating and adding actions from audits
  • Collating and adding actions from all meetings
  • Regular review to ensure actions have owners, dates and are being reviewed. Send chasing emails as required.
  • Seeking evidence of closure of actions and logging any effectiveness checks on the system
  • Undertake audits on applicable areas of the Quality Management System
  • Production of Reports on Quality Assurance
  • To maintain accurate record keeping/documentation and to maintain confidential patient information as per protocols.
  • To participate in training identified as necessary to carry out the functions of the post.
  • To adhere to all Mountain Healthcare policies and procedures
  • Carrying out any other duties as may reasonably be required.

    • Benefits
  • Enhanced sickness pay scheme
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Bonus Scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service
  • £500 referral bonus
  • £120 NMC registration fees per year
  • £98.12 HCPC registration Fees per year

    • DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

    We uphold these principles in our organisational values and behaviours towards each other and our patients.

    We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

    Person Specification

    Qualifications

    Essential

    • Good attention to detail and organisation skills
    • Be able to multi-task and manage time effectively
    • Be self-motivated and a self-starter
    • Be able to work in a team and individually
    • Experience of providing administration support to meetings including minute taking
    • Have good computer skills, including use of Microsoft Office including SharePoint
    • Comfortable communicating with senior managers
    • A' Level equivalent (level 3) reading and writing skills
    • Minimum 3 years UK residency to meet police vetting requirements
    • Full driving licence and access to a car

    Desirable

    • None

    Experience

    Desirable

    • Good understanding of governance, particularly within healthcare
    • Experience of developing and completing audits.
    • Good understanding of health and safety
    • Document quality assurance and formatting
    • Forensic Awareness
    • Court Awareness
    • IOSH Managing Safely
    Person Specification

    Qualifications

    Essential

    • Good attention to detail and organisation skills
    • Be able to multi-task and manage time effectively
    • Be self-motivated and a self-starter
    • Be able to work in a team and individually
    • Experience of providing administration support to meetings including minute taking
    • Have good computer skills, including use of Microsoft Office including SharePoint
    • Comfortable communicating with senior managers
    • A' Level equivalent (level 3) reading and writing skills
    • Minimum 3 years UK residency to meet police vetting requirements
    • Full driving licence and access to a car

    Desirable

    • None

    Experience

    Desirable

    • Good understanding of governance, particularly within healthcare
    • Experience of developing and completing audits.
    • Good understanding of health and safety
    • Document quality assurance and formatting
    • Forensic Awareness
    • Court Awareness
    • IOSH Managing Safely

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Stevenage

    Stevenage

    SG1 2AD


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Stevenage

    Stevenage

    SG1 2AD


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    For questions about the job, contact:

    Recruitment

    Recruitment Coordinator

    recruitment.coordinator@mountainhealthcare.co.uk

    03302230099

    Date posted

    29 September 2023

    Pay scheme

    Other

    Salary

    £30,000 to £30,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1695991089

    Job locations

    Stevenage

    Stevenage

    SG1 2AD


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