Mountain Healthcare Ltd

Adult & Paediatric Crisis Worker

Information:

This job is now closed

Job summary

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at their greatest time of need.

Main duties of the job

Paediatric & Adult Crisis Worker This role will include: providing telephone information and support. assisting in the administration and management process of an adult or child and their family visiting the centre including preparing the patient and assisting in the collection of forensic evidence. supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family and ensuring a patient-centred service. ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning). assisting patients and liaising with other agencies regarding the management of historic cases.

About us

Mountain Healthcare is a clinically led business, specialising in healthcare and referral services for vulnerable people. Commissioned by NHS England and the police, our aim is to provide the best possible standard of healthcare, through excellent operational delivery, robust quality assurance and governance as well as a focus on innovation. As a leading provider of criminal justice healthcare services, our current contracts cover Sexual Assault Referral Centres, Police Custodial Healthcare, Healthcare in Secure Children's Homes, and clinical telephone advice. We provide high-quality holistic care to vulnerable individuals. Mountain healthcare prides itself on providing a healthier work/life balance and we recognise achievements with awards and bonuses! We offer a highly competitive salary along with some great benefits. We are unique, in that although we are a nationwide company with over 400 employees, we still maintain that family feel and ensure everyone feels like a valued member of our team. We are passionate about our values which are to 'Be Kind' and 'Do the right thing'. We believe we can make a real difference to those who are vulnerable within the criminal justice system and would love like-minded individuals to join our team.

Details

Date posted

21 July 2023

Pay scheme

Other

Salary

£39 to £66 a day

Contract

Bank

Working pattern

Flexible working

Reference number

recroot-5785-47069-89

Job locations

Hemel Hempstead

Hemel Hempstead

HP1 1JQ


Job description

Job responsibilities

The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process. Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. This role is to cover SARC's across East Anglia. For this role, you will work as part of a team of Crisis Workers on a zero-hours contract who will help cover the service (predominantly) out of office hours, including nights and weekends. Shift lengths will run from 7am - 7pm and 7pm-7am. Shift rates of pay will be paid at different rates for day and night shifts with an attandance payment of £46.50. As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Our aim is to create and encourage an environment committed to promoting equality, diversity, working inclusively, and building on the differences that individuals can bring to the workplace, and we uphold these principles in our behaviours. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We welcome applications for this Crisis Worker role from candidates with skills or experience in admin, social care, healthcare, safeguarding, or as a Support Worker. Benefits We offer:

  • Enhanced sickness pay scheme
  • Wellbeing programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension scheme
  • Bonus scheme
  • Life assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service

    • Job description

    Job responsibilities

    The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process. Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. This role is to cover SARC's across East Anglia. For this role, you will work as part of a team of Crisis Workers on a zero-hours contract who will help cover the service (predominantly) out of office hours, including nights and weekends. Shift lengths will run from 7am - 7pm and 7pm-7am. Shift rates of pay will be paid at different rates for day and night shifts with an attandance payment of £46.50. As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. Our aim is to create and encourage an environment committed to promoting equality, diversity, working inclusively, and building on the differences that individuals can bring to the workplace, and we uphold these principles in our behaviours. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We welcome applications for this Crisis Worker role from candidates with skills or experience in admin, social care, healthcare, safeguarding, or as a Support Worker. Benefits We offer:

  • Enhanced sickness pay scheme
  • Wellbeing programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension scheme
  • Bonus scheme
  • Life assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service

    • Person Specification

    Qualifications

    Desirable

    • Experience of working with vulnerable adults and children.
    • Knowledge and understanding of safeguarding children and adults.
    • Knowledge and understanding confidentiality.
    • A full UK driving licence.

    Experience

    Desirable

    • Lives within 60-minute travelling time to Hertfordshire SARC.
    • Experience of working with individuals with complex needs.
    • Experience of working with individuals who have experienced sexual assault/violence.
    Person Specification

    Qualifications

    Desirable

    • Experience of working with vulnerable adults and children.
    • Knowledge and understanding of safeguarding children and adults.
    • Knowledge and understanding confidentiality.
    • A full UK driving licence.

    Experience

    Desirable

    • Lives within 60-minute travelling time to Hertfordshire SARC.
    • Experience of working with individuals with complex needs.
    • Experience of working with individuals who have experienced sexual assault/violence.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Hemel Hempstead

    Hemel Hempstead

    HP1 1JQ


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Hemel Hempstead

    Hemel Hempstead

    HP1 1JQ


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment

    Recruitment Coordinator

    recruitment.coordinator@mountainhealthcare.co.uk

    03302230099

    Details

    Date posted

    21 July 2023

    Pay scheme

    Other

    Salary

    £39 to £66 a day

    Contract

    Bank

    Working pattern

    Flexible working

    Reference number

    recroot-5785-47069-89

    Job locations

    Hemel Hempstead

    Hemel Hempstead

    HP1 1JQ


    Privacy notice

    Mountain Healthcare Ltd's privacy notice (opens in a new tab)