Job summary
Alliance Psychological
Services is an independent provider of counselling and psychological therapy
services based in the Tees Valley area and working across the North-East
region. We are working in partnership with Teesside Mind to
deliver the IMPACT on Teesside service.
We have an exciting new opportunity to be
part of this innovative service as an Employment Advisor. Successful candidate will have experience working in a mental healthcare setting, providing advice
and guidance around employment. This includes how to retain employment, supporting
individuals returning to work after a period of sickness absence, and guiding
those looking to change their career to a more suitable role. You will work directly with external organisation such
as Job Centre Plus, employers and employment agencies, to help keep people in
employment and secure future employment opportunities.
Main duties of the job
We
are looking for somebody with a
sound understanding of employment needs, barriers and difficulties faced by
people with Mental Health conditions. The successful candidate should have
excellent communication skills, both written and verbal, alongside competent IT
skills, and the ability to collate and analyse data. You can work both independently
and with initiative and should
have experience dealing with vulnerable people and those with disabilities. It
is important that the successful candidate understands how to approach conversations
with sensitivity and care.
Full time position is available. You must have full right to work in the UK as we are
currently unable to offer working visa opportunities.
Successful candidates will
be employed by Teesside Mind within the IMPACT on Teesside partnership.
For more information on
this post please contact us on enquiries@impactonteesside.com.
Closing
date for applications: 16th October 2024
Interview
dates: 25th October 2024
Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.
About us
At Teesside Mind, our staff are at the very core of all we do. To offer the best possible
services we need the best possible people within our team. So, we aim to offer
varied and rewarding roles with substantial development opportunities. What's
more, we hope that we offer a sense of community and a sense of belonging to
something meaningful. Mind
also offers up to 40 days annual leave pro rata, commencing at 34 days (Inc BH) and rising 1 day
every year of service (up to a maximum of 40 days inc BH). We offer up to 2 days paid per
year for volunteering with other organisations, Spectrum Health, and shopping
discounts.We also offer lots of health and well-being initiatives for our
staff and promote flexible working for a positive work-life balance. We are committed
to promoting equal opportunities in our employment practice and service
delivery.We have a
commitment to equality and diversity and it's our aim to employ a representative
workforce that reflects the community we serve.We are signatories to the Mindful
Employers Charter, and
also has
Investors in People status and is a Living Wage employer.
Impact on Teesside has responsibility for safeguarding all
children and vulnerable adults within our service, part of this is to follow
safer recruitment of staff for all appointments. It is also a requirement that
all staff understand it is each persons individual responsibility and are
committed to promoting and safeguarding the welfare of our clients.
Job description
Job responsibilities
The Post Holder will work within the Impact on Teesside Primary Care Psychological Wellbeing Therapies (PWT) service to offer employment advice and support to people using the service. They will contribute to active waiting list management in collaboration with other members of the team and will assist in offering advice around retaining employment, changing employment, and returning to employment after a long period of sickness absence.
This position may require flexible hours between 8am until 8pm weekdays.
DBS Check required (level of disclosure): Enhanced
Main Duties and Responsibilities
To work as a member of the Impact PWT Service Team
- To create and maintain effective working relationships within the team and elsewhere.
- To provide support to clients during treatment including maintaining regular contact and providing information and guidance around employment needs.
- To manage a caseload of clients who are experiencing mental health difficulties and to support them to remain, return or find new employment.
- The ability to work remotely within the community such as Community centres, Job centres and community venues across Teesside.
- To offer advice and support to other members of the wider primary care team.
- To liaise effectively with a range of stakeholders such as statutory and voluntary sector organisations and services
- To attend meetings and provide reports as required
- To assist in the development and promotion of the service
To provide holistic and skills-based interventions and practical support
- To offer a range of resources, signposting, and information
- To use tools and measures to support the clients care and outcomes
- To work within an appropriate time framework
- To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
- To maintain clients confidentiality within agreed guidelines
Safeguarding
- Responsible for safeguarding children and vulnerable adults by always promoting the welfare of service users and operating within local policies and procedures.
- Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
- Under guidance and supervision to identify and support families in accessing Early Help Services
- To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.
To provide a professional and ethical service
- To maintain appropriate records including all required assessment and evaluation tools
- To undertake relevant Continuing Professional Development activities both as required as identified through Impacts Professional Development and Appraisal System.
- To undertake and engage with monthly line management supervision.
- To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
- To ensure a safe and secure working environment for self and others and to act as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
Confidentiality
- In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff, and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in IMPACT on Teessides organisational objectives and priorities.
Job description
Job responsibilities
The Post Holder will work within the Impact on Teesside Primary Care Psychological Wellbeing Therapies (PWT) service to offer employment advice and support to people using the service. They will contribute to active waiting list management in collaboration with other members of the team and will assist in offering advice around retaining employment, changing employment, and returning to employment after a long period of sickness absence.
This position may require flexible hours between 8am until 8pm weekdays.
DBS Check required (level of disclosure): Enhanced
Main Duties and Responsibilities
To work as a member of the Impact PWT Service Team
- To create and maintain effective working relationships within the team and elsewhere.
- To provide support to clients during treatment including maintaining regular contact and providing information and guidance around employment needs.
- To manage a caseload of clients who are experiencing mental health difficulties and to support them to remain, return or find new employment.
- The ability to work remotely within the community such as Community centres, Job centres and community venues across Teesside.
- To offer advice and support to other members of the wider primary care team.
- To liaise effectively with a range of stakeholders such as statutory and voluntary sector organisations and services
- To attend meetings and provide reports as required
- To assist in the development and promotion of the service
To provide holistic and skills-based interventions and practical support
- To offer a range of resources, signposting, and information
- To use tools and measures to support the clients care and outcomes
- To work within an appropriate time framework
- To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
- To maintain clients confidentiality within agreed guidelines
Safeguarding
- Responsible for safeguarding children and vulnerable adults by always promoting the welfare of service users and operating within local policies and procedures.
- Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
- Under guidance and supervision to identify and support families in accessing Early Help Services
- To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.
To provide a professional and ethical service
- To maintain appropriate records including all required assessment and evaluation tools
- To undertake relevant Continuing Professional Development activities both as required as identified through Impacts Professional Development and Appraisal System.
- To undertake and engage with monthly line management supervision.
- To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
- To ensure a safe and secure working environment for self and others and to act as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
Confidentiality
- In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff, and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in IMPACT on Teessides organisational objectives and priorities.
Person Specification
Qualifications
Essential
- Level 2 qualifications or training in advice work or other relevant field or equivalent experience
- Good record of Continuing Professional Development and willingness to continue this.
Desirable
- Qualification in mental health, social care, or other relevant field
Experience
Essential
- Experience providing employment advice and guidance to individuals.
- Experience dealing with vulnerable groups and those with disabilities.
- Caseload management experience (i.e. dealing with multiple people, creating bespoke support plans and using tools such as the Employment Star)
- Demonstrates high standards in written communication.
- Able to write clear reports and letters to referrers.
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health, benefits, and employment systems.
- Experience of working to and delivering on a range of KPIs
- Knowledge and experience of working within safeguarding legislation.
Desirable
- Experience of working in a mental health setting
- Understanding of a range of mild to moderate mental health problems including anxiety and depression
Other Skills and Qualities
Essential
- Excellent relationship management skills and strong communication skills
- Computer literate
- Excellent verbal and written communication skills
- Good understanding of issues surrounding risk
- Ability to meet agreed or specified service targets.
- Ability to manage own caseload and time.
- Ability to persuade, influence & listen to others.
- Be resilient, target focused and able to work under pressure.
- High level of motivation
- Ability to work within a team and foster good working relationships.
- Ability to use supervision and personal development positively and effectively.
- Regard for others and respect for individual rights of autonomy and confidentiality
- Reflective approach to personal and professional development
- The ability and skills to act as an advocate for the service, to engage and foster good professional relationships with all stakeholders in the service.
- Act in ways that support equality and promotes diversity.
Desirable
- Access to transport to travel to locations throughout the organisation with appropriate business insurance.
- Fluent in languages other than English
Person Specification
Qualifications
Essential
- Level 2 qualifications or training in advice work or other relevant field or equivalent experience
- Good record of Continuing Professional Development and willingness to continue this.
Desirable
- Qualification in mental health, social care, or other relevant field
Experience
Essential
- Experience providing employment advice and guidance to individuals.
- Experience dealing with vulnerable groups and those with disabilities.
- Caseload management experience (i.e. dealing with multiple people, creating bespoke support plans and using tools such as the Employment Star)
- Demonstrates high standards in written communication.
- Able to write clear reports and letters to referrers.
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health, benefits, and employment systems.
- Experience of working to and delivering on a range of KPIs
- Knowledge and experience of working within safeguarding legislation.
Desirable
- Experience of working in a mental health setting
- Understanding of a range of mild to moderate mental health problems including anxiety and depression
Other Skills and Qualities
Essential
- Excellent relationship management skills and strong communication skills
- Computer literate
- Excellent verbal and written communication skills
- Good understanding of issues surrounding risk
- Ability to meet agreed or specified service targets.
- Ability to manage own caseload and time.
- Ability to persuade, influence & listen to others.
- Be resilient, target focused and able to work under pressure.
- High level of motivation
- Ability to work within a team and foster good working relationships.
- Ability to use supervision and personal development positively and effectively.
- Regard for others and respect for individual rights of autonomy and confidentiality
- Reflective approach to personal and professional development
- The ability and skills to act as an advocate for the service, to engage and foster good professional relationships with all stakeholders in the service.
- Act in ways that support equality and promotes diversity.
Desirable
- Access to transport to travel to locations throughout the organisation with appropriate business insurance.
- Fluent in languages other than English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.