PCN Project Support Officer

Job description

Job responsibilities

Key Responsibilities

Project and Programme Support

Support the planning, delivery, and monitoring of PCN projects, including service development and transformation work

Maintain project plans, action logs, risk registers, and timelines

Track progress against milestones and flag risks or delays to the PCN Manager

Support data collection and reporting for PCN programmes and contractual requirements

Administration and Coordination

Arrange meetings, prepare agendas, take minutes, and follow up actions

Coordinate communication between practices, PCN teams, and external partners

Collation of invoices and support in the claim and payment process

Maintain accurate records, shared folders, and documentation

Support submission of reports, returns, and evidence for commissioners

Data and Reporting

Collect, collate, and present information from multiple sources

Support preparation of dashboards, reports, and presentations

Ensure data is handled securely and in line with information governance requirements

Support delivery of the PCNs digital strategic development

Stakeholder Support

Act as a point of contact for PCN projects

Support engagement with practices, community services, and other partners

Provide practical support to clinicians, ARRS roles, and managers involved in PCN work

General

Support continuous improvement by identifying more efficient ways of working

Contribute to a positive, collaborative PCN culture

Undertake any other reasonable duties appropriate to the role

Responsible for PCN asset register.

Undertake any other reasonable duties as required.

This list of duties is not intended to be exhaustive but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the PCN.

VALUES AND BEHAVIOURS

You will be required to be professional, reliable, and approachable and able to work with a wide range of people. You will need to be flexible and adaptable to changing priorities. You should be motivated and passionate about delivering high quality services in Primary Care for the benefit of patients and staff.

SAFEGUARDING

At Eccles and Irlam Primary Care Network we are committed to safeguarding, inclusive of Modern-day Slavery and Human Trafficking and promote the welfare of children and adults at risk in line with legislation. All posts are subject to safer recruitment processes, includes any criminal records and barring checks, scrutiny of employment history, robust referencing, and other vetting checks.

CONFIDENTIALITY

You are required to uphold the confidentiality of all records held by Eccles and Irlam Primary Care Network, whether they are patient records, employee records or management information, in accordance with our confidentiality policy.

Person Specification

Experience

Essential

• Experience of building and managing relationships with internal and external stakeholders.
• Basic knowledge of finance and budget management

Desirable

• Experience of working in healthcare, Primary Care or the NHS.
• Understanding of PCNs or general practice

Other

Essential

• Access to and ability to use transport to travel between sites

Qualifications

Essential

• Evidence of ongoing commitment to CPD
• Experience in an administrative, project support or co-ordination role

Skills

Essential

• Highly proficient IT skills including ability to use Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to work flexibly and in a changing environment as part of a multi-professional team
• Attention to detail and good record-keeping skills including excellent minute taking
• Good written and verbal communication skills
• Ability to work independently and prioritise workload
• Strong organisational skills and ability to manage multiple tasks whilst meeting deadlines
• Ability to analyse data or reporting experience
• Ability to plan effectively and think strategically to analyse and resolve problems

Desirable

• Experience supporting projects or service improvement work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Salford Primary Care Together (SPCT)

Address

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL

Employer's website

https://salfordprimarycaretogether.co.uk/ (Opens in a new tab)