Administrator / Receptionist
CBC Health
This job is now closed
Job summary
CBC Workforce Solutions are looking for sessional receptionists/administrators to join their Flexible Workforce Hub. The Flexible Workforce Hub provides short-term, planned and unplanned workforce support to our GP practices throughout Gateshead.
We are a not-for-profit company with a wide and diverse portfolio of services that we deliver as an NHS provider.
We are looking for friendly, reliable, and approachable receptionists, who has patient-facing experience of working in a GP or primary care setting. As a Receptionist/Administrator, you will work on a sessional basis, during practice opening hours undertaking tasks as required by the practice such as booking and amending patient appointments, results and prescription queries, signposting and supporting with general office administration tasks where required. Working knowledge of EMIS is essential.
If you are looking for flexible working opportunities, have experience of working within primary care or NHS setting, then we would love to hear from you.
Main duties of the job
Reception Duties - Effective communication skills, provide information such as results and prescription queries, handling specimens, giving advice and signposting
Telephone Duties- Answer calls, return calls, may also include responding to voicemails
Manage Appointments - Booking and cancelling appointments for patients
Record Management- Data entry, record patient contacts
Administration and Filing- Assisting patients with paperwork, registration and record management
About us
CBC Workforce Solutions is a subsidiary ofCommunity Based Care Health Federation Ltd are based on Team Valley serving Primary Care in Gateshead and the wider Northeast footprint. As a not-for-profit provider we reinvest any surplus to improve services for our patients in Gateshead and support our GP's and Primary Care Networks to deliver the highest quality services.
As a provider of high quality clinical and non-clinical services we are a respected and proud company that puts patients at the heart of what we do, whilst valuing and supporting our staff to grow and develop. We have company values developed by our staff that underpin our work and the way we work together and we offer competitive rates of pay and out of hours enhancements
We have just been awarded our Bronze "Better Health at Work Award" where we have demonstrated our commitment to supporting our workforce to keep well at work and we are now working to achieve the silver award.
As the first point of contact for patients, we are looking for an enthusiastic, friendly, outgoing and approachable people to join our growing workforce.
If you are looking for something new, fancy a change, and are passionate about delivering quality services drop us a line or get your application form filled in.
What are you waiting for?
If you'd like to know more, please contact us on 0191 4977710
Date posted
31 August 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£11.45 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
E0154-FW-FH2
Job locations
Building 7 Queens Park
Queensway, Team Valley
Gateshead
NE11 0QD
Employer details
Employer name
CBC Health
Address
Building 7 Queens Park
Queensway, Team Valley
Gateshead
NE11 0QD
Employer's website
http://www.cbchealth.co.uk/ (Opens in a new tab)
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