Image Transfer Analyst

Job description

Job responsibilities

About The Role

We have an exciting opportunity for a Clinical Image Transfer Administrator to join us at Alliance Medical.

Based out of the Alliance Medical Hub, our head office in Warwick, where we have  teams of dedicated support services who are instrumental in helping our local teams deliver a quality service for our patients and customers as well as housing support services for our employees.

You will be working as part of the Image Transfer team, you will be responsible for the support and operational management of Alliance Medical's internal and external image transfer.

The image transfer role is a key function that uses internal and externally hosted systems to manage the image flow of diagnostic images to reporting clinicians and referring entities.

This is a permanent, full time position working Mon-Sat, 40 hours per week spread across shifts. 8-8.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

 As a successful applicant you should have:

Demonstrable customer service experience in a busy customer/patient orientated service environment or equivalent

Excellent communication skills and a proven ability to build successful working relationships

Ability to communicate image transfer issues and relate the implications of any such issues back to the business.

An understanding of clinical imaging processes

An understanding of RIS and PACS systems

Experience using Microsoft office tools such as excel and word.

Good time management skills and ability to plan and prioritise workload

Awareness and/or experience of working to KPI's/SLA's

Good administration and organisational skills

Alliance Medical are Europe's leading independent provider of imaging services. 

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. 

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:  

Our Values 

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way. 

Collaboration: 

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more. 

Excellence: 

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect. 

Learning: 

Knowledge and understanding comes from learning.  At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working. 

Efficiency: 

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives. 

Openness: 

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.

Person Specification

Sponsorship

Essential

• Must be able to work in the UK without the need for sponsorship.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance Medical Ltd

Address

The Woods Opus Business Park Haywood Road

Warwick

CV34 5AH

Employer's website

https://www.alliancemedical.co.uk/ (Opens in a new tab)