Primary Care Physio

HR Advisor

The closing date is 30 June 2025

Job summary

Are you an experienced and motivated HR professional looking for a flexible, remote part-time role with a company that truly values its people?

Would you thrive in a fast-paced, purpose-driven environment where no two days are the same?

Do you want to play a key role in one of the UKs fastest-growing healthcare service providers recently recognised as a Great Place to Work and winner of the LaingBuisson 2023 Best in Primary Care & Diagnostics award?

If so, we would love to hear from you.

About the Role

We are looking for a proactive HR Advisor to join our friendly, high-performing team on a remote, part-time basis (3 days per week).

Reporting to the Head of People, you'll play a vital role in delivering high-quality HR support to our diverse and growing workforce of nearly 400 clinical professionals across England. This is a wide-ranging generalist role supporting managers and employees with all HR matters - from employee relations and performance management to recruitment, policy development, and more.

You will be a trusted advisor to line managers and a key contributor to our workforce strategy, helping shape a thriving, inclusive, and engaged workplace.

Main duties of the job

Reporting directly to the Head of People, the HR Advisor role is critical to support our teams with all employee related matters working within our primary care and community care NHS musculoskeletal markets.

You will be responsible for providing professional HR advice and support to managers and employees across the organisation in line with HR policies, procedures, and best practices.

You will play a key role in ensuring employee engagement, policy compliance, and effective people management as well as supporting our workforce strategy, diversity, and people agendas. You will assist with the reporting accurate data and metrics are available for senior management

This is a role for someone who likes a wide and varied remit, constantly juggling priorities and working on the front line with the business every day to best serve our clients and our internal colleagues. You will be someone who enjoys working in a fast-paced environment with constant direct interactionwith the business. You will be able to operate with limited supervision and prioritise activity in line with the needs of the business, our customers, and our team members.

Based at home with occasional travel, youll spend your days largely on MS Teams and on the telephone, supporting in formal and informal meetings, supporting with training as required and all general HR administration.

About us

Founded only in August 2020, Primary Care Physio has scaled rapidly and is one of the fastest-growing clinical service providers in the UK. Underpinned by our reputation for quality and sustainable care, we have already been established as England's largest national specialist first contact physiotherapy and podiatry provider who is purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care FCP solutions.

Our services are recognised as best-in-class for our industry, recently winning the 'Best in Primary Care & Diagnostics' LaingBuisson 2023 award.

Through our talented employed team of over nearly 400 employed First Contact Practitioners & Advanced Practitioners, who are supported by experienced and Health Education England-trained FCP clinical supervisors, we have been commissioned by c 200 NHS Primary Care Networks (PCNs) to deliver an integrated and local FCP managed service. We now serve 1000+ GP practices and a patient population of over 9 million.

We conduct over 1 million patient consultation appointments per year.

You can find out more about our team here:https://primarycarephysio.co.uk/pages/management-team

You can read what our team have to say about us here:https://www.greatplacetowork.co.uk/certified-company/1574534

Details

Date posted

22 May 2025

Pay scheme

Other

Salary

£30,000 to £32,500 a year

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

E0149-25-0110

Job locations

Headingley Enterprise & Arts Centre

Bennett Road

Leeds

LS6 3HN


Job description

Job responsibilities

Key Responsibilities

Employee Relations

  • Provide advice and support on a range of employee relations matters, including disciplinary procedures, grievances, absence management, and performance issues.
  • Guide and support managers through formal HR processes and hearings.
  • Stay up-to-date with employment legislation and best practices to ensure legal compliance.
  • Draft letters, arrange and attend HR-related meetings, and assist in drafting outcome correspondence.

HR Policy & Compliance

  • Ensure HR policies and procedures are consistently applied and fairly implemented.
  • Contribute to the development and updating of HR policies in line with legal requirements and industry best practices.
  • Support audits and reporting as required.
  • Monitor HR metrics such as turnover, absence, and engagement, providing reports and recommendations.
  • Assist in HR projects, including policy updates, training programs, and organisational change initiatives.

HR Administration & Systems

  • Maintain and update employee records in line with company policies and legal requirements.
  • Assist in the administration and preparation for monthly HR Committee meetings, ensuring responses are provided and recorded on TeamNet.
  • Support the management of the DBS renewal process.
  • Assist with onboarding and offboarding processes.
  • Coordinate HR communications, including policy updates and company-wide announcements.
  • Handle employee benefits administration inquiries.
  • Monitor compliance with internal policies.
  • Administer and maintain data within TeamNet, ensuring accuracy through regular audits and generating HR reports and dashboards.
  • Train HR team members and employees in the use of HR systems.
  • Manage the HR mailbox and ensure timely responses to all inquiries.

Recruitment & Onboarding

  • Support the recruitment and onboarding function by issuing employment contracts and offer letters while ensuring compliance with HR documentation.
  • Assist in processing certificates of sponsorship applications when necessary, using the UK Visas and Immigration Sponsorship Management System (SMS).
  • Maintain knowledge of UK Visa & Immigration processes and regulations.

Job description

Job responsibilities

Key Responsibilities

Employee Relations

  • Provide advice and support on a range of employee relations matters, including disciplinary procedures, grievances, absence management, and performance issues.
  • Guide and support managers through formal HR processes and hearings.
  • Stay up-to-date with employment legislation and best practices to ensure legal compliance.
  • Draft letters, arrange and attend HR-related meetings, and assist in drafting outcome correspondence.

HR Policy & Compliance

  • Ensure HR policies and procedures are consistently applied and fairly implemented.
  • Contribute to the development and updating of HR policies in line with legal requirements and industry best practices.
  • Support audits and reporting as required.
  • Monitor HR metrics such as turnover, absence, and engagement, providing reports and recommendations.
  • Assist in HR projects, including policy updates, training programs, and organisational change initiatives.

HR Administration & Systems

  • Maintain and update employee records in line with company policies and legal requirements.
  • Assist in the administration and preparation for monthly HR Committee meetings, ensuring responses are provided and recorded on TeamNet.
  • Support the management of the DBS renewal process.
  • Assist with onboarding and offboarding processes.
  • Coordinate HR communications, including policy updates and company-wide announcements.
  • Handle employee benefits administration inquiries.
  • Monitor compliance with internal policies.
  • Administer and maintain data within TeamNet, ensuring accuracy through regular audits and generating HR reports and dashboards.
  • Train HR team members and employees in the use of HR systems.
  • Manage the HR mailbox and ensure timely responses to all inquiries.

Recruitment & Onboarding

  • Support the recruitment and onboarding function by issuing employment contracts and offer letters while ensuring compliance with HR documentation.
  • Assist in processing certificates of sponsorship applications when necessary, using the UK Visas and Immigration Sponsorship Management System (SMS).
  • Maintain knowledge of UK Visa & Immigration processes and regulations.

Person Specification

Qualifications

Desirable

  • - CIPD Level 5 (or working towards) or equivalent qualification/experience
  • - Degree in HR, Business Administration, or a related field

Experience

Essential

  • - Ability to work under pressure in a fast-paced and evolving environment.
  • - Strong understanding of employment law legislation and HR best practices.
  • - Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organisation.
  • - Proven ability to build trust and foster effective working relationships.
  • - Strong organisational and time management skills.
  • - Demonstrated ability to maintain confidentiality and discretion in sensitive matters.
  • - Proactive approach to problem-solving and decision-making.
  • - Ability to meet tight deadlines and manage competing priorities under pressure.
  • - Experience in organising meetings and taking minutes/notes.
  • - Skilled in producing written reports suitable for various internal and external audiences.
  • - Proficient in IT systems, including Excel spreadsheets, databases, and information management tools.
  • - Detail-oriented with the ability to maintain accurate records and utilise data management systems for effective information tracking.

Desirable

  • - Previous experience working within a healthcare setting.
  • - Proven experience using the UK Visas and Immigration Sponsorship Management System (SMS).
  • - Proven experience in an HR Advisory or HR Generalist role (25 years).
  • - Strong knowledge of UK employment law and best practices.
Person Specification

Qualifications

Desirable

  • - CIPD Level 5 (or working towards) or equivalent qualification/experience
  • - Degree in HR, Business Administration, or a related field

Experience

Essential

  • - Ability to work under pressure in a fast-paced and evolving environment.
  • - Strong understanding of employment law legislation and HR best practices.
  • - Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organisation.
  • - Proven ability to build trust and foster effective working relationships.
  • - Strong organisational and time management skills.
  • - Demonstrated ability to maintain confidentiality and discretion in sensitive matters.
  • - Proactive approach to problem-solving and decision-making.
  • - Ability to meet tight deadlines and manage competing priorities under pressure.
  • - Experience in organising meetings and taking minutes/notes.
  • - Skilled in producing written reports suitable for various internal and external audiences.
  • - Proficient in IT systems, including Excel spreadsheets, databases, and information management tools.
  • - Detail-oriented with the ability to maintain accurate records and utilise data management systems for effective information tracking.

Desirable

  • - Previous experience working within a healthcare setting.
  • - Proven experience using the UK Visas and Immigration Sponsorship Management System (SMS).
  • - Proven experience in an HR Advisory or HR Generalist role (25 years).
  • - Strong knowledge of UK employment law and best practices.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Physio

Address

Headingley Enterprise & Arts Centre

Bennett Road

Leeds

LS6 3HN


Employer's website

https://www.primarycarephysio.co.uk (Opens in a new tab)

Employer details

Employer name

Primary Care Physio

Address

Headingley Enterprise & Arts Centre

Bennett Road

Leeds

LS6 3HN


Employer's website

https://www.primarycarephysio.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Specialist

James Bridgford

primarycarefcp.talent@nhs.net

Details

Date posted

22 May 2025

Pay scheme

Other

Salary

£30,000 to £32,500 a year

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

E0149-25-0110

Job locations

Headingley Enterprise & Arts Centre

Bennett Road

Leeds

LS6 3HN


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