Job summary
We have an exciting opportunity for a Support Worker to join one of our teams in Cardiff/Pontypridd
Are you looking for a rewarding career? At Iris Care Group, you'll go home knowing that you've made a difference in peoples lives. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.
With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled.
Role Requirements
- Excellent communication skills, as well as excellent listening skills, as you will be supporting people who use various methods of communication.
- Knowledge and experience in supporting individuals with Mental Health, Learning Disabilities or Challenging Behaviour is essential.
- Good comprehension of English language including literacy and numerical skills i.e., GCSE level or equivalent.
- Ongoing commitment to own personal development and training
Main duties of the job
About your role
Are you a caring, energetic, enthusiastic individual who enjoys working as part of a team? Are you looking for a job that makes a difference, a job you can feel proud of? Then a role as a Support Worker could be just right for you.
As a Support Worker, you will be supporting individuals with Autism, Learning Disabilities, Behaviours of concern, Physical Disabilities, Mental Health, Epilepsy and Complex Needs. The people we support within our services are more likely to display challenging behaviour towards you, so the ability to remain calm in all situations would be essential.
Role Responsibilities
- Provide support in a way that is respectful, promotes dignity and independence.
- Provide support in any location appropriate to meet the needs of the people we support.
- Communicating with the people you support using appropriate communication methods.
- Assisting with individuals care, including personal care.
- Participating in the development and implementation of support plans.
- Assisting the people we support with household activities.
- Recording and completing any appropriate documentation.
About us
What will you receive?
- Holiday allowance of 216 hours (28 days) per annum paid inclusive of bank holidays, with additional holidays for long service
- Industry-leading training
- Employee Assistance Program free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
- High street retail discount scheme
- Free on-site parking and uniform
- Friendly and supportive work environment
- No zero-hour contract
- Overtime opportunities
- Free enrolment on to accredited qualifications such as QCF
Iris Care Group also offers a refer a friend scheme: where you could earn as much as £1000* for everyone you successfully introduce.
Details
Date posted
14 October 2025
Pay scheme
Other
Salary
£25,729.74 to £26,909.18 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Compressed hours
Reference number
E0148-25-0032
Job locations
Heol Danyrodyn
Pentyrch
Cardiff
CF15 9QB
Windsor Road
Penarth
CF64 5JL
Heatherwood Court
Llantrisant Road
Pontypridd
Mid Glamorgan
CF37 1PL
Employer details
Employer name
Iris Care Group
Address
Heol Danyrodyn
Pentyrch
Cardiff
CF15 9QB