Tower Hamlets GP Care Group

Clinical & Digital Transformation Specialist 0-5 Service Tower Hamlets

The closing date is 12 September 2025

Job summary

THGPCG is looking for a Clinical practitioner across the 0-19 service who has experience of leadership in Childrens Services, who can inform digital transformation and application of their clinical expertise to enable systems to support clinical service delivery.

Main duties of the job

The main purpose of the role is to provide the 0-19 services with training on clinical systems to ensure that clinical competence is achieved for all staff alongside contributing to the development of Digital products and services to support the 0-19 Teams digital aspirations whilst being the clinical sign off lead for all digital initiatives.

Interviews will take place on W/C 22 September 2025

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/

The key priorities for the Care Group are:

Innovation and support for primary care

Being a great place to work

Integrating primary and community care

Providing of high-quality cost-effective care to local people

Influencing improvements in health outcomes

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year inclusive of HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

E0136-25-0078

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ


Job description

Job responsibilities

The main purpose of the role:

Provide Clinical Systems training for clinical staff across the 0-19 service

Lead and contribute to the training, monitoring, and auditing of clinical records, supporting compliance with Trust policies and national guidance

Be the main point of contact for clinical queries relating to systems, templates, and general practice

Provide onsite and virtual training sessions

Drive standardised methods and best clinical practice for systems use

Contribute to the development of digital initiatives and align to strategic innovation.

Lead on change Management to facilitate Performance Improvement and Service Delivery

Participate in audits, quality improvement projects, and evaluations related to Templates and Emis Diaries.

To spread and facilitate a culture of continuous improvement and professional excellence across the organisation.

Develop/ redesign pathways to deliver clinical and digital operational transformation that are fit for purpose, operationally sound and brought together through collaborative working.

To demonstrate a high standard of professionalism, efficiency, and effectiveness in the delivery of operational project support, ensuring that activity is fully aligned to the direction of the organisation.

Ensure key milestones are achieved, risks/ issues are flagged timely and that the required outcomes are met. Support implementation of proposed service changes specifically in relation to clinical digital pathways, operational, workforce, contractual aspects of proposed changes.

Analytical and judgemental skills

Analytical skills are required to interpret, analyse and present complex information.

Complex problem solving across multiple projects and services is necessary to ensure project timescales and/or customer expectations are maintained.

Using expertise, make judgements on complex clinical issues where there may be conflicting opinions.

Continual assessment, review, audit and testing of functionality of the Maternity IT System

Planning and organisational skills

To act as a specialist member in a large programme constituted of many projects, of high technical and business change complexity contributing to the delivery of the Organisations informatics strategy.

Advise the team in the delivery of project plans, allocation of tasks, and identification of risks, issues and dependencies, promoting best practice and robust analysis of current options, ultimately steering decisions in the best interest of the project.

Advise on strategies to develop comprehensive and cohesive plans for transition, which is consistent with the overall project timetable, meets the strategic direction, and minimises

Demonstrate effective stakeholder management across different departments, organisations and at all levels, internally and externally.

Policy and service development

Asist with the auditing of records ensuring standards is high and in line with the NMC standards and local guidelines

Responsible for proposing and drafting changes to policies, guidelines and training materials. Working with policy area owners to ensure the Trust has a competent policy environment.

Develop communication and training programmes to support the use and development of Digital clinical solutions working closely with project and support teams.

Proposes changes to services and service delivery across the 0-19 service and if required the organisation, making recommendations for improvement and compliance.

The post holder will need to maintain a good knowledge of emerging policies from government departments that could impact on the development or use of Clinical Informatics systems, including emerging confidentiality and privacy policy, clinical and informatics related policy decisions and maintain a good knowledge of the commissioning and contracting agenda including national data flows.

To collect and analyse data and produce statistics relating to Children Services, supporting clinical audit and service improvement.

Job description

Job responsibilities

The main purpose of the role:

Provide Clinical Systems training for clinical staff across the 0-19 service

Lead and contribute to the training, monitoring, and auditing of clinical records, supporting compliance with Trust policies and national guidance

Be the main point of contact for clinical queries relating to systems, templates, and general practice

Provide onsite and virtual training sessions

Drive standardised methods and best clinical practice for systems use

Contribute to the development of digital initiatives and align to strategic innovation.

Lead on change Management to facilitate Performance Improvement and Service Delivery

Participate in audits, quality improvement projects, and evaluations related to Templates and Emis Diaries.

To spread and facilitate a culture of continuous improvement and professional excellence across the organisation.

Develop/ redesign pathways to deliver clinical and digital operational transformation that are fit for purpose, operationally sound and brought together through collaborative working.

To demonstrate a high standard of professionalism, efficiency, and effectiveness in the delivery of operational project support, ensuring that activity is fully aligned to the direction of the organisation.

Ensure key milestones are achieved, risks/ issues are flagged timely and that the required outcomes are met. Support implementation of proposed service changes specifically in relation to clinical digital pathways, operational, workforce, contractual aspects of proposed changes.

Analytical and judgemental skills

Analytical skills are required to interpret, analyse and present complex information.

Complex problem solving across multiple projects and services is necessary to ensure project timescales and/or customer expectations are maintained.

Using expertise, make judgements on complex clinical issues where there may be conflicting opinions.

Continual assessment, review, audit and testing of functionality of the Maternity IT System

Planning and organisational skills

To act as a specialist member in a large programme constituted of many projects, of high technical and business change complexity contributing to the delivery of the Organisations informatics strategy.

Advise the team in the delivery of project plans, allocation of tasks, and identification of risks, issues and dependencies, promoting best practice and robust analysis of current options, ultimately steering decisions in the best interest of the project.

Advise on strategies to develop comprehensive and cohesive plans for transition, which is consistent with the overall project timetable, meets the strategic direction, and minimises

Demonstrate effective stakeholder management across different departments, organisations and at all levels, internally and externally.

Policy and service development

Asist with the auditing of records ensuring standards is high and in line with the NMC standards and local guidelines

Responsible for proposing and drafting changes to policies, guidelines and training materials. Working with policy area owners to ensure the Trust has a competent policy environment.

Develop communication and training programmes to support the use and development of Digital clinical solutions working closely with project and support teams.

Proposes changes to services and service delivery across the 0-19 service and if required the organisation, making recommendations for improvement and compliance.

The post holder will need to maintain a good knowledge of emerging policies from government departments that could impact on the development or use of Clinical Informatics systems, including emerging confidentiality and privacy policy, clinical and informatics related policy decisions and maintain a good knowledge of the commissioning and contracting agenda including national data flows.

To collect and analyse data and produce statistics relating to Children Services, supporting clinical audit and service improvement.

Person Specification

Skills and Abilities

Essential

  • IT awareness and IT Skills, including electronic Record management
  • Experience in analytical and judgemental skills
  • Good interpersonal and organisation skills Time management skills

Experience

Essential

  • Evidence of delivering high quality awareness/training to staff groups

Knowledge

Essential

  • Understanding of Clinical Governance and Quality improvement
Person Specification

Skills and Abilities

Essential

  • IT awareness and IT Skills, including electronic Record management
  • Experience in analytical and judgemental skills
  • Good interpersonal and organisation skills Time management skills

Experience

Essential

  • Evidence of delivering high quality awareness/training to staff groups

Knowledge

Essential

  • Understanding of Clinical Governance and Quality improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ


Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)


Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ


Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lola Okolo

lolaoloko@nhs.net

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year inclusive of HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

E0136-25-0078

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ


Supporting documents

Privacy notice

Tower Hamlets GP Care Group's privacy notice (opens in a new tab)