Job summary
***INTERNAL ONLY***
This
is an exciting opportunity to shape how we grow, support, and inspire our
workforce. As the People Development Programme Coordinator, youll work closely
with the Head of People Development to coordinate high-quality,
multi-disciplinary training programmes, manage our new Learning Management
System (LMS), and support the delivery of strategic workforce initiatives
including apprenticeships. From working with internal leaders to external
providers, youll bring people together to build a culture of continuous
development.
This
role combines creativity, organisation, and strategic thinking, perfect for
someone passionate about workforce development, digital learning, and making a
difference through education.
If
you're ready to take the next step in your learning and development career and
be part of a dynamic, forward-thinking team, apply today!
To be considered for this role, please send your CV along with a cover letter outlining your interest in the role and how you meet the key requirements directly to sarah.hun@nhs.net by Friday 27 June 2025
Main duties of the job
This role is responsible for the
end-to-end management of learning programmes, including the Apprenticeship
Programme, and will ensure all training initiatives are effectively planned,
promoted, delivered, and evaluated.
The postholder will oversee the
Learning Management System to ensure accessible, engaging, and up-to-date
content, while exploring and embedding innovative approaches to education and
professional development.
Working collaboratively with
internal and external stakeholders, the role will play a vital part in
fostering a positive learning culture, supporting staff development, and
driving forward our strategic education offer.
About us
Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/
The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/
The key priorities for the Care Group are:
Innovation and support for primary care
Being a great place to work
Integrating primary and community care
Providing of high-quality cost-effective care to local people
Influencing improvements in health outcomes
Job description
Job responsibilities
1. Programme
Coordination and Support:
-
Plan, coordinate, and deliver a range of
internal development programmes including training sessions, workshops, and
professional development events, as directed and guided by the Head of Service.
This includes responsibilities such as selecting venues, setting dates, and
managing all associated logistics.
-
Support the implementation of the organisations
Learning & Development strategy through timely and responsive programme
planning.
-
Collaborate with internal departments to align
programme dates with workforce needs and team availability.
-
Minute taking in multiple stakeholder meetings
2. Learning
Management System (LMS):
-
Work in collaboration with the Workforce Systems
Officer to manage and maintain the Learning Management System, ensuring that
all content is accurate, accessible, and regularly updated.
-
Upload learning resources, manage user access,
and track engagement with learning modules.
3. Budget
Management:
-
Support budget planning for learning initiatives
and ensure efficient use of development funds.
-
Collect, analyse, and report on training and
development data to inform budget decisions, track spending, and evaluate
return on investment.
4. Communication
and Promotion:
-
Work closely with the Communications Team to
promote learning programmes through internal platforms, digital newsletters,
and events calendars.
-
Liaise with participants, instructors, and
vendors to communicate event details and respond to inquiries.
5. Evaluation
and Impact Measurement:
-
Gather and analyse feedback to assess the impact
of training and development programmes.
-
Identify opportunities for improvement and
support continuous enhancement of the learning offer.
6. Stakeholder
Engagement:
-
Develop effective working relationships with
internal and external trainers, service leads, and partner organisations to
co-design and deliver impactful learning opportunities, as directed by and in
support of the Head of Service.
7. Quality
Assurance and Compliance:
-
Ensure all learning activities comply with
organisational and regulatory standards.
-
Maintain accurate records of training
attendance, feedback, and impact for auditing and reporting purposes.
Job description
Job responsibilities
1. Programme
Coordination and Support:
-
Plan, coordinate, and deliver a range of
internal development programmes including training sessions, workshops, and
professional development events, as directed and guided by the Head of Service.
This includes responsibilities such as selecting venues, setting dates, and
managing all associated logistics.
-
Support the implementation of the organisations
Learning & Development strategy through timely and responsive programme
planning.
-
Collaborate with internal departments to align
programme dates with workforce needs and team availability.
-
Minute taking in multiple stakeholder meetings
2. Learning
Management System (LMS):
-
Work in collaboration with the Workforce Systems
Officer to manage and maintain the Learning Management System, ensuring that
all content is accurate, accessible, and regularly updated.
-
Upload learning resources, manage user access,
and track engagement with learning modules.
3. Budget
Management:
-
Support budget planning for learning initiatives
and ensure efficient use of development funds.
-
Collect, analyse, and report on training and
development data to inform budget decisions, track spending, and evaluate
return on investment.
4. Communication
and Promotion:
-
Work closely with the Communications Team to
promote learning programmes through internal platforms, digital newsletters,
and events calendars.
-
Liaise with participants, instructors, and
vendors to communicate event details and respond to inquiries.
5. Evaluation
and Impact Measurement:
-
Gather and analyse feedback to assess the impact
of training and development programmes.
-
Identify opportunities for improvement and
support continuous enhancement of the learning offer.
6. Stakeholder
Engagement:
-
Develop effective working relationships with
internal and external trainers, service leads, and partner organisations to
co-design and deliver impactful learning opportunities, as directed by and in
support of the Head of Service.
7. Quality
Assurance and Compliance:
-
Ensure all learning activities comply with
organisational and regulatory standards.
-
Maintain accurate records of training
attendance, feedback, and impact for auditing and reporting purposes.
Person Specification
Experience
Essential
- Strong data analysis and reporting skills, with the ability to extract, interpret, and present data from systems to produce clear, actionable insights
- Proven ability to plan, monitor, and deliver projects, taking into account time, cost, and resource constraints to meet key milestones.
Knowledge
Essential
- Practical understanding of Continuous Professional Development (CPD) in the workplace and how Learning Management Systems (LMS) are used to support and track learning.
Skills and Abilities
Essential
- Confident communicator with excellent interpersonal skills, capable of representing the People Development Team in meetings, presenting information clearly, and engaging staff groups and stakeholders.
- Well-organised and detail-oriented, with the ability to manage training records, coordinate multiple programmes simultaneously, and contribute to strategic development initiatives
Person Specification
Experience
Essential
- Strong data analysis and reporting skills, with the ability to extract, interpret, and present data from systems to produce clear, actionable insights
- Proven ability to plan, monitor, and deliver projects, taking into account time, cost, and resource constraints to meet key milestones.
Knowledge
Essential
- Practical understanding of Continuous Professional Development (CPD) in the workplace and how Learning Management Systems (LMS) are used to support and track learning.
Skills and Abilities
Essential
- Confident communicator with excellent interpersonal skills, capable of representing the People Development Team in meetings, presenting information clearly, and engaging staff groups and stakeholders.
- Well-organised and detail-oriented, with the ability to manage training records, coordinate multiple programmes simultaneously, and contribute to strategic development initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
