Job summary
We are seeking a digitally minded multi-tasker to support both internal and external communications and engagement activities. Support will focus on social media delivery, design and communications administration support, as well as other opportunities to learn and develop in all aspects of communications.
The post holder will need excellent written and verbal skills, with the ability to work in a pressurised environment and will be used to working to tight deadlines. The postholder will be highly organised with the ability to manage multiple tasks.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
Some of the main duties include:
- Social media developing, creating and delivering content across all of our channels often using Buffer CMS
- Collating Job vacancies and paid promotion
- Designing materials Using CANVA
- Care Group webpage updates and content creation
- Intranet content creation and updates
- Writing simple articles
- Designing bulletins, newsletters etc using Govdelivery
- All Staff Emails
- Purchase Orders and Invoicing - using Zahara
- Social media analytics
- Mailing lists updates
- Comms Inbox maintenance and management
About us
Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/
The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/
The key priorities for the Care Group are:
Innovation and support for primary care
Being a great place to work
Integrating primary and community care
Providing of high-quality cost-effective care to local people
Influencing improvements in health outcomes
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide high quality administrative support, acting as a key point of contact for all communications enquiries, handling or directing them appropriately.
- To support the whole team in generating engaging content and news items for our various communications channels, including our bulletins, newsletters, social media pages, intranet and public website. This could involve drafting copy or attending events/meetings to take photos and videos.
- To support teams/services across the organisation to create digital and printed leaflets, posters and other staff/patient information materials, ensuring they comply with our Care Group brand and style guidelines.
- To update and amend information on the Care Group website and staff intranet.
- To keep the teams planning grid and social media content calendar up to date, ensuring key announcements, awareness days and events are included.
- To support the whole team to plan, organise and run internal and external events such as our internal celebratory events etc.
- To liaise with printers and other suppliers to distribute information materials, i.e., leaflets and posters as required by the team.
- To work on own initiative on a day-to-day basis, autonomously, escalating any issues that may arise to the most appropriate person in the team.
Other Duties
- Organise internal and external meetings for the communications team
- Request quotes from printing companies
- Create and raise purchase orders
- Record and upload Care Group Briefing videos to the SharePoint site
- Upload monthly UTC training videos to the Care Group YouTube channel, alongside any other videos that have been requested to be uploaded
- Update mailing list monthly; removing leavers and adding new colleagues, allowing them to have access to any all-staff emails and to the bulletins
- Any other activities as requested by your line manager.
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide high quality administrative support, acting as a key point of contact for all communications enquiries, handling or directing them appropriately.
- To support the whole team in generating engaging content and news items for our various communications channels, including our bulletins, newsletters, social media pages, intranet and public website. This could involve drafting copy or attending events/meetings to take photos and videos.
- To support teams/services across the organisation to create digital and printed leaflets, posters and other staff/patient information materials, ensuring they comply with our Care Group brand and style guidelines.
- To update and amend information on the Care Group website and staff intranet.
- To keep the teams planning grid and social media content calendar up to date, ensuring key announcements, awareness days and events are included.
- To support the whole team to plan, organise and run internal and external events such as our internal celebratory events etc.
- To liaise with printers and other suppliers to distribute information materials, i.e., leaflets and posters as required by the team.
- To work on own initiative on a day-to-day basis, autonomously, escalating any issues that may arise to the most appropriate person in the team.
Other Duties
- Organise internal and external meetings for the communications team
- Request quotes from printing companies
- Create and raise purchase orders
- Record and upload Care Group Briefing videos to the SharePoint site
- Upload monthly UTC training videos to the Care Group YouTube channel, alongside any other videos that have been requested to be uploaded
- Update mailing list monthly; removing leavers and adding new colleagues, allowing them to have access to any all-staff emails and to the bulletins
- Any other activities as requested by your line manager.
Person Specification
Skills and Abilities
Essential
- Familiarity with Microsoft Office packages,
- Demonstrable ability to multi-task and prioritise effectively,
- Evidence of good communication skills, both verbal and written,
- Ability to interpret and create concepts from briefs,
- Sound knowledge and interest in communications/marketing,
- Attention to detail,
- Basic copywriting/ proofreading skills,
- Knowledge of print and digital formats and deliveries,
- Ability to work independently with minimal supervision
Desirable
- Understanding of the NHS,
- Knowledge of how to write for individual target audiences,
Other requirements
Essential
- Empathy for individuals who have experienced mental health problems,
- Ability to use own initiative Team working skills Ability to work the hours required of the post,
- Ability to be flexible,Photography and design experience.
Desirable
- Photography and design experience,
Qualifications
Essential
- A Levels or equivalent in a relevant subject (journalism, communications, English, media, PR) or equivalent experience of working in a communications or engagement specialist area.
Experience
Essential
- Experience of working to deadlines,
- Previous communications experience,
- Experience of using a range of social media platforms,
- Experience of taking projects from an initial brief through to implementation Experience of team working,
- Experience in writing for appropriate mediums,
Desirable
- Experience of supporting events,
Person Specification
Skills and Abilities
Essential
- Familiarity with Microsoft Office packages,
- Demonstrable ability to multi-task and prioritise effectively,
- Evidence of good communication skills, both verbal and written,
- Ability to interpret and create concepts from briefs,
- Sound knowledge and interest in communications/marketing,
- Attention to detail,
- Basic copywriting/ proofreading skills,
- Knowledge of print and digital formats and deliveries,
- Ability to work independently with minimal supervision
Desirable
- Understanding of the NHS,
- Knowledge of how to write for individual target audiences,
Other requirements
Essential
- Empathy for individuals who have experienced mental health problems,
- Ability to use own initiative Team working skills Ability to work the hours required of the post,
- Ability to be flexible,Photography and design experience.
Desirable
- Photography and design experience,
Qualifications
Essential
- A Levels or equivalent in a relevant subject (journalism, communications, English, media, PR) or equivalent experience of working in a communications or engagement specialist area.
Experience
Essential
- Experience of working to deadlines,
- Previous communications experience,
- Experience of using a range of social media platforms,
- Experience of taking projects from an initial brief through to implementation Experience of team working,
- Experience in writing for appropriate mediums,
Desirable
- Experience of supporting events,
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
