Tower Hamlets GP Care Group

People Development Administrator

Information:

This job is now closed

Job summary

Are you passionate about supporting employee growth and development? At the GP Care Group, we're seeking a dedicated and organised People Development Administrator to work directly with our Head of People Development. You'll play a crucial role in supporting our People Development strategy, coordinating training programs, and ensuring a seamless, modern employee experience.

If you're ready to make a difference and help drive our development initiatives forward, apply today and become an integral part of our dynamic team organisation!

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

  • You will be the first point of contact for the service and the person that schedules our training programmes, arranging publicity and ensuring that places are filled.
  • A strong focus will be on managing IT systems and processes to ensure efficient running of the service and a seamless modern employee experience.

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/

The key priorities for the Care Group are:

Innovation and support for primary care

Being a great place to work

Integrating primary and community care

Providing of high-quality cost-effective care to local people

Influencing improvements in health outcomes

Details

Date posted

12 August 2024

Pay scheme

Other

Salary

£28,000 a year Inclusive

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

E0136-24-0079

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ


Job description

Job responsibilities

Main duties and responsibilities

Administrative support for Learning & Development Programmes:

  • Assist in the planning, coordination, and delivery of learning programmes, meeting timelines, and ensuring that capacity is utilised efficiently.
  • Provide administrative assistance in organising training sessions, workshops, and seminars, including scheduling, logistics, participant registration, and materials preparation.

  • Provide support in arranging meetings and appointments via the calendar system with both external and internal colleagues.
  • Support with booking venues, catering and equipment for events, setting up rooms as necessary.
  • Use IT systems and tools to manage and evaluate training programmes effectively.
  • Support the effective running of the People Development function, maintaining appropriate systems and processes to enable effective planning, scheduling and delivery.

Documentation Record Management

  • Maintain accurate and up-to-date training records, databases, and documentation, including participant details, attendance records, evaluations, and feedback.
Analytical skills

  • Analyse information and feedback from training and other events and collate reports as required.
  • Support in collating learning needs surveys and lead on producing reports from outcomes.

Communication

  • Facilitate effective communication between organisation teams/services, trainers, trainees, and relevant stakeholders as required, disseminating training-related information, scheduling meetings, and responding to inquiries promptly.
  • Provide the first point of contact for the People Development function.
  • Drafting communication and publicity content as required.
  • Ensure the People Development Intranet pages are accurate, and regularly updated.

Finance

  • Process incoming invoices and follow up on payments as required.
  • Deal with all queries relating to finance and invoice payments.
  • Raise invoices as required.

Job description

Job responsibilities

Main duties and responsibilities

Administrative support for Learning & Development Programmes:

  • Assist in the planning, coordination, and delivery of learning programmes, meeting timelines, and ensuring that capacity is utilised efficiently.
  • Provide administrative assistance in organising training sessions, workshops, and seminars, including scheduling, logistics, participant registration, and materials preparation.

  • Provide support in arranging meetings and appointments via the calendar system with both external and internal colleagues.
  • Support with booking venues, catering and equipment for events, setting up rooms as necessary.
  • Use IT systems and tools to manage and evaluate training programmes effectively.
  • Support the effective running of the People Development function, maintaining appropriate systems and processes to enable effective planning, scheduling and delivery.

Documentation Record Management

  • Maintain accurate and up-to-date training records, databases, and documentation, including participant details, attendance records, evaluations, and feedback.
Analytical skills

  • Analyse information and feedback from training and other events and collate reports as required.
  • Support in collating learning needs surveys and lead on producing reports from outcomes.

Communication

  • Facilitate effective communication between organisation teams/services, trainers, trainees, and relevant stakeholders as required, disseminating training-related information, scheduling meetings, and responding to inquiries promptly.
  • Provide the first point of contact for the People Development function.
  • Drafting communication and publicity content as required.
  • Ensure the People Development Intranet pages are accurate, and regularly updated.

Finance

  • Process incoming invoices and follow up on payments as required.
  • Deal with all queries relating to finance and invoice payments.
  • Raise invoices as required.

Person Specification

Qualifications

Essential

  • Good basic general education (GCSE Maths and English at Grade C or above or equivalent).

Experience

Essential

  • Experience of utilising Learning Management Systems, evaluation and feedback tools and data analysis and content creation tools.

Skills and Abilities

Essential

  • Able to communicate in a manner that is clear, fluent, concise and appropriate with staff at all levels, giving due regard to confidentiality.

Skills and Abilities

Essential

  • Good working knowledge of Microsoft Office suite of software.

Skills and Abilities

Essential

  • Good analytical skills with the ability to summarise and analyse data concisely and clearly in report format.
Person Specification

Qualifications

Essential

  • Good basic general education (GCSE Maths and English at Grade C or above or equivalent).

Experience

Essential

  • Experience of utilising Learning Management Systems, evaluation and feedback tools and data analysis and content creation tools.

Skills and Abilities

Essential

  • Able to communicate in a manner that is clear, fluent, concise and appropriate with staff at all levels, giving due regard to confidentiality.

Skills and Abilities

Essential

  • Good working knowledge of Microsoft Office suite of software.

Skills and Abilities

Essential

  • Good analytical skills with the ability to summarise and analyse data concisely and clearly in report format.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ


Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)


Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ


Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of People Development

Sarah Tahsildar

sarah.tahsildar@nhs.net

07534385925

Details

Date posted

12 August 2024

Pay scheme

Other

Salary

£28,000 a year Inclusive

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

E0136-24-0079

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ


Supporting documents

Privacy notice

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