General Practice Assistant (GPA)

Job description

Job responsibilities

As a General Practice Assistant, youll play a vital role in supporting GPs, nurses, and the wider practice team. Youll help prepare patients for consultations, carry out basic clinical tasks, manage clinical correspondence, and ensure patients receive a smooth, efficient, and compassionate service. Youll be patient-facing, organised, and confident using IT systems, with training and support provided where required.

Key Responsibilities Clinical Duties

• Preparing patients by taking basic observations (blood pressure, pulse, weight)
• Performing ECGs and urine dip tests
• Supporting with wound care, dressings, and immunisations
• Explaining procedures and treatment plans to patients
• Arranging follow-up appointments and managing test results
• Liaising with hospitals and external services on behalf of clinicians
• Potential involvement in phlebotomy (subject to training and competence)

Administrative Duties

• Processing and coding clinical correspondence accurately
• Maintaining patient records using EMIS / SystmOne
• Managing patient queries via phone, email, and in person
• Booking appointments, referrals, and follow-ups
• Sorting clinical post and preparing documentation for GP sign-off
• Ensuring consulting rooms are stocked, clean, and equipment sterilised

Why join us?

Our Benefits;

• Hours: 30 hours per week (0.75 FTE)
• Salary: £27,000 - £29,000 per annum FTE (pro-rata for less than 40 hours)
• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank Holidays (pro-rata, if part-time)
• Extra days of leave for work anniversary each year
• Enhanced Maternity; Paternity / Adoption pay
• Participation in OMGs refer a friend scheme
• Continued personal and professional development
• 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured
• Eye care scheme free eye test plus a contribution towards glasses
• Cycle to work scheme

Equality, Diversity and Inclusion

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk

Person Specification

Qualifications

Essential

• GCSEs (or equivalent)

Experience

Essential

• Experience performing basic clinical procedures (ECGs, urine dips), or willingness to training
• Experience supporting clinicians with wound care, dressings, and immunisations, or willingness to training

Desirable

• Previous experience working in a busy GP practice

Knowledge, Skills and Abilities

Essential

• Understanding of infection control and safe clinical practice
• Excellent verbal and written communication skills
• Ability to take and record basic observations (blood pressure, pulse, weight) accurately
• Strong IT skills and confidence using clinical systems
• Highly organised with excellent time management
• Strong attention to detail and confidentiality
• A patient-centred, professional, and non-judgemental approach
• Ability to work independently and as part of a team
• Adaptable, reliable, and eager to learn

Desirable

• Familiarity with EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Rosedean Surgery

Cornwall

Cornwall

PL14 4AQ

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)