Job summary
Medical Secretary | Minehead Medical Centre | Full-time (40 hours) or Part-time
We have an exciting opportunity for an experienced and motivated Medical Secretary to join our friendly and dedicated team at Minehead Medical Centre.
Main duties of the job
This is a key role within the Practice, supporting clinicians and helping to ensure the smooth and efficient delivery of patient care. You will work as part of a close-knit administrative team in a welcoming, community-focused environment. As Medical Secretary, you will provide comprehensive secretarial and administrative support to the service.
About us
Minehead Medical Centre is part of OneMedical Group, a leading independent healthcare organisation delivering NHS services across the UK for over 20 years.
Family-run and values-led, we are guided by: Putting People First; Working Together; A Healthier Future
At OneMedical, every role matters. We value collaboration, support personal development, and believe in delivering healthcare that is personal, trusted and rooted in the community.
Equality, Diversity and InclusionOneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Job description
Job responsibilities
Your responsibilities will include:
- Accurate and timely typing of referral letters, including urgent referrals and GP dictations
- Managing patient and service-related enquiries and liaising with internal and external providers
- Using digital dictation software and the NHS eReferral (Choose & Book) system
- Summarising and coding relevant information from patients clinical records in line with Practice protocols
- Maintaining patient records and files, managing telephone calls and supporting general office procedures
- You may also be required to provide occasional reception cover during periods of leave, sickness or increased demand.
- You will project a professional, positive and friendly image to patients and visitors, whether in person or over the telephone.
What We Offer
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Paternity / Adoption pay
- Family friendly employment policies
- Participation in OMGs refer a friend scheme
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
About Minehead Medical Centre Minehead is a vibrant coastal town in Somerset, set against the stunning backdrop of Exmoor National Park. With beautiful countryside, coastal walks and a strong sense of community, its a fantastic place to live and work. Minehead Medical Centre sits at the heart of the town and reflects the welcoming, collaborative spirit of the local community. We are proud to be a supportive, passionate team committed to delivering high-quality, compassionate care that truly meets the needs of our patients.
Job description
Job responsibilities
Your responsibilities will include:
- Accurate and timely typing of referral letters, including urgent referrals and GP dictations
- Managing patient and service-related enquiries and liaising with internal and external providers
- Using digital dictation software and the NHS eReferral (Choose & Book) system
- Summarising and coding relevant information from patients clinical records in line with Practice protocols
- Maintaining patient records and files, managing telephone calls and supporting general office procedures
- You may also be required to provide occasional reception cover during periods of leave, sickness or increased demand.
- You will project a professional, positive and friendly image to patients and visitors, whether in person or over the telephone.
What We Offer
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Paternity / Adoption pay
- Family friendly employment policies
- Participation in OMGs refer a friend scheme
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
About Minehead Medical Centre Minehead is a vibrant coastal town in Somerset, set against the stunning backdrop of Exmoor National Park. With beautiful countryside, coastal walks and a strong sense of community, its a fantastic place to live and work. Minehead Medical Centre sits at the heart of the town and reflects the welcoming, collaborative spirit of the local community. We are proud to be a supportive, passionate team committed to delivering high-quality, compassionate care that truly meets the needs of our patients.
Person Specification
Experience
Essential
- Previous experience as a Medical Secretary or within NHS / General Practice
- Experience using EMIS and the NHS eReferral system (Choose & Book)
- Experience with digital dictation systems (e.g. Lexacom)
Knowledge, Skills and Abilities
Essential
- Strong administrative skills and the ability to manage competing priorities
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication skills and a professional, patient-centred approach
Person Specification
Experience
Essential
- Previous experience as a Medical Secretary or within NHS / General Practice
- Experience using EMIS and the NHS eReferral system (Choose & Book)
- Experience with digital dictation systems (e.g. Lexacom)
Knowledge, Skills and Abilities
Essential
- Strong administrative skills and the ability to manage competing priorities
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication skills and a professional, patient-centred approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
