Care Co-ordinator

Job description

Job responsibilities

As a Care Coordinator, youll act as a central point of contact for patients and carers, helping them navigate health and care services, prepare for clinical conversations, and make informed choices about their care. Youll work with a defined caseload of patients, ensuring they receive timely, personalised, and coordinated support to improve their quality of life.

If youre passionate about helping people get the most from their care and want to make a real difference in patients lives, wed love to hear from you.

Key Responsibilities

• Work with patients, families and carers to improve understanding of conditions and support personalised care plans.
• Help patients manage their needs by arranging appointments, responding to queries, and providing clear information.
• Enable access to self-management education, health coaching, and social support through partnership with link workers and other services.
• Coordinate care across health and social care teams, ensuring communication and collaboration between professionals.
• Proactively manage a caseload of patients, including those with long-term conditions, referring back to clinicians as needed.
• Support multidisciplinary meetings and shared decision-making processes.
• Maintain accurate and up-to-date patient records in line with governance and data protection requirements.
• Identify unpaid carers and connect them with appropriate support.
• Contribute to continuous service improvement and initiatives to reduce health inequalities.

About You Were looking for someone who is patient-focused, proactive, and able to build strong relationships across teams and services.

Essential:

• Previous experience in a health, care, or community role
• Experience working as part of a multidisciplinary team
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• IT literacy and ability to maintain accurate records
• Understanding of personalised care, shared decision-making, and health inequalities

Desirable:

• Experience in primary care or similar healthcare setting

Note: Right to work in the UK: Please note that we are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to live and work in the UK at the time of application.

Location: 8 Dean St, Liskeard PL14 4AQ

System used: EMIS

Why join us?

At Rosedean House Surgery, youll be part of a supportive and forward-thinking team committed to delivering high-quality, patient-centred care. We value teamwork, professional growth, and innovation in the way we care for our community.

Our Benefits;

• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Maternity/Paternity Support, Adoption pay
• Family friendly employment policies
• Continued personal and professional development
• Participation in OMGs refer a friend scheme
• Internal wellbeing support through OMGs Wellbeing Advisors
• Employee Assistance Program run by awarding winning Health Assured
• Eye care scheme free eye test plus a contribution towards glasses
• Cycle to work scheme
• Access to NHS Discounts

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk

We reserve the right to close this advert early.

Person Specification

Experience

Essential

• Previous experience in a health, care, or community role
• Experience working as part of a multidisciplinary team

Desirable

• Experience in primary care or similar healthcare setting

Skills and Knowledge

Essential

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• IT literacy and ability to maintain accurate records
• Understanding of personalised care, shared decision-making, and health inequalities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Rosedean Surgery

Cornwall

Cornwall

PL14 4AQ

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)