Job summary
We are looking for a Clinical Patient Safety Officer to join our team and provide leadership and expert oversight of patient safety across our organisation. This is a fantastic opportunity to play a pivotal role in strengthening our safety culture, reducing risk, and driving quality improvement for the patients and communities we serve.
Location: Bank Top Farm, Leeds (occasional travel to other One Medicare sites and external meetings)Contract: Fixed term 6 months (with potential to extend to 12 months), full-time 40 hours per week over 5 daysReports to: Associate Director for Patient Safety and Experience
Main duties of the job
You will take the lead on managing and monitoring incidents, complaints, serious incidents, coroners inquests, and clinical negligence claims. In addition, you will oversee the implementation and continuous development of the Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incident Response Plan (PSIRP), ensuring compliance with national standards while embedding organisational learning at every level.
This is an exciting opportunity to make a tangible impact on patient safety and quality of care across our services. You'll be working in a supportive environment where learning, improvement, and innovation are valued, and your expertise will directly contribute to safer care for patients.
About us
At OneMedical Group, we believe there's a better way to care for communities.
Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities.
We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that its through learning from one another and working together that we can truly make a difference.
Our co-founders, Rachel and her father, Michael, started the organisation with a shared vision to support and strengthen community healthcare. Today, Rachel leads as CEO, with family values still central to how we work. We are inspired by the ethos of the traditional family doctor: someone personal, consistent and trusted within the community. We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes.
Job description
Job responsibilities
What Youll Be Doing
- Providing senior oversight of incident and complaint management, ensuring effective escalation, investigation, and resolution.
- Acting as the lead contact for coroners inquests and managing clinical negligence claims with legal teams, NHS Resolution, and other stakeholders.
- Leading the implementation, monitoring, and improvement of PSIRF and PSIRP.
- Conducting thematic analysis of patient safety intelligence to identify risks, trends, and improvement opportunities.
- Producing high-quality reports and presentations for senior leaders and regulators.
- Promoting a culture of openness and learning by leading investigations, reviews, and training.
- Supporting clinical teams in embedding safe practices and reducing patient harm.
What Were Looking For
Essential:
- Registered healthcare professional (e.g., NMC, HCPC).
- Evidence of continuous professional development.
- Full UK driving licence and access to own vehicle (role base not accessible by public transport and requires travel).
- Experience managing incidents, serious incidents, complaints, coroners inquests, and clinical claims.
- Proven ability to conduct thematic analysis and produce high-quality reports for senior stakeholders.
- Experience leading investigations and ensuring compliance with statutory/regulatory frameworks.
- Excellent analytical skills and the ability to interpret complex data.
- Strong written and verbal communication skills, with the ability to engage and influence senior audiences.
- Skilled in stakeholder management and able to work effectively with clinicians, managers, regulators, and external partners.
- Ability to work under pressure, manage sensitive information, and respond to urgent safety issues.
- Strong leadership and influencing skills to support culture change and embed learning.
Desirable:
- Postgraduate qualification in healthcare leadership, risk management, or patient safety.
- Significant senior-level experience in patient safety, clinical governance, or risk management.
- Knowledge of PSIRF and experience developing and implementing safety frameworks or plans.
Location: This role will require working from our base office at Bank Top Support Centre, Black Hill Rd, Leeds LS21 1PY. Please note that there is no public transport to our head office where this role would be based, so own transport would be required.
Why join us? What we offer
- 25 days annual leave (which rises with length of Service) plus Bank holidays
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity Support (Paternity), Adoption pay
- Continued personal and professional development
- Participation in OMGs refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
- Working in a vibrant, countryside location; a place not just to build your career, but make great friends and have a great experience along the way
- NHS pension
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Job description
Job responsibilities
What Youll Be Doing
- Providing senior oversight of incident and complaint management, ensuring effective escalation, investigation, and resolution.
- Acting as the lead contact for coroners inquests and managing clinical negligence claims with legal teams, NHS Resolution, and other stakeholders.
- Leading the implementation, monitoring, and improvement of PSIRF and PSIRP.
- Conducting thematic analysis of patient safety intelligence to identify risks, trends, and improvement opportunities.
- Producing high-quality reports and presentations for senior leaders and regulators.
- Promoting a culture of openness and learning by leading investigations, reviews, and training.
- Supporting clinical teams in embedding safe practices and reducing patient harm.
What Were Looking For
Essential:
- Registered healthcare professional (e.g., NMC, HCPC).
- Evidence of continuous professional development.
- Full UK driving licence and access to own vehicle (role base not accessible by public transport and requires travel).
- Experience managing incidents, serious incidents, complaints, coroners inquests, and clinical claims.
- Proven ability to conduct thematic analysis and produce high-quality reports for senior stakeholders.
- Experience leading investigations and ensuring compliance with statutory/regulatory frameworks.
- Excellent analytical skills and the ability to interpret complex data.
- Strong written and verbal communication skills, with the ability to engage and influence senior audiences.
- Skilled in stakeholder management and able to work effectively with clinicians, managers, regulators, and external partners.
- Ability to work under pressure, manage sensitive information, and respond to urgent safety issues.
- Strong leadership and influencing skills to support culture change and embed learning.
Desirable:
- Postgraduate qualification in healthcare leadership, risk management, or patient safety.
- Significant senior-level experience in patient safety, clinical governance, or risk management.
- Knowledge of PSIRF and experience developing and implementing safety frameworks or plans.
Location: This role will require working from our base office at Bank Top Support Centre, Black Hill Rd, Leeds LS21 1PY. Please note that there is no public transport to our head office where this role would be based, so own transport would be required.
Why join us? What we offer
- 25 days annual leave (which rises with length of Service) plus Bank holidays
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity Support (Paternity), Adoption pay
- Continued personal and professional development
- Participation in OMGs refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
- Working in a vibrant, countryside location; a place not just to build your career, but make great friends and have a great experience along the way
- NHS pension
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Person Specification
Experience
Essential
- Experience managing incidents, serious incidents, complaints, coroners inquests, and clinical claims.
- Experience leading investigations and ensuring compliance with statutory/regulatory frameworks.
Desirable
- Significant senior-level experience in patient safety, clinical governance, or risk management.
Qualifications
Essential
- Registered healthcare professional (e.g., NMC, HCPC).
- Evidence of continuous professional development.
Desirable
- Postgraduate qualification in healthcare leadership, risk management, or patient safety.
Knowledge and Skills
Essential
- Full UK driving licence and access to own vehicle (role base not accessible by public transport and requires travel).
- Proven ability to conduct thematic analysis and produce high-quality reports for senior stakeholders.
- Excellent analytical skills and the ability to interpret complex data.
- Strong written and verbal communication skills, with the ability to engage and influence senior audiences.
- Skilled in stakeholder management and able to work effectively with clinicians, managers, regulators, and external partners.
- Ability to work under pressure, manage sensitive information, and respond to urgent safety issues.
- Strong leadership and influencing skills to support culture change and embed learning.
Desirable
- Knowledge of PSIRF and experience developing and implementing safety frameworks or plans.
Person Specification
Experience
Essential
- Experience managing incidents, serious incidents, complaints, coroners inquests, and clinical claims.
- Experience leading investigations and ensuring compliance with statutory/regulatory frameworks.
Desirable
- Significant senior-level experience in patient safety, clinical governance, or risk management.
Qualifications
Essential
- Registered healthcare professional (e.g., NMC, HCPC).
- Evidence of continuous professional development.
Desirable
- Postgraduate qualification in healthcare leadership, risk management, or patient safety.
Knowledge and Skills
Essential
- Full UK driving licence and access to own vehicle (role base not accessible by public transport and requires travel).
- Proven ability to conduct thematic analysis and produce high-quality reports for senior stakeholders.
- Excellent analytical skills and the ability to interpret complex data.
- Strong written and verbal communication skills, with the ability to engage and influence senior audiences.
- Skilled in stakeholder management and able to work effectively with clinicians, managers, regulators, and external partners.
- Ability to work under pressure, manage sensitive information, and respond to urgent safety issues.
- Strong leadership and influencing skills to support culture change and embed learning.
Desirable
- Knowledge of PSIRF and experience developing and implementing safety frameworks or plans.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
