Job summary
At OneMedical Group we believe in great people being set up to succeed. We thrive when our people thrive. As such we are currently looking for a dynamic forward-thinking Business Manager to join our team at St Neots Health Centre, to ensure that the day-to-day operations of the practice run smoothly.
Working with and reporting to the Senior Operations Manager for Primary Care, the post holder will be an experienced leader, a strong people and operational manager, who is able to bring the local team together and lead the Service both strategically and day to day (business as usual - BAU).
They will be expected to grow the patient list size at pace, while managing and coordinating all aspects of practice functionality, motivating and directly managing staff, effectively communicating the vision and ethos to both staff, patients and external stakeholders.
Main duties of the job
Using excellent business skills, the post holder will optimise efficiency, engagement and financial performance through driving and delivering set objectives relating to revenue targets, KPIs and cost management.
The post holder will also be responsible for audit, data reporting and financial processes in accordance to the groups and CQCs processes and standards.
Working autonomously, the Business Manager will ensure that the service is delivering high-quality care, whilst the local team are supported, ensuring daily huddles and regular staff meetings take place. They will submit regular highlight reports to the Senior Operations Manager for Primary Care to share feedback and confirmation of how their service is performing.
Using a data driven approach the local leader will work with Business Intelligence to get the information that they require to show the services overall performance. They will also use this data to identify where there are potential gaps and what interventions need to be put in place to support service delivery.
About us
OneMedical Group is a family run organisation with our co-founders still involved in supporting our teams to be at their best. We have an ambitious strategy and mission, one that is shared and supported by our whole Group.
The Group was started with the vision of delivering healthcare differently, and to make a real difference to the communities that we work with.
Our teams at OneMedical Group, whether working for OneMedicare, OneMedical Property or within our Support Centre, all come together, collaborate, share ideas and have fun! The team is made up of forward thinking and people centred individuals with different skills and abilities, where you can learn from each other and make a positive and valuable impact.
Job description
Job responsibilities
With the support of the reception team, the Senior Operations Manager for Primary Care and the support functions within the group such as HR, Finance, Payroll and Business Intelligence, the post holder will harness a working environment which encourages team work, energy and creativity.
They will seek to make a positive difference at work every day and believe in the culture and vision of the company; to improve lives for patients, our colleagues and our communities by putting people first, working together towards a healthier future.
The job holderwill have to:
- Produce monthly performance reports both operational and financial, including a highlight report, identifying how the service is overall performing
- Deliver business growth, and drive financial improvement for the service
- Increase the patient list size in the practice by offering the best service to patients
- Fully engage with the budgetary setting process andbe responsible for the financial performance of the site, working alongside the Finance Controller/ Management Accountant to deliver viable and sustainable services
- Ensuring that all income and expenditure due to or made by the practice is received or recorded and submitted to the Support Centre to enable preparation of financial reports
- Understand what income streams are available for the practice to deliver upon and receive, including both regional and national streams such as LES, DES and QOF
- Manage appropriate systems for handling and recording of cash and cheques and petty cash
- Ensure SystemOne is being managed appropriately, appointments are being utilised by the right patients, in the right way and all other tasks such as repeat prescriptions are being recorded correctly
Therefore, the successful candidate must:
- Have substantial people management experience
- Posses extensive experience of managing a Primary Care Service
- Evidence a proven track record of success (i.e. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc).
- Evidence of good patient and community engagement
- Posses a dynamic and innovative approach
System used: SystemOne
Why join us?Our Benefits;
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity Support (Paternity), Adoption pay
- Special and Significant Event Leave
- Family friendly employment policies
- Continued personal and professional development
- Participation in OMGs refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Note: We reserve the right to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job description
Job responsibilities
With the support of the reception team, the Senior Operations Manager for Primary Care and the support functions within the group such as HR, Finance, Payroll and Business Intelligence, the post holder will harness a working environment which encourages team work, energy and creativity.
They will seek to make a positive difference at work every day and believe in the culture and vision of the company; to improve lives for patients, our colleagues and our communities by putting people first, working together towards a healthier future.
The job holderwill have to:
- Produce monthly performance reports both operational and financial, including a highlight report, identifying how the service is overall performing
- Deliver business growth, and drive financial improvement for the service
- Increase the patient list size in the practice by offering the best service to patients
- Fully engage with the budgetary setting process andbe responsible for the financial performance of the site, working alongside the Finance Controller/ Management Accountant to deliver viable and sustainable services
- Ensuring that all income and expenditure due to or made by the practice is received or recorded and submitted to the Support Centre to enable preparation of financial reports
- Understand what income streams are available for the practice to deliver upon and receive, including both regional and national streams such as LES, DES and QOF
- Manage appropriate systems for handling and recording of cash and cheques and petty cash
- Ensure SystemOne is being managed appropriately, appointments are being utilised by the right patients, in the right way and all other tasks such as repeat prescriptions are being recorded correctly
Therefore, the successful candidate must:
- Have substantial people management experience
- Posses extensive experience of managing a Primary Care Service
- Evidence a proven track record of success (i.e. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc).
- Evidence of good patient and community engagement
- Posses a dynamic and innovative approach
System used: SystemOne
Why join us?Our Benefits;
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity Support (Paternity), Adoption pay
- Special and Significant Event Leave
- Family friendly employment policies
- Continued personal and professional development
- Participation in OMGs refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Note: We reserve the right to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Qualifications
Essential
- Have substantial people management experience
- Posses extensive experience of managing a Primary Care Service
- Evidence a proven track record of success (i.e. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc).
Knowledge and Skills
Essential
- A dynamic and innovative approach
Person Specification
Qualifications
Essential
- Have substantial people management experience
- Posses extensive experience of managing a Primary Care Service
- Evidence a proven track record of success (i.e. CQC ratings, innovation, positive working relationships across PCN, strong leadership etc).
Knowledge and Skills
Essential
- A dynamic and innovative approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
