Elysium Healthcare

Bank Receptionist

The closing date is 10 April 2026

Job summary

As a Bank Receptionist at Wellesley Hospital in Wellington, you will play a pivotal role in setting the tone for every interaction. Your warm and friendly personality will shine through as you greet and assist staff, visitors, and service users. You will be part of a dedicated team responsible for maintaining the smooth running of the reception area and ensuring the safety and security of all on site.

Main duties of the job

In this role, you will be responsible for welcoming all visitors in a friendly manner, coordinating the office diary for meetings and events, and efficiently handling telephone calls, emails, and post. Ensuring the safety and security of service users, staff, and visitors is a top priority, and you will oversee visitor sign-ins, conduct security checks, and manage the distribution of keys and security badges. You will also assist with a range of administrative tasks to support the smooth operation of the hospital.

About us

Elysium Healthcare is an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move within the organization.

Details

Date posted

22 March 2026

Pay scheme

Other

Salary

£12.85 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1473477511

Job locations

Elysium Healthcare

Wellington

TA21 9FF


Job description

Job responsibilities

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

Become a valued member of our staff bank at Wellesley Hospital  in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

In this role at Wellesley Hospital a service for men and women with mental health problems, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Receptionist you will be:

  • Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
  • Maintaining the upkeep of the reception area & meeting rooms are presentable.
  • Managing the office diary for meetings, events, training days and therapy sessions.
  • Ensuring confidentially and security to the service.
  • Receiving and dealing with telephone calls, emails and post.
  • Ad hoc administration tasks.
  • Ensuring all appropriate leaflets and brochures are on display.
  • Manage deliveries.

 

To be successful in this role, you will have:

  • Previous experience
  • Computer skills
  • Communication and interpersonal skills
  • Must be professional, confident and diplomatic
  • GCSE English Language Grade C or above
  • Be efficient and enthusiastic
  • Awareness of understanding confidentiality and security
  • Ability work alongside a team and independently
  • Must be welcoming and self-motivated

Where you will be working:

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

You will be working at Wellesley Hospital, a purpose built 101 bed hospital in Wellington (Somerset) for men and women with Mental Health needs.

There are 6 wards for people with Mental Health needs and 1 ward for people with Learning Disabilities and Autism.

The Wellesley Hospital built in 2017 works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust,  and Livewell to deliver the best possible environment for patients with Mental Health issues.

What you will get:

  • Hourly rate of £12.85 (including 12.07% holiday allowance uplift)
  •  Two-week paid induction
  • Free meals and parking
  • Mandatory training to ensure you are fully able to do your job at the best of your ability.
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Pension contribution to secure your future (Optional)

There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Job description

Job responsibilities

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

Become a valued member of our staff bank at Wellesley Hospital  in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

In this role at Wellesley Hospital a service for men and women with mental health problems, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Receptionist you will be:

  • Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
  • Maintaining the upkeep of the reception area & meeting rooms are presentable.
  • Managing the office diary for meetings, events, training days and therapy sessions.
  • Ensuring confidentially and security to the service.
  • Receiving and dealing with telephone calls, emails and post.
  • Ad hoc administration tasks.
  • Ensuring all appropriate leaflets and brochures are on display.
  • Manage deliveries.

 

To be successful in this role, you will have:

  • Previous experience
  • Computer skills
  • Communication and interpersonal skills
  • Must be professional, confident and diplomatic
  • GCSE English Language Grade C or above
  • Be efficient and enthusiastic
  • Awareness of understanding confidentiality and security
  • Ability work alongside a team and independently
  • Must be welcoming and self-motivated

Where you will be working:

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

You will be working at Wellesley Hospital, a purpose built 101 bed hospital in Wellington (Somerset) for men and women with Mental Health needs.

There are 6 wards for people with Mental Health needs and 1 ward for people with Learning Disabilities and Autism.

The Wellesley Hospital built in 2017 works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust,  and Livewell to deliver the best possible environment for patients with Mental Health issues.

What you will get:

  • Hourly rate of £12.85 (including 12.07% holiday allowance uplift)
  •  Two-week paid induction
  • Free meals and parking
  • Mandatory training to ensure you are fully able to do your job at the best of your ability.
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Pension contribution to secure your future (Optional)

There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

  • To be successful in this role, you will have previous experience as a receptionist, excellent computer skills, strong communication and interpersonal skills, and a professional, confident, and diplomatic demeanor. You must also have a GCSE in English Language grade C or above, be efficient and enthusiastic, and have an understanding of confidentiality and security protocols.
Person Specification

Qualifications

Essential

  • To be successful in this role, you will have previous experience as a receptionist, excellent computer skills, strong communication and interpersonal skills, and a professional, confident, and diplomatic demeanor. You must also have a GCSE in English Language grade C or above, be efficient and enthusiastic, and have an understanding of confidentiality and security protocols.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Wellington

TA21 9FF


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Wellington

TA21 9FF


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Elysium Healthcare

recruitment@elysiumhealthcare.co.uk

Details

Date posted

22 March 2026

Pay scheme

Other

Salary

£12.85 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1473477511

Job locations

Elysium Healthcare

Wellington

TA21 9FF


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