Elysium Healthcare

Senior Support Worker (Female)

The closing date is 07 December 2025

Job summary

This is a rewarding opportunity to support service users with complex needs and mental health conditions, including those transitioning from CYP environments. The successful candidate will bring their NVQ Level 3 in Health and Social Care, resilience, and passion for person-centred care to a role where no two days are the same and every day makes a difference.

Main duties of the job

As a Senior Support Worker, you'll play a key role in organizing and overseeing the smooth running of shifts, supervising and supporting care staff, ensuring the physical and emotional well-being of service users, responding to challenges with professionalism and empathy, and engaging in community activities alongside service users. You'll be part of an inclusive, supportive team that works collaboratively to deliver high-quality care.

About us

Elysium Healthcare is a leading provider of mental health, neurological, learning disabilities, and autism services in the UK. With over 8,000 employees and a network of over 90 services across England and Wales, Elysium Healthcare is committed to delivering compassionate, person-centered care and supporting the growth and development of its staff.

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£26,130 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1400512539

Job locations

Elysium Healthcare

Dover

CT16 2PU


Job description

Job responsibilities

Are you ready to take the next step in your career and help shape brighter futures for people with learning disabilities and autism? At Elysium Healthcare, we’re looking for a dedicated and experienced Senior Support Worker to join our compassionate team at Felbrigg House in Dover.

This is a rewarding opportunity to support service users with complex needs and mental health conditions, including those transitioning from CYP environments. You’ll bring your NVQ Level 3 in Health and Social Care, your resilience, and your passion for person-centred care to a role where no two days are the same—and every day makes a difference.

We are actively encouraging female candidates to apply for this opportunity due to the need of service. This is to accommodate the needs of our residents in the most efficient manner.  

Where you will be working: Location: St Alphege Road, Dover, Kent CT16 2PU

As a Senior Support Worker, you’ll play a key role in:

  • Organising and overseeing the smooth running of shifts
  • Supervising and supporting care staff
  • Ensuring the physical and emotional well-being of service users
  • Responding to challenges with professionalism and empathy
  • Engaging in community activities alongside service users

You’ll be part of an inclusive, supportive team that works collaboratively to deliver high-quality care. The environment can be challenging, but it’s also deeply fulfilling—especially when you witness the progress and achievements of those you support.

As a Senior Support worker you will have:

  • Proven experience in mental health and complex needs care
  • NVQ Level 3 in Health and Social Care
  • Leadership skills and a proactive approach
  • A caring nature and willingness to support with personal hygiene
  • Strong communication skills and a good sense of humour
  • The ability to manage challenging behaviours with resilience and positivity
  •  Embody Elysium’s values of Kindness, Integrity, Teamwork and Excellence.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

  • Annual base salary of £26,130 (£13.40 hourly pay)
  • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off
  • Free meals during your shift and parking available in local streets
  • Wellbeing support and activities to help you maintain a healthy work-life balance
  • Career development and training to help you achieve your professional goals
  • Annual salary reviews to ensure your pay reflects your contribution
  • Pension contribution to help secure your future
  • Life Assurance for added peace of mind
  • Enhanced Maternity Package so you can truly enjoy this special time
  • Wagestream – instant access to earned wages when you need it
  • Retail discounts, Blue Light Card, and Ely-vate employee benefits scheme

About us:

Felbrigg House is a characterful, renovated rectory in Dover’s Conservation Area, offering specialist care in a supportive, inclusive setting. Rated “Good” by the CQC (March 2023), the service focuses on helping individuals lead full and valued lives through community engagement and personalised support.

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Job description

Job responsibilities

Are you ready to take the next step in your career and help shape brighter futures for people with learning disabilities and autism? At Elysium Healthcare, we’re looking for a dedicated and experienced Senior Support Worker to join our compassionate team at Felbrigg House in Dover.

This is a rewarding opportunity to support service users with complex needs and mental health conditions, including those transitioning from CYP environments. You’ll bring your NVQ Level 3 in Health and Social Care, your resilience, and your passion for person-centred care to a role where no two days are the same—and every day makes a difference.

We are actively encouraging female candidates to apply for this opportunity due to the need of service. This is to accommodate the needs of our residents in the most efficient manner.  

Where you will be working: Location: St Alphege Road, Dover, Kent CT16 2PU

As a Senior Support Worker, you’ll play a key role in:

  • Organising and overseeing the smooth running of shifts
  • Supervising and supporting care staff
  • Ensuring the physical and emotional well-being of service users
  • Responding to challenges with professionalism and empathy
  • Engaging in community activities alongside service users

You’ll be part of an inclusive, supportive team that works collaboratively to deliver high-quality care. The environment can be challenging, but it’s also deeply fulfilling—especially when you witness the progress and achievements of those you support.

As a Senior Support worker you will have:

  • Proven experience in mental health and complex needs care
  • NVQ Level 3 in Health and Social Care
  • Leadership skills and a proactive approach
  • A caring nature and willingness to support with personal hygiene
  • Strong communication skills and a good sense of humour
  • The ability to manage challenging behaviours with resilience and positivity
  •  Embody Elysium’s values of Kindness, Integrity, Teamwork and Excellence.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

  • Annual base salary of £26,130 (£13.40 hourly pay)
  • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off
  • Free meals during your shift and parking available in local streets
  • Wellbeing support and activities to help you maintain a healthy work-life balance
  • Career development and training to help you achieve your professional goals
  • Annual salary reviews to ensure your pay reflects your contribution
  • Pension contribution to help secure your future
  • Life Assurance for added peace of mind
  • Enhanced Maternity Package so you can truly enjoy this special time
  • Wagestream – instant access to earned wages when you need it
  • Retail discounts, Blue Light Card, and Ely-vate employee benefits scheme

About us:

Felbrigg House is a characterful, renovated rectory in Dover’s Conservation Area, offering specialist care in a supportive, inclusive setting. Rated “Good” by the CQC (March 2023), the service focuses on helping individuals lead full and valued lives through community engagement and personalised support.

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

  • NVQ Level 3 in Health and Social Care, proven experience in mental health and complex needs care, leadership skills, and a proactive approach.
Person Specification

Qualifications

Essential

  • NVQ Level 3 in Health and Social Care, proven experience in mental health and complex needs care, leadership skills, and a proactive approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Dover

CT16 2PU


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Dover

CT16 2PU


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Elysium Healthcare

recruitment@elysiumhealthcare.co.uk

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£26,130 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1400512539

Job locations

Elysium Healthcare

Dover

CT16 2PU


Privacy notice

Elysium Healthcare's privacy notice (opens in a new tab)