Elysium Healthcare

Mental Health Act Administrator

The closing date is 06 December 2025

Job summary

This is an opportunity to work as a Mental Health Act Administrator at Pinhoe View, a new purpose-built facility operated by Elysium Healthcare, where a range of mental health services are provided for adults with acute mental health conditions. The role involves managing and analyzing Mental Health Act correspondence and documentation, liaising with clinicians and other stakeholders, and ensuring the department upholds a confidential and efficient service.

Main duties of the job

As the Mental Health Act and Compliance Administrator, you will work as part of the administration team at Pinhoe View, which provides 36 acute beds across two wards for men and women. You will work 30 hours a week, ensuring the department upholds a confidential and efficient service in accordance with the Mental Health Act 1983 (amended November 2007). Your responsibilities will include managing and analyzing Mental Health Act correspondence and documentation, undertaking assessment requests, transfer of authority, consent to treatments, renewals of detention, consent to treatments, and arranging hearings, tribunals, and appeals. You will also liaise with clinicians, allied professionals, service users, their families, legal representatives, and official agencies, receiving and responding to enquiries and requests for information.

About us

Elysium Healthcare is an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care, a global network that extends across 10 countries and employs over 86,000 people globally.

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£25,448 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1399566602

Job locations

Elysium Healthcare

Exeter

EX1 3PZ


Job description

Job responsibilities

Are you an experienced administrator – ideally with knowledge of the Mental Health Act or a qualification in it - looking for a new challenge? If so, join Pinhoe View as a Mental Health Act Administrator.

As the Mental Health Act and Compliance Administrator you will work as part of the administration team at Pinhoe View provides 36 acute beds across two wards for men and women

You will work 30 hours a week ensuring the department upholds a confidential and efficient service in accordance with the Mental Health Act 1983 (amended November 2007).

You will be responsible for managing and analysing Mental Health Act correspondence and documentation, this includes undertaking assessment requests, transfer of authority, consent to treatments, renewals of detention, consent to treatments and arranging hearings, tribunals and appeals.

You will also liaise with clinicians, allied professionals, service users, their families, legal representatives and official agencies, receiving and responding to enquiries and requests for information in accordance with company policy, service level agreements and statutory regulations.

In this role, you will have the opportunity to improve processes and the general flow of information so that the service can operate efficiently.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As a Mental Health Act Administrator you will be:

  • Dealing with administrative tasks associated with Associate Managers appeal, renewal Hearings and Mental Health Tribunals including meeting with detained patients to explain their rights of appeal against detention under the MHA.
  • Attending Associate Hospital Managers Hearings and support Mental Health Tribunals.
  • Dealing with the administration of Consent to Treatment Regulations.
  • Assisting in the administrative tasks associated with Care Quality Commission visits and reports.
  • Responsible for staff induction and for professional development as identified in appraisals.
  • Co-ordinating the accurate and timely completion and processing of section papers and associated documentation ensuring the relevant information, signatories and permissions are obtained and recorded in accordance with the requirements of the MHA and code of practice.
  • Ensuring that all information and documentation is correctly processed in line with policies and procedures in order that regulatory and statutory requirements are met.
  • Maintain the audit trail ensuring up-to-date and accurate information can be provided or accessed as required.
Where you will be working:

Location: Pinhoe View, College Way, Exeter, EX1 3PZ

Pinhoe View is a new purpose-built facility where a range of mental health services are provided for adults with acute mental health conditions across two wards and eight individual flats. The 24-hour acute inpatient service is supported by a full multidisciplinary team, which specialises in the assessment, treatment and stabilisation of people suffering from a significant mental health episode and in crisis.

To be successful in this role, you'll need:

  • 4 GCSEs or equivalent (including English) 
  • Word Processing qualification is desirable
  • MHA Administration qualification or equivalent is desirable
  • Computer literate (Microsoft Office preferred)
  • Knowledge of the Mental Health Act 1983 (amended November 2007) and associated legislation
  • Experience of Medical Records administration in a mental health setting is desirable
  • Experience of administration/office systems

What you will get:

  • Annual salary of £25,448
  • The equivalent of 33 days annual leave – (inc Bank Holidays)  plus your birthday off!
  • Free meals and parking
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Job description

Job responsibilities

Are you an experienced administrator – ideally with knowledge of the Mental Health Act or a qualification in it - looking for a new challenge? If so, join Pinhoe View as a Mental Health Act Administrator.

As the Mental Health Act and Compliance Administrator you will work as part of the administration team at Pinhoe View provides 36 acute beds across two wards for men and women

You will work 30 hours a week ensuring the department upholds a confidential and efficient service in accordance with the Mental Health Act 1983 (amended November 2007).

You will be responsible for managing and analysing Mental Health Act correspondence and documentation, this includes undertaking assessment requests, transfer of authority, consent to treatments, renewals of detention, consent to treatments and arranging hearings, tribunals and appeals.

You will also liaise with clinicians, allied professionals, service users, their families, legal representatives and official agencies, receiving and responding to enquiries and requests for information in accordance with company policy, service level agreements and statutory regulations.

In this role, you will have the opportunity to improve processes and the general flow of information so that the service can operate efficiently.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As a Mental Health Act Administrator you will be:

  • Dealing with administrative tasks associated with Associate Managers appeal, renewal Hearings and Mental Health Tribunals including meeting with detained patients to explain their rights of appeal against detention under the MHA.
  • Attending Associate Hospital Managers Hearings and support Mental Health Tribunals.
  • Dealing with the administration of Consent to Treatment Regulations.
  • Assisting in the administrative tasks associated with Care Quality Commission visits and reports.
  • Responsible for staff induction and for professional development as identified in appraisals.
  • Co-ordinating the accurate and timely completion and processing of section papers and associated documentation ensuring the relevant information, signatories and permissions are obtained and recorded in accordance with the requirements of the MHA and code of practice.
  • Ensuring that all information and documentation is correctly processed in line with policies and procedures in order that regulatory and statutory requirements are met.
  • Maintain the audit trail ensuring up-to-date and accurate information can be provided or accessed as required.
Where you will be working:

Location: Pinhoe View, College Way, Exeter, EX1 3PZ

Pinhoe View is a new purpose-built facility where a range of mental health services are provided for adults with acute mental health conditions across two wards and eight individual flats. The 24-hour acute inpatient service is supported by a full multidisciplinary team, which specialises in the assessment, treatment and stabilisation of people suffering from a significant mental health episode and in crisis.

To be successful in this role, you'll need:

  • 4 GCSEs or equivalent (including English) 
  • Word Processing qualification is desirable
  • MHA Administration qualification or equivalent is desirable
  • Computer literate (Microsoft Office preferred)
  • Knowledge of the Mental Health Act 1983 (amended November 2007) and associated legislation
  • Experience of Medical Records administration in a mental health setting is desirable
  • Experience of administration/office systems

What you will get:

  • Annual salary of £25,448
  • The equivalent of 33 days annual leave – (inc Bank Holidays)  plus your birthday off!
  • Free meals and parking
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

  • To be successful in this role, you'll need: 4 GCSEs or equivalent (including English), a Word Processing qualification (desirable), an MHA Administration qualification or equivalent (desirable), computer literacy (Microsoft Office preferred), knowledge of the Mental Health Act 1983 (amended November 2007) and associated legislation, and experience of Medical Records administration in a mental health setting (desirable) and administration/office systems.
Person Specification

Qualifications

Essential

  • To be successful in this role, you'll need: 4 GCSEs or equivalent (including English), a Word Processing qualification (desirable), an MHA Administration qualification or equivalent (desirable), computer literacy (Microsoft Office preferred), knowledge of the Mental Health Act 1983 (amended November 2007) and associated legislation, and experience of Medical Records administration in a mental health setting (desirable) and administration/office systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Exeter

EX1 3PZ


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Exeter

EX1 3PZ


Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Elysium Healthcare

recruitment@elysiumhealthcare.co.uk

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£25,448 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1399566602

Job locations

Elysium Healthcare

Exeter

EX1 3PZ


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