Job responsibilities
Do you have experience in the full end to end process, Sales to Cash with a strong understanding of financial systems and accounting principles? If so, join Elysium Healthcare as the Accounts Receivable Specialist.
As the Accounts Receivable Specialist, you will be responsible for managing the end-to-end receivables process, including raising invoices, resolving billing queries, and cash collections. You will be pivotal in maintaining healthy cash flow and ensuring accurate financial reporting. You will work closely with rate validation team and external customers to ensure timely and accurate billing and collections.
What you will be doing:
Invoicing & Billing
- Generate and issue invoices in accordance with contractual terms.
- Ensuring invoices have been received by the customer via email, portal uploads etc.
- Liaise with rate validation team to validate billing data and ensure completeness.
- Maintain accurate records of all billing activities and adjustments.
- Maintain customer and service user references
Query Management
- Act as the first point of contact for invoice-related queries from internal departments and external customers.
- Investigate discrepancies and provide timely resolutions to ensure customer satisfaction.
- Escalate unresolved issues to the Head of Transactional Services or relevant stakeholders.
Credit Control
- Monitor aged debt reports and proactively follow up on outstanding balances.
- Engage with customers to secure payment and negotiate repayment plans where necessary.
- Maintain detailed records of communications and payment commitments.
Reporting & Reconciliation
- Reconcile customer accounts and ensure accurate allocation of payments.
- Support month-end and year-end close processes by preparing debtor reports and reconciliations.
- Provide regular updates to the Head of Transactional Services on debtor status and risk exposure.
- Compliance & Process Improvement
- Ensure compliance with internal financial controls and external regulatory requirements.
- Contribute to the development and refinement of AR processes and policies.
- Support internal and external audits by providing documentation and explanations as required.
To be successful in this role, you will have:
- Experience in healthcare or service-based industries.
- Excellent communication skills
- Familiarity with NHS and private sector billing and cash collection processes.
- Working knowledge of Unit4 ERP or similar financial systems.
- AAT qualification or equivalent experience.
- Proven experience in the full end to end process – Sales to Cash (accounts receivable, billing, and credit control).
- Strong understanding of financial systems and accounting principles.
- Proficient in Excel, with experience reconciling large and complex data sets
- Excellent communication and interpersonal skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
What you will get:
- Annual salary of £33,000
- The equivalent of 33 days annual leave Pro Rata (inc Bank Holidays) – plus your birthday off!
- Wellbeing support and activities to help you maintain a great work-life balance.
- 24 hour GP Service to ensure you are the best you can be
- Career development and training to help you achieve your career goals.
- Pension contribution to secure your future.
- Life Assurance for added peace of mind.
- Enhanced Maternity Package so you can truly enjoy this special time.
There is also a range of other benefits including retail discounts, special offers and much more.
This is a hybrid role and requires working from our Borehamwood Head Office 3 days per week.
About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
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