Carers Lead

Job description

Job responsibilities

Are you a Carers Lead looking for a new opportunity to work at a friendly, values driven, established service? If so, join Wellesley Hospital as the Carers Lead and discover what delivering great healthcare should feel like.

You will be providing support, advice and signposting to families, carers and/or significant others following admission and throughout their stay at Wellesley Hospital.

You will need to be compassionate and empathic, responsive and understanding with a willingness to support both family carers and the treating Multi-disciplinary team.

As the Carers Lead, you will be:

• Be responsible for providing support to individuals, some of who may be distressed. The post holder will need to be self-aware, compassionate and actively seek to address self-care.
• Be the lead for supporting carers forums, to encourage engagement in carers forums.
• Provide information to family carers about support groups available, this could include both local support groups and national support groups.
• Be responsible for linking family carers with relevant Multi-Disciplinary teams
• Use positive family engagement to transform the experiences of patients and families

To be successful for this role, you will need:

• Working knowledge and practice of Professional Boundaries
• Experience of working with the public in a public facing service such as health care
• Desirable- Level 3 Health and Social Care Qualification
• IT Literate
• Knowledge of the Mental Health Act
• Good telephone skills
• Able to demonstrate active listening skills
• Personable, responsive and able to escalate carers concerns when applicable.

What you will get:

• Annual salary of £27,820
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking  ( this depends on site)
• Wellbeing support and activities to help you maintain a great work-life balance.
• 24 hour GP Service to ensure you are the best you can be
• Access to Wagestream, to help you manage your finances
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• The successful candidate will need a working knowledge and practice of Professional Boundaries, experience of working with the public in a public facing service such as health care, and desirably, a Level 3 Health and Social Care Qualification. They will also need to be IT literate, have knowledge of the Mental Health Act, good telephone skills, and the ability to demonstrate active listening skills. The candidate should be personable, responsive and able to escalate carers' concerns when applicable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Wellington

TA21 9FF

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)