Job summary
Lead with Compassion, Care with Purpose
Waterloo Manor Hospital is the largest female personality disorder service in the United Kingdom, providing specialised assessment and treatment for women with complex mental health needs.
We are seeking a caring and dedicatedWard Managerto join our team!
Main
function of the job
Jointly
with the manager, to share a commitment to the philosophy and objectives of the
establishment. Maintain professional standards in all aspects of clinical and
managerial tasks to ensure effective management of clinical interventions, the
environment and human resources facilitating a safe and caring service.
Main duties of the job
1. Exercise effective managerial and clinical leadership of
ward/department staff and manage non-compliance with agreed standards in line
with service polices and protocols.
2. Participate in the hospital on call system.
3. Undertake individual performance review and the identification
and implementation of personal development plans for all staff. This will be
achieved by undertaking supervisions and annual appraisals for your staff.
4. Deal personally with patients, families and carers in order to
prevent and resolve
concerns and complaints. To ensure that the ward team
proactively engages with patients and their families when feedback from
concerns are received.
5. Hold regular (no less frequently than monthly) ward meetings and
ensure Service and Directorate information is cascaded to the team.
6. Facilitate open and effective communication within the ward
team.
7. Manage the selection, appointment and retention of ward staff
who exemplify the service values and attitudes and ensure the good reputation
of the service.
8. Proactively manage sickness and absence of staff within ward
team in accordance with service policy.
9. Ensure that duty rotas are prepared and approved; reflecting
establishments, skill mix against patient acuity and workload demand and
comply with current roster guidance.
About us
Waterloo Manor Hospital, one of Inmind Healthcares prominent facilities, provides an exemplary model of PICU services, demonstrating the organisations commitment to clinical excellence, patient-centred support, and ongoing innovation in mental health care.
Inmind Healthcare is a trusted provider of specialist mental health services, committed to delivering high-quality, person-centred care. Our dedicated team offers compassionate, evidence-based treatment to individuals experiencing complex mental health challenges. With a strong ethos of recovery and rehabilitation, we aim to empower our service users to regain control of their lives, develop essential coping skills, and reintegrate safely into the community.
Mental health is a crucial part of overall wellbeing, and for many individuals experiencing mental health crises, comprehensive and empathetic care can make a world of difference. Psychiatric Intensive Care Units (PICUs) serve as specialised environments designed to address the needs of people who require a higher level of psychiatric support and supervision.At Inmind Healthcare, we are committed to offering a range of tailored services that ensure patients receive the intensive and compassionate care they need on their path to recovery.
Job description
Job responsibilities
1. Exercise effective managerial and clinical leadership of
ward/department staff and manage non-compliance with agreed standards in line
with service polices and protocols.
2. Participate in the hospital on call system.
3. Undertake individual performance review and the identification
and implementation of personal development plans for all staff. This will be
achieved by undertaking supervisions and annual appraisals for your staff.
4. Deal personally with patients, families and carers in order to
prevent and resolve
concerns and complaints. To ensure that the ward team
proactively engages with patients and their families when feedback from
concerns are received.
5. Hold regular (no less frequently than monthly) ward meetings and
ensure Service and Directorate information is cascaded to the team.
6. Facilitate open and effective communication within the ward
team.
7. Manage the selection, appointment and retention of ward staff
who exemplify the service values and attitudes and ensure the good reputation
of the service.
8. Proactively manage sickness and absence of staff within ward
team in accordance with service policy.
9. Ensure that duty rotas are prepared and approved; reflecting
establishments, skill mix against patient acuity and workload demand and
comply with current roster guidance.
10. Be accountable for the achievement of agreed key performance
indicators regarding quality, safety, patient/staff experience and resources.
11. Demonstrate responsibility for reporting all accidents/untoward
incidents and harms and ensuring relevant documentation is completed and
taking appropriate action in the light of emerging trends.
12. Undertake delegated responsibilities from the Registered Manager
and Deputies.
13. Be responsible for the safety, privacy, dignity, respect and
well-being of the patients, staff and all visitors to the clinical area.
14. Demonstrate the wards compliance with and achievement of
ward/departmental quality and performance objectives by completing monthly
audits, taking appropriate remedial action as necessary
15. Be accountable for the delivery of and monitoring of quality and
performance standards of services provided to the ward by external agencies
16. Ensure the control, administration and disposal of prescribed
drugs and medications within the service.
17. Participate in the internal audit process and action deficits
identified.
18. Participate in all establishment meetings such as Clinical
Governance and Morning Handover.
19. Maintain client and business confidentiality at all times.
20. Undertake other duties appertaining to the post as required by
the Manager.
21. Continual personal development to develop oneself and the role.
22. In addition to these tasks, employees may at times be asked to
carry out other reasonable duties as required by the service or manager.
Person Specification:-
Educated to equivalent of registered nurse, health and social
care management qualifications or other relevant field.
Previous experience as a registered nurse with 5 to 7 years working
in a similar environment.
Knowledge of CQC regulations.
Experience in managing staff, motivating teams and recruiting
new staff members.
An understanding of staff induction, supervision, and appraisal
processes.
Leadership and collaborative working style.
Excellent communication skills, both written and verbal.
Flexibility required and ability to share on call in 24hr
working environment.
A commitment to the provision of high quality care with an
interest in the care, learning and development of vulnerable adults in
designated service user type.
Job description
Job responsibilities
1. Exercise effective managerial and clinical leadership of
ward/department staff and manage non-compliance with agreed standards in line
with service polices and protocols.
2. Participate in the hospital on call system.
3. Undertake individual performance review and the identification
and implementation of personal development plans for all staff. This will be
achieved by undertaking supervisions and annual appraisals for your staff.
4. Deal personally with patients, families and carers in order to
prevent and resolve
concerns and complaints. To ensure that the ward team
proactively engages with patients and their families when feedback from
concerns are received.
5. Hold regular (no less frequently than monthly) ward meetings and
ensure Service and Directorate information is cascaded to the team.
6. Facilitate open and effective communication within the ward
team.
7. Manage the selection, appointment and retention of ward staff
who exemplify the service values and attitudes and ensure the good reputation
of the service.
8. Proactively manage sickness and absence of staff within ward
team in accordance with service policy.
9. Ensure that duty rotas are prepared and approved; reflecting
establishments, skill mix against patient acuity and workload demand and
comply with current roster guidance.
10. Be accountable for the achievement of agreed key performance
indicators regarding quality, safety, patient/staff experience and resources.
11. Demonstrate responsibility for reporting all accidents/untoward
incidents and harms and ensuring relevant documentation is completed and
taking appropriate action in the light of emerging trends.
12. Undertake delegated responsibilities from the Registered Manager
and Deputies.
13. Be responsible for the safety, privacy, dignity, respect and
well-being of the patients, staff and all visitors to the clinical area.
14. Demonstrate the wards compliance with and achievement of
ward/departmental quality and performance objectives by completing monthly
audits, taking appropriate remedial action as necessary
15. Be accountable for the delivery of and monitoring of quality and
performance standards of services provided to the ward by external agencies
16. Ensure the control, administration and disposal of prescribed
drugs and medications within the service.
17. Participate in the internal audit process and action deficits
identified.
18. Participate in all establishment meetings such as Clinical
Governance and Morning Handover.
19. Maintain client and business confidentiality at all times.
20. Undertake other duties appertaining to the post as required by
the Manager.
21. Continual personal development to develop oneself and the role.
22. In addition to these tasks, employees may at times be asked to
carry out other reasonable duties as required by the service or manager.
Person Specification:-
Educated to equivalent of registered nurse, health and social
care management qualifications or other relevant field.
Previous experience as a registered nurse with 5 to 7 years working
in a similar environment.
Knowledge of CQC regulations.
Experience in managing staff, motivating teams and recruiting
new staff members.
An understanding of staff induction, supervision, and appraisal
processes.
Leadership and collaborative working style.
Excellent communication skills, both written and verbal.
Flexibility required and ability to share on call in 24hr
working environment.
A commitment to the provision of high quality care with an
interest in the care, learning and development of vulnerable adults in
designated service user type.
Person Specification
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Qualifications
Essential
- Educated to equivalent of registered nurse, health and social care management qualifications or other relevant field.
- Previous experience as a registered nurse with 5-7 years working in a similar environment.
- Knowledge of CQC regulations.
- Experience in managing staff, motivating teams and recruiting new staff members.
- An understanding of staff induction, supervision, and appraisal processes.
- Leadership and collaborative working style.
- Excellent communication skills, both written and verbal.
- Flexibility required and ability to share on call in 24hr working environment.
- A commitment to the provision of high quality care with an interest in the care, learning and development of vulnerable adults in designated service user type.
Person Specification
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Qualifications
Essential
- Educated to equivalent of registered nurse, health and social care management qualifications or other relevant field.
- Previous experience as a registered nurse with 5-7 years working in a similar environment.
- Knowledge of CQC regulations.
- Experience in managing staff, motivating teams and recruiting new staff members.
- An understanding of staff induction, supervision, and appraisal processes.
- Leadership and collaborative working style.
- Excellent communication skills, both written and verbal.
- Flexibility required and ability to share on call in 24hr working environment.
- A commitment to the provision of high quality care with an interest in the care, learning and development of vulnerable adults in designated service user type.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
