Referrals and Placements Manager

Job description

Job responsibilities

JOB TITLE -Referrals and Placements Manager

RESPONSIBLE TO - Operations Manager

ACCOUNTABLE TO - Board of Directors

WORKING HOURS - 37.5 hours a week

HOURLY RATE/SALARY - Negotiable depending on experience

LOCATION- Hybrid

• Manage referrals as part of the business development process, ensuring timely and effective assessments are carried out and contractual/financial requirements are in place prior to admission and communicated to appropriate teams.
• Ensure business strategy, business development processes, agreed plans and sales/budget targets are achieved.
• Manage any tendering process for services to ensure the business is successful in all appropriate bids.
• Build rapport and mutually beneficial relationships with internal and external customers/stakeholders. Establish and maintain effective working relationships with all relevant and appropriate contacts, visiting in person where appropriate.
• Develop new business relationships with key stakeholders, but especially Personal Injury Lawyers and Brain Injury Case Managers and new ICBs.
• Work in partnership with other members of the wider PJ Care team to implement Company strategy and identify and develop business opportunities in line with business strategy.
• Achieve targets and report agreed sales KPIs in order to maintain occupancy levels at the neurological care centres.
• Be the initial, and where appropriate, continuing point of contact for placement calls and referrals.
• Plan, prepare and deliver presentations tailored to audience and venue as required.
• Manage the negotiation process between PJ Care Ltd and care commissioning teams,
• Attend referral meetings having ensured relevant information is available to be considered.
• Assist in preparation of Board sales reports and take ownership of the weekly sales pipeline.
• Work with the wider Operational Board to establish and understand the agreed key messages, in order to effectively promote the business in line with the 5-year business strategy.
• Seeking and developing opportunities proactively.
• Manage the maintenance of the CRM database, Power BI dashboards and MS Lists ensuring co-ordination of data capture and generation of statistical reports as required by senior management.
• Ensure the sales process is managed and implemented to the required quality standards.
• To meet PJ Care values and to assist the wider PJ Care team in meeting these values.
• Demonstrate a continuing interest in understanding neurological conditions and how they affect residents and their families.
• Remain informed with current knowledge relating to PJ Cares competitors.
• As a member of the wider Operational Board, the postholder is expected to participate in related activities, business functions, events and meetings, as required.
• This role may require attendance at exhibitions and conferences for promotional purposes and could require overnight stays at these events depending on location.
• Other duties as reasonably requested from time to time.

Person Specification

Skills

Essential

• Experience managing referrals and placements.

Qualifications

Essential

• - NMC Registered Nurse or HCPC Registered Healthcare Professional.

Experience

Essential

• At least 5 years post qualification experienced Registered Nurse
• or Registered Healthcare Professional.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

P J Care Ltd

Address

1 Sherwood Place

153 Sherwood Drive

Milton Keynes

Buckinghamshire

MK3 6RT

Employer's website

https://www.pjcare.co.uk/ (Opens in a new tab)