Job summary
We have an exciting opportunity for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times.
Main duties of the job
Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
Manage team workload and set tasks for them to ensure skills are utilised and the team run efficiently.
Become a SystmOne mentor so staff can look for you for support and guidance.
Provide exceptional customer service to patients, visitors and staff members.
Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.
Assist with the mobilisation of new contracts.
Lead team meetings and take minutes where required.
Prepare briefs to update senior management as required.
Organise/book meetings and events with attention to detail.
About us
ACHE deliver high quality healthcare withcommunity-basedcontracts, utilisinglocal and nationalclinical expertise. We offer the opportunity to develop new sources of income, work in partnership with the commercial sector and increase efficiency, all while maintaining the same quality, values, and ethos as the NHS.
Job description
Job responsibilities
Strong written and verbal communication skills
Self-motivated induvial
Problem solver
Excellent telephone manner
Excellent organisational skills and attention to detail
Highly proficient in Microsoft Office and other systems
The ability to learn and adapt to new internal systems
Self-motivated and self-starter with the ability to prioritise and schedule work independently
Job description
Job responsibilities
Strong written and verbal communication skills
Self-motivated induvial
Problem solver
Excellent telephone manner
Excellent organisational skills and attention to detail
Highly proficient in Microsoft Office and other systems
The ability to learn and adapt to new internal systems
Self-motivated and self-starter with the ability to prioritise and schedule work independently
Person Specification
Experience
Essential
- Strong written and verbal communication skills
- Self-motivated induvial
- Problem solver
- Excellent telephone manner
- Excellent organisational skills and attention to detail
- Highly proficient in Microsoft Office and other systems
- The ability to learn and adapt to new internal systems
- Self-motivated and self-starter with the ability to prioritise and schedule work independently
Person Specification
Experience
Essential
- Strong written and verbal communication skills
- Self-motivated induvial
- Problem solver
- Excellent telephone manner
- Excellent organisational skills and attention to detail
- Highly proficient in Microsoft Office and other systems
- The ability to learn and adapt to new internal systems
- Self-motivated and self-starter with the ability to prioritise and schedule work independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
