Job summary
Job Title: Lead GP
Responsible to: Medical Director
Location/Base: Sandwell UTC
Hours per Week: 40 (32 hours clinical / 8 hours management)
Salary: up to £125,000 Neg
Annual Leave: 30 days + 8 bank holidays
Study Leave: 1 week
NHS Pension Scheme
Main duties of the job
Lead GP : Purpose of the Role:
This is a new role and part of our strategy to ensure our services are fully supported at all levels.
As the post holder you will be a dedicated GP who clinically oversees Sandwell within the Malling Health West Midlands Urgent care and OOH Portfolio.
You will work directly with the Sandwell Service Manager, Clinical Lead and the Sandwell team. The post holder will work closely with the West Midlands Clinical Chair and Director of Operations and have links with the Malling Health Chief Medical Officer to ensure quality outcomes are met.
You will be expected to provide evidence based clinical care to all patients who attend the service and undertake duties consistent with it, including but not limited to:
- Face to face consultations
- Provide advice to other clinical colleagues
- Support the service in achieving Key Performance Indicators in line with national standards
- Involved in site level clinical management
- Clinical Governance and auditing
- Clinical management of the clinicians working in the service
- Support and work with the lead nurse and service manager around in day-to-day operations
- Attend regular and ad-hoc meetings with commissioners and stakeholders
- Support with the investigation and response to complaints and incidents
- Promote innovation to make a difference to the service and to patient experience
About us
We are a network of Primary Care services including Urgent
Care centres, Walk In centres, Out of Hours and GP Practices. Currently spanning
a wide Geographical reach from the Midlands to London, with more growth
planned.
At Malling Health, we believe in supporting our NHS partners,
by providing the highest levels of care to our patients and building
exceptional teams of professionals, to deliver this across all our services.
Our commitment to you
Our ethos is to provide a positive and supportive workplace,
encouraging innovation and creativity to deliver our care goals.
We believe each employee should take responsibility in
partnership with their manager for their own personal and professional
development.
All
employees of Malling Health must understand and actively participate in Safeguarding,
Health and Safety, Data Security and Protection and Equality and diversity
policies and procedures to ensure the people who use our services, other
employees and stakeholders are safe and respected.
Any
offers of employment are subject to pre-employment checks including DBS disclosure,
references and social media checks.
For
an informal chat or more information please contact the careers team.
We
look forward to hearing from you.
Job description
Job responsibilities
Lead General Practitioner Responsibilities:
- Face to face consultations
- Provide advice to other clinical colleagues
- Support the service in achieving Key Performance Indicators in line with national standards
- Involved in site level clinical management
- Clinical Governance and auditing
- Clinical management of the clinicians working in the service
- Support and work with the lead nurse and service manager around in day-to-day operations
- Attend regular and ad-hoc meetings with commissioners and stakeholders
- Support with the investigation and response to complaints and incidents
Promote innovation to make a difference to the service and to patient experience
You will be required to work in conjunction with the Clinician Lead and the Operations Manager to support patient care by completing patient administration duties including but not limited to:
- Ensuring safeguarding referrals have been completed in line with guidance
- Management and quality assurance of the clinical team within the service
- Effective clinical induction and supervision of the clinicians within the service
- Work with the Clinical Quality & Governance team to investigate incidents and complaints within the service, facilitating the dissemination and implementation of any learning
- Contribute to the monthly clinical quality reports.
- Support the management of performance issues within the clinical team, supported by HR as needed.
- Provide clinical expertise into quality improvement projects.
- Identify clinical risk areas in the development of new initiatives and work with the relevant teams to develop processes to mitigate that risk
- Work closely with the safeguarding lead to ensure good safeguarding practice across the clinical services.
- Work with the Clinical Quality and Governance team to ensure CQC requirements are met
- Work with other clinical leads to provide cross site cover where required
- Undertake other such duties commensurate with the seniority and experience of the post
- Support the Service Manager and recruitment team with any recruitment of GPs including, reviewing job descriptions, job applications and undertaking interviews, and approving any locums
- Engage with relevant Clinical Governance processes including undertaking audits to ensure compliance with policies and protocols and to identify areas of noncompliance and/or underperformance.
- Undertake engagement sessions to share learning to address and provide feedback.
- Resolve/manage clinical escalations to ensure the correct application of clinical judgement, policies, and protocols.
- Engagement with clinicians:
- Recruitment & retention
- Induction
- Productivity & performance
- Work with the pharmacy team and support the RP
- Review and update SOPs
- To be a GP advocate to encourage other GPs to work for the service
- Meetings
- There are various meetings to support patient care, and service delivery which you will be required to attend. These include:
- Clinical Governance Meetings
- Quality Governance Meetings
- Service/operational meetings
- Complaints Meetings
- Commissioner and stakeholder meetings
- Governance
- Be an active and participatory member of the regional Quality Governance meeting
- Adhere to the Malling Health Quality Governance framework and professional and managerial pathways of accountability
- Encourage advanced clinical practice within a career framework that supports recruitment and retention, and succession planning to support workforce development
- Ensure regular constructive clinical supervision that enables reflective practice together with robust annual appraisal
- Contribute to the systematic monitoring, review and evaluation and constructive feedback of clinical practice through the audit process
- Work within the Malling Health Governance framework, ensuring timely reporting to monthly governance meeting
- Take a personal responsibility to maintain own and clinical colleagues professional registration and development in line with the expectations of the role
- Maintain confidentiality of information regarding service users and colleagues
- Ensure full and accurate records are maintained and confidentially policy adhered to.
- All clinicians are expected to maintain their clinical registration. Part of this is undertaking clinical
- audits for yearly appraisals.
- There is an expectation that you will continue with your ongoing CPD to keep abreast of new clinical
- developments and changes in practice. The service will support you with some protected time to
- undertake updates and training. You will be encouraged to suggest initiatives to improve patient care and ideas for service improvement.
- You will be responsible for maintaining your own continuing professional development and knowledge of relative clinical guidelines and standards.
- The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities commensurate. Any changes to this job description to take account of changing
- service needs will be made in discussion with the post holder.
- Person Specification
- Education and Qualification
- Fully qualified GP with GMC registration on the performers list
- Annual appraisal and revalidation
- General practice (Vocational Training Scheme) with MRCGP examination or equivalent
- On the relevant medical performers list (with no conditions preventing working or restrictions on practice)
- Enhanced Disclosure & Barring Service check
- UK driving licence
- UK work permit (if required)
- Current level 3 safeguard for adult and Children
- Full professional indemnity
- Good clinical skills in assessment, diagnosis and management of acute Primary care presentations
- Must be authorised to work in the EEC
- Up to date BLS/CPR certificate
- Evidence of continued professional development
- Experience of working in primary care and urgent care environment
- Good leadership skills with the ability to influence and negotiate.
- Clear understanding of professional responsibility and accountability.
- Organised and efficient in record keeping and completion of paperwork
- Time management being able to prioritise work and work under pressure
- Computer literate (Microsoft office) and can work with or rapidly adopt skills in New Clinical IT systems
- Experience of managing a team of clinicians
- Experience of working a variety of clinical software systems
- Adaptability to change
- Service Development
- Understanding of the political agenda and drivers influencing primary care provision.
- Demonstrates effective partnership working with internal and external stakeholders
- Experience of increasing staff engagement and motivation to improve performance
- Robust and persistent in the pursuit of objectives and maintaining personal credibility
- Sound understanding of the principles of Quality Improvement and its application.
- Demonstrable track record of delivering evidenced based practice and utilising research in practice
- Detailed understanding of the principles of clinical governance, including investigation of incidents and complaints and the ability to extract and action quality improvements arising from them.
- Demonstrable experience in designing and delivering effective clinical audit.
- Evidence of holding to a clear strategy and set of values while responding.
- Aptitude & Abilities
- demonstrable experience in leadership and management
- Clear, fluent and articulate in verbal and written presentation to patients, the public, clinical colleagues and managers
- skilled at influencing others to change their behaviour through negotiation and dispute resolution
- Skilled at managing a rapidly changing workload and at dealing with difficult situations
- Able to provide coaching, mentoring and clinical supervision and willing to develop and support other clinicians
- Skilled at seeing the big picture and strategic thinking
- Acting with integrity behaving in an open and ethical manner
- A desire to keep the focus on patients needs and improving outcomes
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
- Able to adapt to flexible working patterns and demands
- Ability to develop and maintain effective working relationships with multi -disciplinary teams
- Willingness to learn new skills and to problem solve on a daily basis
- An understanding, acceptance, and adherence to the need for strict confidentiality
- High energy levels, an innovative approach and ability to inspire and enthuse others
- A solutions focused approach
- Able to chair meetings ensuring tasks are progressed and completed on time
- Able to delegate work appropriately
- Equality and Diversity:
- The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Malling Healths procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Health & Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors, and staff.
Job description
Job responsibilities
Lead General Practitioner Responsibilities:
- Face to face consultations
- Provide advice to other clinical colleagues
- Support the service in achieving Key Performance Indicators in line with national standards
- Involved in site level clinical management
- Clinical Governance and auditing
- Clinical management of the clinicians working in the service
- Support and work with the lead nurse and service manager around in day-to-day operations
- Attend regular and ad-hoc meetings with commissioners and stakeholders
- Support with the investigation and response to complaints and incidents
Promote innovation to make a difference to the service and to patient experience
You will be required to work in conjunction with the Clinician Lead and the Operations Manager to support patient care by completing patient administration duties including but not limited to:
- Ensuring safeguarding referrals have been completed in line with guidance
- Management and quality assurance of the clinical team within the service
- Effective clinical induction and supervision of the clinicians within the service
- Work with the Clinical Quality & Governance team to investigate incidents and complaints within the service, facilitating the dissemination and implementation of any learning
- Contribute to the monthly clinical quality reports.
- Support the management of performance issues within the clinical team, supported by HR as needed.
- Provide clinical expertise into quality improvement projects.
- Identify clinical risk areas in the development of new initiatives and work with the relevant teams to develop processes to mitigate that risk
- Work closely with the safeguarding lead to ensure good safeguarding practice across the clinical services.
- Work with the Clinical Quality and Governance team to ensure CQC requirements are met
- Work with other clinical leads to provide cross site cover where required
- Undertake other such duties commensurate with the seniority and experience of the post
- Support the Service Manager and recruitment team with any recruitment of GPs including, reviewing job descriptions, job applications and undertaking interviews, and approving any locums
- Engage with relevant Clinical Governance processes including undertaking audits to ensure compliance with policies and protocols and to identify areas of noncompliance and/or underperformance.
- Undertake engagement sessions to share learning to address and provide feedback.
- Resolve/manage clinical escalations to ensure the correct application of clinical judgement, policies, and protocols.
- Engagement with clinicians:
- Recruitment & retention
- Induction
- Productivity & performance
- Work with the pharmacy team and support the RP
- Review and update SOPs
- To be a GP advocate to encourage other GPs to work for the service
- Meetings
- There are various meetings to support patient care, and service delivery which you will be required to attend. These include:
- Clinical Governance Meetings
- Quality Governance Meetings
- Service/operational meetings
- Complaints Meetings
- Commissioner and stakeholder meetings
- Governance
- Be an active and participatory member of the regional Quality Governance meeting
- Adhere to the Malling Health Quality Governance framework and professional and managerial pathways of accountability
- Encourage advanced clinical practice within a career framework that supports recruitment and retention, and succession planning to support workforce development
- Ensure regular constructive clinical supervision that enables reflective practice together with robust annual appraisal
- Contribute to the systematic monitoring, review and evaluation and constructive feedback of clinical practice through the audit process
- Work within the Malling Health Governance framework, ensuring timely reporting to monthly governance meeting
- Take a personal responsibility to maintain own and clinical colleagues professional registration and development in line with the expectations of the role
- Maintain confidentiality of information regarding service users and colleagues
- Ensure full and accurate records are maintained and confidentially policy adhered to.
- All clinicians are expected to maintain their clinical registration. Part of this is undertaking clinical
- audits for yearly appraisals.
- There is an expectation that you will continue with your ongoing CPD to keep abreast of new clinical
- developments and changes in practice. The service will support you with some protected time to
- undertake updates and training. You will be encouraged to suggest initiatives to improve patient care and ideas for service improvement.
- You will be responsible for maintaining your own continuing professional development and knowledge of relative clinical guidelines and standards.
- The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities commensurate. Any changes to this job description to take account of changing
- service needs will be made in discussion with the post holder.
- Person Specification
- Education and Qualification
- Fully qualified GP with GMC registration on the performers list
- Annual appraisal and revalidation
- General practice (Vocational Training Scheme) with MRCGP examination or equivalent
- On the relevant medical performers list (with no conditions preventing working or restrictions on practice)
- Enhanced Disclosure & Barring Service check
- UK driving licence
- UK work permit (if required)
- Current level 3 safeguard for adult and Children
- Full professional indemnity
- Good clinical skills in assessment, diagnosis and management of acute Primary care presentations
- Must be authorised to work in the EEC
- Up to date BLS/CPR certificate
- Evidence of continued professional development
- Experience of working in primary care and urgent care environment
- Good leadership skills with the ability to influence and negotiate.
- Clear understanding of professional responsibility and accountability.
- Organised and efficient in record keeping and completion of paperwork
- Time management being able to prioritise work and work under pressure
- Computer literate (Microsoft office) and can work with or rapidly adopt skills in New Clinical IT systems
- Experience of managing a team of clinicians
- Experience of working a variety of clinical software systems
- Adaptability to change
- Service Development
- Understanding of the political agenda and drivers influencing primary care provision.
- Demonstrates effective partnership working with internal and external stakeholders
- Experience of increasing staff engagement and motivation to improve performance
- Robust and persistent in the pursuit of objectives and maintaining personal credibility
- Sound understanding of the principles of Quality Improvement and its application.
- Demonstrable track record of delivering evidenced based practice and utilising research in practice
- Detailed understanding of the principles of clinical governance, including investigation of incidents and complaints and the ability to extract and action quality improvements arising from them.
- Demonstrable experience in designing and delivering effective clinical audit.
- Evidence of holding to a clear strategy and set of values while responding.
- Aptitude & Abilities
- demonstrable experience in leadership and management
- Clear, fluent and articulate in verbal and written presentation to patients, the public, clinical colleagues and managers
- skilled at influencing others to change their behaviour through negotiation and dispute resolution
- Skilled at managing a rapidly changing workload and at dealing with difficult situations
- Able to provide coaching, mentoring and clinical supervision and willing to develop and support other clinicians
- Skilled at seeing the big picture and strategic thinking
- Acting with integrity behaving in an open and ethical manner
- A desire to keep the focus on patients needs and improving outcomes
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
- Able to adapt to flexible working patterns and demands
- Ability to develop and maintain effective working relationships with multi -disciplinary teams
- Willingness to learn new skills and to problem solve on a daily basis
- An understanding, acceptance, and adherence to the need for strict confidentiality
- High energy levels, an innovative approach and ability to inspire and enthuse others
- A solutions focused approach
- Able to chair meetings ensuring tasks are progressed and completed on time
- Able to delegate work appropriately
- Equality and Diversity:
- The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Malling Healths procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Health & Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors, and staff.
Person Specification
Qualifications
Essential
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
