Quality Assurance Assistant

Care In Mind

Information:

This job is now closed

Job summary

Quality Assurance Assistant

Cheadle Heath, Stockport

£11157.12 - £11980.80

Part time- 18 hours a week with flexible working

Hybrid Working: Stockport based with the option to work from home 60% of your time - Full time office work required for the first one month for induction purposes

Main duties of the job

The key elements of the role will include;

  • To facilitate resources and minute the monthly Clinical/Residential and Corporate operations, Audit Committee and Data Governance meetings. To ensure accurate records of meetings are maintained and minutes are disseminated.
  • To assist the Quality Assurance manager in maintaining the central log to ensure records are accurate and up to date.
  • To assist the Quality Assurance Auditor in maintaining and reporting service action plans to ensure records are accurate and up to date.
  • To maintain accurate up to date records of audit activity to effectively manage re-audit and closure of the audit cycle.
  • To assist the quality assurance team in gathering information for stakeholders, Information requests, Subject Access Requests and Care Quality Commission (CQC) inspections.
  • To support the team to design and populate audit tools against specific standards and criteria

About us

Care in Mind are a healthcare company operating throughout the Northwest and Yorkshire providing residential services for young people aged 16-25 years old. Our aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

Company Benefits

  • 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with length of service)
  • An additional day off for your birthday
  • Excellent Learning and Development opportunities
  • Enhanced company pension
  • Life Assurance (2 x annual salary)
  • Enhanced maternity/paternity leave
  • Free on-site parking
  • Paid DBS check
  • Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
  • Employee Assistance Programme / 24-hour Counselling Service
  • Online shopping discounts, free eye tests and various other benefits
  • The opportunity for internal promotions & progression

Date posted

24 July 2023

Pay scheme

Other

Salary

£11,157.12 to £11,980.80 a year Per annum - Dependent on experience

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

520

Job locations

Hope House

Stockport

SK30UX


Job description

Job responsibilities

We have an exciting opportunity for a Quality Assurance Assistant to join our friendly team based in Stockport. You will provide effective administrative support for the Quality Assurance team ensuring compliance is carried out to the highest standard and that quality remains at the heart of everything we do ! This is an excellent opportunity for someone to develop their interest in quality and assurance and enhance their skills working for an Investors in People Gold employer.

About you

  • Previous administrative experience
  • A keen interest in quality assurance and compliance
  • Strong IT skills including the use of spreadsheets, data analysis, databases, email, presentations, and word processing.
  • Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom.
  • Excellent organisational skills and the ability to meet deadlines.
  • Resilient and can work under pressure.
  • Full UK Driving Licence with access to own vehicle

You will be required to work a flexible 18 hour week, working to a hybrid model involving office and homeworking.

Additional Information

  • Please note that we do not accept CVs and the application must be completed in full.
  • Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
  • We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
  • We reserve the right to close the advert early, should we appoint a suitable candidate
  • Please note Care in Mind do not have a sponsorship licence and therefore unable to offer sponsorship to candidates requiring this now or in the future

Job description

Job responsibilities

We have an exciting opportunity for a Quality Assurance Assistant to join our friendly team based in Stockport. You will provide effective administrative support for the Quality Assurance team ensuring compliance is carried out to the highest standard and that quality remains at the heart of everything we do ! This is an excellent opportunity for someone to develop their interest in quality and assurance and enhance their skills working for an Investors in People Gold employer.

About you

  • Previous administrative experience
  • A keen interest in quality assurance and compliance
  • Strong IT skills including the use of spreadsheets, data analysis, databases, email, presentations, and word processing.
  • Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom.
  • Excellent organisational skills and the ability to meet deadlines.
  • Resilient and can work under pressure.
  • Full UK Driving Licence with access to own vehicle

You will be required to work a flexible 18 hour week, working to a hybrid model involving office and homeworking.

Additional Information

  • Please note that we do not accept CVs and the application must be completed in full.
  • Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
  • We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
  • We reserve the right to close the advert early, should we appoint a suitable candidate
  • Please note Care in Mind do not have a sponsorship licence and therefore unable to offer sponsorship to candidates requiring this now or in the future

Person Specification

Experience

Essential

  • Previous experience of working in an administrative role

Desirable

  • Previous experience of working in an audit environment
  • Experience of working in a healthcare environment

Skills

Essential

  • Attention to detail and high level of accuracy
  • Can demonstrate an appreciation of confidentiality and exercise discretion
  • Excellent written communication skills
  • Strong IT skills including the use of spreadsheets, databases, email and word processing.
  • Excellent organisational skills and the ability to prioritise workload
  • Ability to work under pressure

Desirable

  • An understanding of CQC fundamental standards

Other

Essential

  • Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom
  • Ability to deal with a wide range of people and establish effective working relationships with staff and managers
  • Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
  • Can demonstrate an appreciation of confidentiality and exercise discretion
  • Flexible, co-operative and a supportive team player
  • Excellent oral communication skills
  • Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio.
  • We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description.
Person Specification

Experience

Essential

  • Previous experience of working in an administrative role

Desirable

  • Previous experience of working in an audit environment
  • Experience of working in a healthcare environment

Skills

Essential

  • Attention to detail and high level of accuracy
  • Can demonstrate an appreciation of confidentiality and exercise discretion
  • Excellent written communication skills
  • Strong IT skills including the use of spreadsheets, databases, email and word processing.
  • Excellent organisational skills and the ability to prioritise workload
  • Ability to work under pressure

Desirable

  • An understanding of CQC fundamental standards

Other

Essential

  • Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom
  • Ability to deal with a wide range of people and establish effective working relationships with staff and managers
  • Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
  • Can demonstrate an appreciation of confidentiality and exercise discretion
  • Flexible, co-operative and a supportive team player
  • Excellent oral communication skills
  • Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio.
  • We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX


Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX


Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Department

Recruitment Department

jobs@careinmind.com

01616383285

Date posted

24 July 2023

Pay scheme

Other

Salary

£11,157.12 to £11,980.80 a year Per annum - Dependent on experience

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

520

Job locations

Hope House

Stockport

SK30UX


Supporting documents

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