Job summary
To provide a high quality administrative support service to the Blood Sciences team, which includes Haematology. Biochemistry, Immunology and Serology, and be the central point of contact co-ordinating information and queries coming into the office. To handle information that may be highly confidential and/or sensitive. Duties include:
Management of meetings agenda, minutes and actions
Management of Blood Sciences Service Managers calendar
Management of staff lists and lockers
Management of stationary across Blood Sciences
Results input onto Laboratory Information Systems
Management of postal duties
Management of processes around new staff and leavers
The deal candidate will have the following:
Excellent minute taking skills
Organisational skills
Good communication skills with a wider group of people
Be able to work on their own with minimal supervision
Be able to manage and prioritise tasks
Main duties of the job
To provide a high
quality administrative support service to the Blood Sciences team, which
includes Level 1 and 2, and be the central point of contact co-ordinating
information and queries coming into the office. To handle information that may be highly
confidential and/or sensitive.
The post holder is key in supporting efficient
working of the department under the guidance and supervision of the Manager,
and is responsible for:-
1.
Providing a primary point of contact between
the multi-disciplinary teams and their colleagues, patients, and GPs;
2.
Acting as a source of advice and support for
troubleshooting routine matters or resolving queries as appropriate.
3.
Supporting the laboratory management teams to
provide an efficient service;
4.
Be responsible for the absence calendar management
of the laboratory staff to enable informed approval of leave.
5. Take and upload minutes of all meetings, both
scheduled and adhoc as needed
About us
Training and development opportunities supporting professional development
Annual salary review- salary and progression are aligned to our internal transparent pay structure (Progression Plus), supporting career development and structured annual salary reviews
Discounted gym membership we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement one months full pay and one months half pay after probation
Permanent Health Insurance and Death in Service Cover
Life Assurance providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme supporting staff wellbeing
Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket
Perkbox Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme company and staff contributions which increase with service
Competitive annual leave allowance 29 days
Flexible working hours we support and offer flexibility around shift patterns and working schedule
Job description
Job responsibilities
1.
To handle enquiries, identifying the nature of
the problem and referring to the appropriate manager/section lead.
2.
To be
able to interrogate the LIMS (Laboratory Information Management System) and
provide an appropriate response to queries.
3.
To assist the floor
manager in ensuring that all relevant information is received and cascaded
throughout the department.
4.
To be the interface between laboratory and
facilities management teams to highlight any malfunctions of all office equipment
on the floor. To assist with the
ordering, receipt, handling and storage of stationery.
5.
To work independently without constant
supervision
6.
To organise regular/scheduled meetings and take
notes as required. To produce and
distribute minutes in a timely fashion, and follow up on outstanding actions.
7.
To undertake work associated with enquiries and
applications relating to the duties, responsibilities and services provided by
Blood Sciences.
8.
To provide administrative and secretarial
support for EQA Schemes.
9.
To assist in the maintenance of the Blood
Sciences/HSL website as needed.
10.
To maintain up to date databases for use in
marketing of services.
11.
To provide administrative support for the
maintenance of quality management systems such as Q Pulse as requested.
12.
To record staff absence and ensure communication
to the appropriate Manager/Section lead within the department. To maintain and update contact lists for users
of the service offered by Blood Sciences.
13.
To help with tracking requisitions with
supplies.
Job description
Job responsibilities
1.
To handle enquiries, identifying the nature of
the problem and referring to the appropriate manager/section lead.
2.
To be
able to interrogate the LIMS (Laboratory Information Management System) and
provide an appropriate response to queries.
3.
To assist the floor
manager in ensuring that all relevant information is received and cascaded
throughout the department.
4.
To be the interface between laboratory and
facilities management teams to highlight any malfunctions of all office equipment
on the floor. To assist with the
ordering, receipt, handling and storage of stationery.
5.
To work independently without constant
supervision
6.
To organise regular/scheduled meetings and take
notes as required. To produce and
distribute minutes in a timely fashion, and follow up on outstanding actions.
7.
To undertake work associated with enquiries and
applications relating to the duties, responsibilities and services provided by
Blood Sciences.
8.
To provide administrative and secretarial
support for EQA Schemes.
9.
To assist in the maintenance of the Blood
Sciences/HSL website as needed.
10.
To maintain up to date databases for use in
marketing of services.
11.
To provide administrative support for the
maintenance of quality management systems such as Q Pulse as requested.
12.
To record staff absence and ensure communication
to the appropriate Manager/Section lead within the department. To maintain and update contact lists for users
of the service offered by Blood Sciences.
13.
To help with tracking requisitions with
supplies.
Person Specification
Experience
Essential
- Demonstrable knowledge of secretarial procedures at a high level of competence acquired through both training and experience
- Proven experience of working in an office environment
- Previous NHS or healthcare experience
- Well versed with MS office package.
Qualifications
Essential
- Educated to GCSE level or equivalent, including Grade C or higher in English
- NVQ Level 3 in Healthcare, Customer Care of Business Admin or equivalent.
Desirable
- Further admin & secretarial qualification
Person Specification
Experience
Essential
- Demonstrable knowledge of secretarial procedures at a high level of competence acquired through both training and experience
- Proven experience of working in an office environment
- Previous NHS or healthcare experience
- Well versed with MS office package.
Qualifications
Essential
- Educated to GCSE level or equivalent, including Grade C or higher in English
- NVQ Level 3 in Healthcare, Customer Care of Business Admin or equivalent.
Desirable
- Further admin & secretarial qualification
