Job summary
An exciting opportunity has arisen for a dedicated and capable Blood sciences manager at the Essential Services Laboratory (ESL) at the Lister Hospital (PAH) site in Stevenage.
Leading a large team of staff and working closely with the Clinical staff, the post holder will have responsibilities for managing the overall operations and service delivery of Blood sciences within the ESL and all associated services whilst the service undergoes transformation as part of the ongoing Herts and West Essex (HWE) pathology redevelopment programme.
The Blood sciences Manager role is a very important position within Health Services laboratories (HSL) and we are looking to appoint an innovative, hardworking, and committed individual who is keen to work with the wider team to embed an improvement culture, support and further develop our services in line with the commissioned hub-and-spoke pathology service Target Operating Model (TOM.)
Main duties of the job
The ESL service at the Lister site is UKAS accredited against ISO 15189:2022 standards and the onsite services includes Specimen Reception, Haematology, Biochemistry, Haemostasis, Blood Transfusion and Cellular Pathology. The service provision is 24/7 for all onsite disciplines excluding Cellular Pathology.
The post-holder will work very closely with the Essential Services Laboratory manager and ENH Trust, as well as relevant clinical staff, in all aspects of the service, focusing on managing operational performance and supporting the delivery of excellent patient care for the ENH NHS Trust. HSL has a strong track-record of research and development, working closely with the clinical teams.
The ESL has approval for registration and specialist training, supported by our education faculty and training officers. We are looking for a dynamic individual with enthusiasm and drive who will provide inspirational leadership. You will be fully supported in this key senior position by our quality management, human resources, and operational teams.
About us
At HSL we offer a variety of excellent staff benefits including:
Training and development opportunities supporting professional development
Annual salary review- No banding restrictions:As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
Discounted gym membership we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter
Permanent Health Insurance and Death in Service Cover
Life Assurance providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme supporting staff wellbeing
Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket
Perkbox Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme company and staff contributions which increase with service
Competitive annual leave allowance-28 days
Flexible working hours we support and offer flexibility around shift patterns and working schedule
Job description
Job responsibilities
Main Duties:
To assist the Operational Manager, deputising as required, in the daily operation of the Department of
Blood Sciences, Lister Essential Services Laboratory. To take responsibility for staff teams of a variety
of grades, ensuring appropriate supervision of activities, such that service, operational and contractual
KPIs are met. In particular, the post holder will work closely with Senior Biomedical Scientists to ensure
that sections are run efficiently and effectively for a high quality and reliable service delivery.
The post holder will be required to work within any section of the department including core and unsocial
hours as required.
Main duties
To include, but not be restricted to, the following duties:
1. To supervise teams of various grades of scientific & support staff and ensure they plan and
organise their workload effectively.
2. To ensure work is carried out in adherence to Sonic / HSL policies and procedures.
3. To be familiar with contracted KPIs and service standards and ensure that service sections meet
and improve on these.
4. To support the production of staff rotas and leave arrangements, planned accordingly with correct
numbers and grades of staff for uninterrupted service provision.
5. To ensure that sections are monitored for incomplete or overdue work and remedial action is
promptly taken to mitigate against delayed report or incident.
6. To be aware of situations leading to lack of resources, including staff, equipment or
consumables; to take remedial action and escalation steps, including senior manager notification
or laboratory support, to mitigate impact on service delivery.
Leadership and Communication
1. To maintain effective communication with staff and teams, ensuring records are kept of items
discussed.
2. To coordinate and contribute to team, section, quality and general management meetings; this
will include use of data from Group systems such as Tableau, Q-pulse, Totara, to drive the
improved performance of the laboratory.
3. To ensure that, where delegated, departmental records, including those relating to payroll,
absence reporting and training are updated and maintained.
4. To conduct staff annual review, regularly assess performance of team members and ensure
shortfalls are escalated to the Floor Manager and managed within policy.
5. To form productive relationships with staff and teams, ensuring that professionalism is
maintained and promoted; to provide motivation and direction for a clinically safe service.
Technical and Quality
1. To perform laboratory procedures as documented, to include analysis, interpretation, recording,
technical verification, release of assay results and verbal communication according to policy and
procedures.
2. To interpret clinical information and use scientific knowledge to process specimens for
appropriate tests, seeking advice from clinicians when necessary.
3. To ensure that quality procedures are observed at all times and take appropriate corrective
actions where quality control or assurance indicates loss of performance.
4. To ensure incidents are logged as occurrences and investigated within expected timeframes
according to policy.
5. To ensure that change control procedures are adhered to and assist in performing and recording
method verification and validation according to policy.
6. Working with the Quality Management Group, ensure that sections meet all requirements for
UKAS (ISO 15189), MHRA (GMP) and other applicable standards.
Training and Education
1. To participate in staff appointment, supervision and management of training plans such that staff
conduct duties in line with required competence, responsibility and job description.
2. To train new laboratory and clinical staff in complex technical/analytical procedures and assess
them as competent to do their duties.
3. To acquire an up-to-date knowledge of developments in discipline and pathology in general as
reflected by CPD.
4. To maintain registration with the HCPC, including a personal development portfolio as proof of
competence to practice.
Job description
Job responsibilities
Main Duties:
To assist the Operational Manager, deputising as required, in the daily operation of the Department of
Blood Sciences, Lister Essential Services Laboratory. To take responsibility for staff teams of a variety
of grades, ensuring appropriate supervision of activities, such that service, operational and contractual
KPIs are met. In particular, the post holder will work closely with Senior Biomedical Scientists to ensure
that sections are run efficiently and effectively for a high quality and reliable service delivery.
The post holder will be required to work within any section of the department including core and unsocial
hours as required.
Main duties
To include, but not be restricted to, the following duties:
1. To supervise teams of various grades of scientific & support staff and ensure they plan and
organise their workload effectively.
2. To ensure work is carried out in adherence to Sonic / HSL policies and procedures.
3. To be familiar with contracted KPIs and service standards and ensure that service sections meet
and improve on these.
4. To support the production of staff rotas and leave arrangements, planned accordingly with correct
numbers and grades of staff for uninterrupted service provision.
5. To ensure that sections are monitored for incomplete or overdue work and remedial action is
promptly taken to mitigate against delayed report or incident.
6. To be aware of situations leading to lack of resources, including staff, equipment or
consumables; to take remedial action and escalation steps, including senior manager notification
or laboratory support, to mitigate impact on service delivery.
Leadership and Communication
1. To maintain effective communication with staff and teams, ensuring records are kept of items
discussed.
2. To coordinate and contribute to team, section, quality and general management meetings; this
will include use of data from Group systems such as Tableau, Q-pulse, Totara, to drive the
improved performance of the laboratory.
3. To ensure that, where delegated, departmental records, including those relating to payroll,
absence reporting and training are updated and maintained.
4. To conduct staff annual review, regularly assess performance of team members and ensure
shortfalls are escalated to the Floor Manager and managed within policy.
5. To form productive relationships with staff and teams, ensuring that professionalism is
maintained and promoted; to provide motivation and direction for a clinically safe service.
Technical and Quality
1. To perform laboratory procedures as documented, to include analysis, interpretation, recording,
technical verification, release of assay results and verbal communication according to policy and
procedures.
2. To interpret clinical information and use scientific knowledge to process specimens for
appropriate tests, seeking advice from clinicians when necessary.
3. To ensure that quality procedures are observed at all times and take appropriate corrective
actions where quality control or assurance indicates loss of performance.
4. To ensure incidents are logged as occurrences and investigated within expected timeframes
according to policy.
5. To ensure that change control procedures are adhered to and assist in performing and recording
method verification and validation according to policy.
6. Working with the Quality Management Group, ensure that sections meet all requirements for
UKAS (ISO 15189), MHRA (GMP) and other applicable standards.
Training and Education
1. To participate in staff appointment, supervision and management of training plans such that staff
conduct duties in line with required competence, responsibility and job description.
2. To train new laboratory and clinical staff in complex technical/analytical procedures and assess
them as competent to do their duties.
3. To acquire an up-to-date knowledge of developments in discipline and pathology in general as
reflected by CPD.
4. To maintain registration with the HCPC, including a personal development portfolio as proof of
competence to practice.
Person Specification
Qualifications
Essential
- HCPC Registration as Biomedical Scientist
- BSc (Hons) (first or second class) degree in Biomedical Science or
- equivalent
- Relevant Master degree, IBMS Higher Specialist Diploma or equivalent
- experience
- Evidence of Continuing Professional
- Development activity
Experience
Essential
- Significant experience at a supervisory level in discipline
- Significant experience in analysis, interpretation and technical validation of analytical results
- Experience in quality assurance principles and practice
- Experience in validation and introduction of new techniques and
- equipment
- Experience of maintaining an accredited service, including
- CPA/UKAS and IBMS training standards
- Experience in training staff and assessing competence
- Experience in leadership (motivation, teamwork, delegation)
- Experience in staff recruitment and appraisal
- Experience in managing teams, including setting priorities and
- managing performance issues
Person Specification
Qualifications
Essential
- HCPC Registration as Biomedical Scientist
- BSc (Hons) (first or second class) degree in Biomedical Science or
- equivalent
- Relevant Master degree, IBMS Higher Specialist Diploma or equivalent
- experience
- Evidence of Continuing Professional
- Development activity
Experience
Essential
- Significant experience at a supervisory level in discipline
- Significant experience in analysis, interpretation and technical validation of analytical results
- Experience in quality assurance principles and practice
- Experience in validation and introduction of new techniques and
- equipment
- Experience of maintaining an accredited service, including
- CPA/UKAS and IBMS training standards
- Experience in training staff and assessing competence
- Experience in leadership (motivation, teamwork, delegation)
- Experience in staff recruitment and appraisal
- Experience in managing teams, including setting priorities and
- managing performance issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
