Radiology Support Officer

Job summary

Every result needs more than a scan it needs someone who makes sure it lands in the right hands and the right time.

That someone could be you!

You will play a key role in supporting our radiology service, where urgent scans are prioritised, queries get answered and accuracy is never compromised.

Main duties of the job

Deliver comprehensive administrative support to our network of teleradiologists, ensuring smooth and efficient workflows.

Act as a liaison between teleradiologists and entity technologists/clerical teams, expertly managing queries.

Ensure all urgent examinations are available to our teleradiologists to be reported within the required time frames.

Provide frontline support and troubleshooting for radiology information and reporting systems, enabling teleradiologists to focus on delivering high-quality care.

Collaborate as part of a committed team dedicated to service excellence and a positive patient experience.

Maintain the highest standards of confidentiality regarding patient records and sensitive professional or commercial information.

What You Bring

Clear, confident communication across clinical and non- clinical teams.

Excellent organisational skills and ability to stay composed under pressure.

Attention to detail and a proactive, follow through mindset.

Experience with radiology systems (such as Sonic Radiology Information System).

A collaborative approach and genuine commitment to support patient care.

Why You Will Love This Role

Join a forward-thinking environment that encourages innovation and continuous improvement.

Enjoy flexibility that respects your work life balance and personal needs.

Take pride in a role that offers daily fulfilment, knowing youre helping provide the best possible service to patients.

About us

Sonic Healthcareis an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the worlds leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.

Sonic Healthcare UKencompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 2,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.

Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.